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Old January 26th, 2014, 05:36 AM   #1 (permalink)
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Default Smartwatch build quality

I noticed during the week that the glue holding my smartwatch appears to have come unstuck. If I press the back of the watch hard enough the "face" will rise slightly. I've attached a pic, not sure how visible it is though.

Anyone else have similar issues (or build quality problems in general)? I'm relatively certain I've just got a lemon but it would be good to know of other folk have had similar problems.

I'll give Sony a call tomorrow, see what they say.


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Old January 26th, 2014, 06:12 AM   #2 (permalink)
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Yup, seen that on a couple that we've sold. Myself, I'd probably just pop a drop of glue in the to fix it, especially as the watch came free with the Z1 on an offer. However, for your piece of mind, get hold of Sony.
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Old January 26th, 2014, 06:18 AM   #3 (permalink)
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Yeah, as it was a freebie, I toyed with a DIY fix. I'd prefer to see what Sony say first though, I'd probably balls up any attempt at fixing it myself.

In the cases you've seen, are Sony OK with repairing/replacing?
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Old January 26th, 2014, 11:31 AM   #4 (permalink)
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As they were no cost to us, we just replaced them for customers and wrote off the stock.
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Old January 27th, 2014, 04:55 PM   #5 (permalink)
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Anyone else have similar issues (or build quality problems in general)?
Not until I read this. Just took mine off, gave the back a firm prod.... and pushed the body right out of the frame!
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Old January 27th, 2014, 06:49 PM   #6 (permalink)
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Not until I read this. Just took mine off, gave the back a firm prod.... and pushed the body right out of the frame!
Nothing to do with me

Called Sony today, they've given me an RMA number and a free post address to send it to for repair so I'll sort it out once I've finished this set of shifts.
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Old January 27th, 2014, 07:21 PM   #7 (permalink)
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It actually works fine just as the bare module, but the power button isn't secured so could easily be lost. I couldn't see any obvious signs of adhesive, btw. It's back in one piece again so I'll leave it be for now.
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Old January 28th, 2014, 10:33 AM   #8 (permalink)
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Interesting, there's definitely a layer of adhesive on mine.
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Old January 28th, 2014, 02:56 PM   #9 (permalink)
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there's definitely a layer of adhesive on mine.
I'm thinking a smear of clear bath sealant will probably do the job, should I feel the need. The other options available in the toolbox are blue Locktite or super-strength cyanoacryllic adhesive (a.k.a. Super Glue), both of which might be just a little too permanent.
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Old March 7th, 2014, 10:34 AM   #10 (permalink)
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having just upgraded to the Z1 i am toying with the idea of getting a smartwatch 2...
question in your opinion is it worth parting with my hard earned cash?
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Old March 7th, 2014, 10:44 AM   #11 (permalink)
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It's nice to have, but I'm not sure I'd pay 150 quid for it.

If I'm out cycling or in town or whatever, it's handy to be able to look at my watch and make calls, check to see if I need to respond to texts/whatsapps etc without needlessly getting my phone out of my inside jacket pocket. Or if I'm in the gym, I don't need to take the phone out of my armband to see who's calling or call home or whatever.

Also handy when I'm in the kitchen making tea. I can leave the phone in the living room, have the watch and my bluetooth speaker/mic in there with me and not need to leave the kitchen to answer the phone.

I also have a pretty cool tasker profile setup so that when my phone and watch are connected I don't need to enter a PIN to access the handset.

My main music app is deezer, but I've yet to find a smartwatch app I can use to switch tracks on that. Admittedly, I did stop looking about 2 months ago.

All in all, it does some nice things and it is handy, but my life wouldn't be much more difficult without it.
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Old March 8th, 2014, 06:01 PM   #12 (permalink)
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I do not know. When I bought my Z1 I bought the smartwatch 2 as well as I got a good deal. Since then I have taken it out of the box twice, and worn it a total of 30 minutes. How do you make and receive calls from it El Presidente? I see I can 'call' someone from it but the sound comes from the handset. Am I doing something wrong?

Stuters, if you want one you can have mine. i am sure we can strike a deal....
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Old March 9th, 2014, 12:25 AM   #13 (permalink)
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No, I use the phone app on the watch, but I'm either connected to my earphones/mic or my bluetooth speaker/mic combo.

Sorry if that wasn't clear.
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Old March 9th, 2014, 08:43 PM   #14 (permalink)
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No, I use the phone app on the watch, but I'm either connected to my earphones/mic or my bluetooth speaker/mic combo.

Sorry if that wasn't clear.
No, it was very clear. It is just me trying to find out how to utilize the smartwatch best!
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