Go Back   Android Forums > Android Phones > Sony Ericsson Xperia X10
Reload this Page Support xperia x10 prepare step problem help
Gamers - Check out our new sister sites!
Nintendo Wii U!    |    OUYA - $99 Android System!

test: Reply
 
LinkBack Thread Tools
Old December 11th, 2011, 01:40 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2011
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default xperia x10 prepare step problem help
i stuck at updating prepare step 2 help pls.

LoveValentine is offline  
Reply With Quote
Sponsors
Old December 11th, 2011, 06:57 PM   #2 (permalink)
Senior Member
 
Sam-SonyXperia's Avatar
 
Join Date: Jun 2011
Posts: 943
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 126 Times in 120 Posts
Default
Ok, are you using PC Companion or the Update Service to perform this function?
Sam-SonyXperia is offline  
Reply With Quote
Old December 12th, 2011, 06:19 AM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2011
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default
PC Companion
LoveValentine is offline  
Reply With Quote
Old December 12th, 2011, 08:57 AM   #4 (permalink)
Senior Member
 
beau420's Avatar
 
Join Date: Nov 2010
Location: Ottawa
Posts: 1,105
 
Device(s): x10a 2.3.3 (with x10i ROM from T.E.A.M. ROM V4.0)
Carrier: Not Provided

Thanks: 29
Thanked 174 Times in 165 Posts
Default
Quote:
Originally Posted by LoveValentine View Post
PC Companion
I would suggest you restart the computer. Next time try and right click on the PC Companion and chose to Run As Administrator.

Try doing it again.

Usually when it sticks on step 2, I think it is still downloading the update from Sony. But I am not sure.

For me, I tried 3 times to update using PC Companion and the first 2 times it just timed out.
beau420 is offline  
Reply With Quote
Old December 12th, 2011, 09:40 AM   #5 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2011
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default
i tried i switch off on again i plug in mount i pressback key still the same no update help
LoveValentine is offline  
Reply With Quote
Old December 12th, 2011, 10:44 AM   #6 (permalink)
Senior Member
 
beau420's Avatar
 
Join Date: Nov 2010
Location: Ottawa
Posts: 1,105
 
Device(s): x10a 2.3.3 (with x10i ROM from T.E.A.M. ROM V4.0)
Carrier: Not Provided

Thanks: 29
Thanked 174 Times in 165 Posts
Default
Quote:
Originally Posted by LoveValentine View Post
i tried i switch off on again i plug in mount i pressback key still the same no update help
I have no idea what you are looking at.

What is step two. Take me through it.

You have PC Companion open. It asks you to turn off your phone and hold the back button and plug the USB cable in at the same time during PC Companion (use a different USB port if you haven't tried so far) Is that right so far?

Then what happens? What does it say on the screen?

Does it show what version of PC Companion you have installed? I do not have PC Companion. I have another app from Sony called SEUS (which Sony no longer has for download on their website) And the last 3 times I have updated my phone I have used the x10 Flashtool.
beau420 is offline  
Reply With Quote
Old December 12th, 2011, 06:09 PM   #7 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2011
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default
i messup erm u mind making a video how to update useing sony ericsson companion?
LoveValentine is offline  
Reply With Quote
Old December 12th, 2011, 07:19 PM   #8 (permalink)
Senior Member
 
Sam-SonyXperia's Avatar
 
Join Date: Jun 2011
Posts: 943
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 126 Times in 120 Posts
Default
Quote:
Originally Posted by LoveValentine View Post
i messup erm u mind making a video how to update useing sony ericsson companion?
Try this link:
http://www.youtube.com/watch?v=uP7lMh8RrLQ&feature=player_embedded
Sam-SonyXperia is offline  
Reply With Quote
Old December 12th, 2011, 10:14 PM   #9 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2011
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default
it did not show how to teach prepare step 2......
LoveValentine is offline  
Reply With Quote
Old December 13th, 2011, 08:20 PM   #10 (permalink)
Senior Member
 
Sam-SonyXperia's Avatar
 
Join Date: Jun 2011
Posts: 943
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 126 Times in 120 Posts
Default
Ok, the basic explanation is : Unplug the phone > power the phone off (do not power it back on) > press and hold the back key > then connect the cable (ensure you have the button held down BEFORE you connect the cable or the handset will power on and the program will not run.
Sam-SonyXperia is offline  
Reply With Quote
The Following User Says Thank You to Sam-SonyXperia For This Useful Post:
LoveValentine (December 14th, 2011)
Sponsors
Old December 14th, 2011, 09:21 AM   #11 (permalink)
Senior Member
 
beau420's Avatar
 
Join Date: Nov 2010
Location: Ottawa
Posts: 1,105
 
Device(s): x10a 2.3.3 (with x10i ROM from T.E.A.M. ROM V4.0)
Carrier: Not Provided

Thanks: 29
Thanked 174 Times in 165 Posts
Default
-
beau420 is offline  
Last edited by beau420; December 14th, 2011 at 10:13 AM. Reason: accidental double post....
Reply With Quote
Old December 14th, 2011, 10:12 AM   #12 (permalink)
Senior Member
 
beau420's Avatar
 
Join Date: Nov 2010
Location: Ottawa
Posts: 1,105
 
Device(s): x10a 2.3.3 (with x10i ROM from T.E.A.M. ROM V4.0)
Carrier: Not Provided

Thanks: 29
Thanked 174 Times in 165 Posts
Default
Quote:
Originally Posted by Sam-SEanswers View Post
Ok, the basic explanation is : Unplug the phone > power the phone off (do not power it back on) > press and hold the back key > then connect the cable (ensure you have the button held down BEFORE you connect the cable or the handset will power on and the program will not run.
Or the tip I give to people have problems following those steps is:

Turn off phone and remove battery.
Plug in USB cable.
Open PC Companion and when it tells you to turn on the phone holding the back button...then.....
Hold the back button on the phone and then while holding the back button, insert the phone battery. Then release the back button.
beau420 is offline  
Reply With Quote
The Following User Says Thank You to beau420 For This Useful Post:
LoveValentine (December 14th, 2011)
Old December 14th, 2011, 12:59 PM   #13 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2011
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default
thanks for helping me really thanks updating now..
LoveValentine is offline  
Reply With Quote
Old December 14th, 2011, 07:59 PM   #14 (permalink)
Senior Member
 
Sam-SonyXperia's Avatar
 
Join Date: Jun 2011
Posts: 943
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 126 Times in 120 Posts
Default
Quote:
Originally Posted by LoveValentine View Post
thanks for helping me really thanks updating now..
Nice, do let us know how you get on.
Sam-SonyXperia is offline  
Reply With Quote
Reply

Sony Ericsson Xperia X10
Current Rating:
Rate this Phone:

The Xperia X10 announced November 2009 was Sony Ericssons first flagship phone running the Android OS and at the time of announcement - the first Android handset to come with a 1 GHz Snapdragon Processor setting a path and standard for other 'h... Read More

« Previous Thread | Next Thread »

Go Back   Android Forums > Android Phones > Sony Ericsson Xperia X10
Reload this Page Support xperia x10 prepare step problem help
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -5. The time now is 04:03 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2013, vBulletin Solutions, Inc.