YouTube account force close

akunin1876 · February 8th, 2012, 10:38 PM

Hi! So today I was uploading a video from my phone. Unfortunately at some point my battery died and uploading wasn't finished. Now when I try to open my account via YouTube app it force closes. I tried reinstalling YouTube app but I can't uninstall it completely since it's one of default apps on my phone, so I can't fix it this way. Guys, please help! Thank you!

Sam-SonyXperia · February 8th, 2012, 10:52 PM

Try this:

Main Menu > Settings > Applications > Manage Applications > All > Youtube > Clear Data.

This may help.

akunin1876 · February 8th, 2012, 11:19 PM

I tried before. It doesn't help

akunin1876 · February 8th, 2012, 11:21 PM

And the thing is I can enter my account using browser but the app itself force closes.

Sam-SonyXperia · February 8th, 2012, 11:24 PM

Then it looks like you may need to run a software update. However have you logged onto the market to check for any updates to the Youtube application? if you have then please use the link below to source the update service application:

http://dl-www.sonyericsson.com/cws/download/1/110/61/1323075336/Update_Service_Setup-2.11.12.5.exe

akunin1876 · February 9th, 2012, 09:33 AM

Thank you, but I just figured it out! All I had to do was to clear the cash, not all data. So now everything works perfectly!

Sam-SonyXperia · February 9th, 2012, 05:56 PM

Glad that is sorted for you, however that is odd as clearing the data should also clear the cache, from memory.

akunin1876 · February 9th, 2012, 08:40 PM

I know it's strange but it seems in this case there was a difference between deleting all the data and clearing just the cache