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Old September 18th, 2012, 04:33 PM   #1 (permalink)
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Default Xpera play help!!!

HELP!!! How will I know if my Xperia Play has hardware or software problems? My screen is locked and the touchscreen wont work anymore therefore I cant access my applications... Please help...

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Old September 18th, 2012, 07:15 PM   #2 (permalink)
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This sounds like a software issue, I suggest performing a repair to the handsets software using the Update Service, this is used with the device turned off.

Update service - Sony Smartphones (Global UK English)
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Old September 19th, 2012, 06:00 AM   #3 (permalink)
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If I do that am I only going to access the computer or also the phone? Coz if I'm required to access the phone it might not work because the touch wont work. Still going to try it though. Thanks a lot and will update how the results.
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Old September 19th, 2012, 06:37 AM   #4 (permalink)
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I tried and some of the parts of the screen worked but I left it for a while to get my SIM card and when I returned the screen is locked again (probably because of the automatic lock screen) and now I cant access it again. It seems that one of the parts of the screen which is the lower part is not working. Any ideas?
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Old September 19th, 2012, 07:03 AM   #5 (permalink)
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I managed to unlock the screen and I found out that only the upper half of the screen is working, the lower half doesn't accept any touch input. What should I do now? I already managed to reset it (hard reset, master rest) and update it.
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Old October 24th, 2012, 11:35 PM   #6 (permalink)
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Sounds like you got a bad digitizer I suggest you go to YouTube and look up a video on how to replace it. Unless your under warranty then just send it in
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Sony Ericsson Xperia Play
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The Sony Ericsson Xperia Play is an Android-based device totally focused on gaming featuring a dedicated slideout keypad with a familiar Playstation layout. It's one of the most unique phones yet and is the first Android handset designed specif... Read More

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