I have had my X10 for just 2 months and ever since I have had it the phone will not connect to my PC using the usb cable, I have downloaded the latest Sony software such as the Update program and also PC Companion.
When I connect the phone to my PC running windows 7 it shows as installing the drivers but then says error and tells me "unrecognised device" I have this error showing up in device manager.
However when I try this on my freinds PC which is also running windows 7 and it connects fine without any problems I have since tried it on my wifes Laptop running Windows XP Home and it says the same "unrecognised device" this is the same with the other PC we have.
I even took the phone to a computer shop where they tried it on 3 of their machines and they could not get it to work again "unrecognised device" being the error.
It has become a real pain and I have now had to download an app called "My Phone Explorer" onto my phone and also install this onto my PC to enable me to transfer large files from my phone but via my wireless router/network.
I feel that it should just work as I have never had issues with phones like this before they have just been plug n play.
I have been onto Sony and they say they will look at the phone but will charge me if it works which knowing my luck it will, as it works on my friends pc without a problem so if it works ok on theirs then there cant be anything wrong with the phone.
Sony just tell me that the drivers are all built into the software program that you download and say my friend must have something different on their machine to make the phone work. Its so frustrating as it only seems to like 1 PC out of several.
If anyone can help with this or has a solution it would be greatly appreciated as I feel if I ever sold my phone then the new keeper would be unhappy as part of having phones like this with lots of memory you would expect them to connect to a PC without all these issues.
I have heard Sony are going to be bringing out new software soon which may cure this issue, does anyone know when to expect this new software.
Finally I have unmounted the SD card in my phone but still get the "unrecognised device" error when connection via USB.
Thanks everyone in advance