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Old October 23rd, 2009, 12:27 AM   #1 (permalink)
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Question HTC HERO, problems with wifi, WPA2 an AES

Hey all. Just bought my new HTC hero, and loving it

But i cant connect to my home wifi, heres the problem

Its a hidden network, WPA2 Personal, and AES. but on my phone, i cant choose AES. does anyone know how i can fix this? would love to connect to my home wifi.

OH and, sorry. i couldnt find a better place to put this. if this is wrong, please move it to the right supforum.

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Old October 23rd, 2009, 01:03 PM   #2 (permalink)
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No its not an issue with WPA2 or AES at all. Its because HTC is shipping a broken kernel in the Hero. 2.6.27 has a regression in reordering of TCP options.

Gentoo Bug 242634 - [2.6.27 regression] unable to connect to *any* TCP port at any address beyond my router

I have informed google, sprint and HTC and all seem very disinterested in my input. If I could only root the phone and install my own kernel I could fix it.

Who is your ISP?

/b
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Old October 23rd, 2009, 01:05 PM   #3 (permalink)
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Also I confirmed this bug is in the Hero kernel source HTC released yesterday.

/b
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Old October 24th, 2009, 06:14 AM   #4 (permalink)
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Quote:
Originally Posted by Perfk View Post
Hey all. Just bought my new HTC hero, and loving it

But i cant connect to my home wifi, heres the problem

Its a hidden network, WPA2 Personal, and AES. but on my phone, i cant choose AES. does anyone know how i can fix this? would love to connect to my home wifi.

OH and, sorry. i couldnt find a better place to put this. if this is wrong, please move it to the right supforum.
Try turning the SSID on the router from hidden to visible, and then do the actual set up on the phone. I'm using a router with WPA2 and AES (visible), and when I set up the connection on my Hero, the phone recognized the wireless settings just fine with this configuration.

Then try turning your WiFi back to hidden, if you really want to (btw, that has nothing to do with increased security -- I work at Cisco, and our engineers have long joked about how hiding your SSID has no real impact on slowing down hackers).
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Old October 24th, 2009, 11:12 AM   #5 (permalink)
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head case is right... just allow only certain MAC addresses on your system and that helps more than hiding your SSID.

also try "open" on your router. im using an 610N router mixed mode and have no issues with the PRO2 or the Hero...
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Old October 24th, 2009, 12:12 PM   #6 (permalink)
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It won't connect to my Belkin N router no matter what settings I use, works on some other networks I've tried. I'm disappointed but at least I have good signal in my apartment so it's not a huge issue.
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Old October 30th, 2009, 07:02 PM   #7 (permalink)
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If you take note of the network connections you'll notice I suspect most that it doesn't work on get connections via PPPoE/PPPoA or if its cable and it won't work its the router... the issues is the busted TCP stack.

/b
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Old October 31st, 2009, 10:02 AM   #8 (permalink)
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did you disable all security and have it set to "open" to see if it will sniff and connect that way?

Quote:
Originally Posted by HTCDroid View Post
It won't connect to my Belkin N router no matter what settings I use, works on some other networks I've tried. I'm disappointed but at least I have good signal in my apartment so it's not a huge issue.
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Old October 31st, 2009, 10:07 AM   #9 (permalink)
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Doesn't matter if its wide open or not the HTC Hero on Sprint is BUSTED badly. Stop trying and start yelling at HTC and Sprint... I have provided proof to both its busted and even spoke with the ceo's team at sprint (dan@) and they are oblivious to what the hell is going on nobody gets it. Their is a slim chance it will connect and if it does some websites will not work due to the busted TCP stack.

blah!

/b
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Old November 20th, 2009, 03:24 PM   #10 (permalink)
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Quote:
Originally Posted by briankwest View Post
Doesn't matter if its wide open or not the HTC Hero on Sprint is BUSTED badly. Stop trying and start yelling at HTC and Sprint... I have provided proof to both its busted and even spoke with the ceo's team at sprint (dan@) and they are oblivious to what the hell is going on nobody gets it. Their is a slim chance it will connect and if it does some websites will not work due to the busted TCP stack.

blah!

/b
False. I turned the security off on my home wifi (WPA/AES) and the Hero connects and uses it just fine. It's a problem with the WPA/AES encryption, not wifi in general.
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Old November 20th, 2009, 03:26 PM   #11 (permalink)
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Which router do you have?

/b
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Old November 20th, 2009, 03:44 PM   #12 (permalink)
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Quote:
Originally Posted by briankwest View Post
Which router do you have?

