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Old August 7th, 2010, 05:27 AM   #1 (permalink)
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Default my Sony X10 has locked after the security pattern locked out

I have a sony ericsson X10, it has a security pattern lock on the phone. However this has gone off in my pocket and now the phone is locked. I can not remember the google email address for the phone and now i can not access the phone. Orange customer service has told me to get in touch with google, in order to delete the old account [whatever that may be] but there is no number for google customer service. Anyone....please help!!!!!

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Old August 9th, 2010, 11:49 AM   #2 (permalink)
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I have a sony ericsson X10, it has a security pattern lock on the phone. However this has gone off in my pocket and now the phone is locked. I can not remember the google email address for the phone and now i can not access the phone. Orange customer service has told me to get in touch with google, in order to delete the old account [whatever that may be] but there is no number for google customer service. Anyone....please help!!!!!
Would a factory reset do the job? There should be a way using the power button and one or more others to instigate a factory reset.

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Old November 22nd, 2010, 12:17 PM   #3 (permalink)
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Would a factory reset do the job? There should be a way using the power button and one or more others to instigate a factory reset.

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This has now just happened to me!! have you sorted this? i have also reset my password on google mail and it still wont let me sign in. and there is actually no way of getting in to my phone???? please help i cant live without my phone
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Old November 22nd, 2010, 02:05 PM   #4 (permalink)
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If you know your email account name then you could try typing in 'null' as a password which has worked for some people.

If not then you will have to run a repair/reset via Sony Ericsson Update Service which will wipe your phone back to factory settings and you can then reload everything from new.
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Old November 22nd, 2010, 06:59 PM   #5 (permalink)
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If you know your email account name then you could try typing in 'null' as a password which has worked for some people.

If not then you will have to run a repair/reset via Sony Ericsson Update Service which will wipe your phone back to factory settings and you can then reload everything from new.
+1 - Hey RoseRed
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Old June 19th, 2011, 01:32 PM   #6 (permalink)
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This has now just happened to me!! have you sorted this? i have also reset my password on google mail and it still wont let me sign in. and there is actually no way of getting in to my phone???? please help i cant live without my phone
please helpp!
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Old June 19th, 2011, 11:08 PM   #7 (permalink)
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Please do as rosered outlined regarding running an Update or Repair of the software on your handset to remove the lock.
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Old August 18th, 2011, 05:11 AM   #8 (permalink)
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i had tried everything and before completely wiping my phone thought to give the null a try. it worked. thanks
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