/b
Linksys wrt54g
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Old November 20th, 2009, 06:24 PM   #13 (permalink)
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i have a linksys wrt 610N router running N and G. i use WEP but only allow mac addresses on the network. hero works without a hitch...
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Old November 29th, 2009, 01:35 AM   #14 (permalink)
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Default trouble with wifi as well

So I am unable to connect to my wifi as well. I've had problems in the past, but it usually resolved itself once I remembered the full wep key. With my Hero I can't even connect to open wifi networks. Is there a setting that I'm missing? I tried to set my home wifi to open, but I don't know how to do that. Any help would be greatly appreciated.
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Old November 29th, 2009, 08:34 AM   #15 (permalink)
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I had the same problem with my Belkin N router. The Hero didn't ever detect it when I tried to scan for wifi.
I finally changed the router settings to G only and disabled mobile network to get it to detect my home wireless network. Entered the key and connected OK. Then enabled the mobile network. It now connects to the wireless automatically when I'm in range at home. I think the problem is with the Belkin "N" apparently.
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Old December 2nd, 2009, 03:28 PM   #16 (permalink)
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I just figured out how to connect my hero to my linksys n-router. I had to go into the settings for the router, and then change the encryption code from WPA2 TKIP/AES to WPA2 AES. Before I did this, my hero couldn't find my network. Now it works fine. Hope this helps.
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Old April 3rd, 2010, 08:46 PM   #17 (permalink)
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Quote:
Originally Posted by Dylan View Post
False. I turned the security off on my home wifi (WPA/AES) and the Hero connects and uses it just fine. It's a problem with the WPA/AES encryption, not wifi in general.
How can it be?
I have my Netgear WPN824v2 router set to WEP & b/g and it connects fine at 54Mb but no data seems to transfer. Unless in addition to WPA/AES encryption the WEP encryption is busted too?
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Old April 4th, 2010, 12:20 AM   #18 (permalink)
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Default Re: HTC HERO, problems with wifi, WPA2 an AES

The hero have a problem detecting certain WPA2 networks like WPA2 enterprise. It seems like a hardware thing to me seeing as I have 2.1 on my hero and the problem still exists with my router. But my Samsung moment detects it just fine.



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Old May 18th, 2010, 10:34 PM   #19 (permalink)
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I too am having wifi connectivity issues. I am rooted and on fresh 2.1.1. My router is a linksys E2000, my wifi settings are hidden ssid, wpa/wpa 2 mixed mode with a passphrase. I enter all the info on the hero but it wont connect to the network. Also, when I go back into the wifi settings on the hero, the security is set to auto, even though I change it to wpa/wpa 2 psk, it always reverts back to auto. I appreciate anyones input towards a resolution.
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Old May 18th, 2010, 11:55 PM   #20 (permalink)
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ok, apparently it doesnt like the ssid to be hidden, when I broadcast it, it connects just fine. Hopefully the Evo will overcome this issue.
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Old May 19th, 2010, 07:39 PM   #21 (permalink)
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How do you find the MAC address of the phone?

-EDIT-

Nevermind, found it in the settings. Didn't think to look under Hardware information. Lol.
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Old May 19th, 2010, 08:58 PM   #22 (permalink)
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[QUOTE=headcase;70875]Try turning the SSID on the router from hidden to visible, and then do the actual set up on the phone. I'm using a router with WPA2 and AES (visible), and when I set up the connection on my Hero, the phone recognized the wireless settings just fine with this configuration.

I am doing above also with out any issues,

Brandon
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Old October 25th, 2010, 07:12 AM   #23 (permalink)
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i have a hero and im having wifi issues. my wireless router is using pppoe connection. my hero can connect to it get an ipadress but once i start browsing the connection drops. i cant browse or use internet related apps with my home wifi. but in public hotspots i can use my wifi

anyone have sloution?
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Old April 6th, 2011, 05:40 PM   #24 (permalink)
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BElkin tell me they are "incompatible with HTC phones" I have an expensive Belkin Wireless N1 Router.. Router is wireless and Phone is useless bad combo.. NOT good enough, they dont connect, other routers work fine it seems.
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Old April 10th, 2011, 12:30 PM   #25 (permalink)
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GOOD NEWS: Using Static IP number helped.

HTC desire Z now connects to Belkin Wireless N and also The phone now connects to other routers like "Gigabyte Aircruiser Ultra N" Here is what Belkin Support Email wrote me:

p { margin-bottom: 0.21cm; }----------------------------------------------------------------------------------------------------------
Thank you for contacting Belkin Technical Support.

I understand that you are trying to connect HTC desire smartphone via Belkin router and I will be happy to assist you with the same.

Well, any DHCP enabled device that has the capability of taking the IP address assigned by the router will work with router with no issues.

To isolate the issue, you can assign a Static IP on the phone in the Belkin range say 192.168.2.50 i.e:

IP address : 192.168.2.50
Subnet Mask: 255.255.255.0
Default Gateway : 192.168.2.1

Primary DNS : 4.2.2.2
Alternate DNS : 4.2.2.1



----------------------------------------------------------------------------------------------------------
How to set up static IP on your HTC phone:
  • Hit the hard menu button on your phone and then choose Settings
  • Fromthere, browse to the Wireless controls section and then choose Wi-Fi Settings
  • Whilstin the Wi-Fi Settings section, push the hard menu button again and select Advanced
  • Press Use static IP to put a check in the boxand then enter the network settings as per your own network
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Old December 18th, 2011, 04:36 PM   #26 (permalink)
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Default htc hero wifi/belkin router problem solution

Just managed to resolve my non connection to our belkin router.
By changing the bands on the router from NBG to G band only (802.11g). You can do this via your home pc through explorer.
After this your mobile should see & connect...mine does much to my relief and after many previous failed methods.
Hope this helps.
Jane
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