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Old July 15th, 2010, 11:16 PM   #1 (permalink)
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Default Having issues running RUU?

Ok, so I know i'm not nearly the only person whos had a shitload of problems trying to run an RUU so this is for some of you that had the same issues as myself. I originally saw this posted on an xda forum and it worked for me so i'm passing it along. If you are trying to RUU and keep getting stuck at the "waiting for bootloader" screen and then it ultimately fails with usb connection error 171, try this. After going through said process, instead of unplugging the phone, pulling the battery, hanging your head, and saying FML, all you have to do is leave the phone as is after first failed RUU attempt then re-run it. I know it sounds rediculously simple and impossible but trust me, just run it a second time without messing with the phone or anything (still stuck at the black HTC screen) and then run the RUU installer again, IT'S THAT EASY, enjoy! Hoped this makes someone elses day, or rather, lifetime of the phone!

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Old August 1st, 2010, 09:53 PM   #2 (permalink)
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THANK YOU, THANK YOU, THANK YOU!!!!!! This worked! Tonight I installed the update on my husband's phone (we are with cellular south) with no problems. Then I started to work on my phone and the RUU failed. Then of course I started going through all the normal fixes, the sync was not connecting...it was saying the drivers were not installed blah blah blah. I was getting very frustrated until I found this post. I tried again and voila I am up and running!!
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Old August 2nd, 2010, 10:11 AM   #3 (permalink)
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Lol congratulations, I remember being thrilled when this worked for me. Seemed so unlikely that it would work but when it did I was ecstatic.
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Old August 14th, 2010, 07:06 PM   #4 (permalink)
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Default Thankyou!

Joehunni thanks so much! Such a simple but useful tip, saved me a significant amount of panic!
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Old March 7th, 2011, 10:17 AM   #5 (permalink)
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Quote:
Originally Posted by Joehunni View Post
Ok, so I know i'm not nearly the only person whos had a shitload of problems trying to run an RUU so this is for some of you that had the same issues as myself. I originally saw this posted on an xda forum and it worked for me so i'm passing it along. If you are trying to RUU and keep getting stuck at the "waiting for bootloader" screen and then it ultimately fails with usb connection error 171, try this. After going through said process, instead of unplugging the phone, pulling the battery, hanging your head, and saying FML, all you have to do is leave the phone as is after first failed RUU attempt then re-run it. I know it sounds rediculously simple and impossible but trust me, just run it a second time without messing with the phone or anything (still stuck at the black HTC screen) and then run the RUU installer again, IT'S THAT EASY, enjoy! Hoped this makes someone elses day, or rather, lifetime of the phone!
Hello... capitan obvious... your table is ready.... Wow... holy jumped up whatever... This worked like a charm man! Thank you!!!!!!!!!
I'm still semi kicking myself for not running it a second time on the HTC screen.
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Old March 7th, 2011, 10:26 AM   #6 (permalink)
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Yeah, when I tell people how to reflash the original Android 2.1 RUU, I usually mention that they may have to run it twice to get it to work. It seems to be a quirk with the software.

On another note, an even easier method to get your stock Android 2.1 with Sense ROM back on your Sprint HTC Hero with no need for HTC Sync or even a computer is right here: [RUU] Official 2.31.651.7 in ZIP Format, Flashable from Fastboot - xda-developers .
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Old May 6th, 2011, 07:18 PM   #7 (permalink)
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Holy crap! I've spent hours trying to figure this out. I'd like to buy you a beer!! Thanks so much.
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Old May 7th, 2011, 09:03 AM   #8 (permalink)
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Holy crap! I've spent hours trying to figure this out. I'd like to buy you a beer!! Thanks so much.
You can thank me by pressing the "Thanks" button. No pressure on that though.

Yeah, the flashable RUU file has helped me and my friend out a few times. It is nice to have.
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Old January 3rd, 2012, 07:36 PM   #9 (permalink)
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I seriously wish I knew this before I pulled my battery and restated the phone. Now I just keep getting the battery is less than 30% error. Even though its charged. **hangs head** fml
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Old April 25th, 2012, 10:07 AM   #10 (permalink)
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Default Not working for me

I keep trying to redo/restart the process, but the phone reboots before any progress is made.
Do you mean restart without hitting the 'exit' button?

Sorry I'm such a dolt.
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Old September 3rd, 2012, 09:01 AM   #11 (permalink)
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Sorry to say that did not work for me, even after three tries. But at least I still have my Desire S and it's not a brick.
I think the only solution now would be an OTA??
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Old October 16th, 2012, 10:28 AM   #12 (permalink)
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When I first tried loading a custom ROM onto my phone, I'd get to around 15 minutes of waiting at the white HTC screen and think the phone had gotten stuck, to then pull the battery. What I didn't realize is that sometimes it takes a LONG time for the process to complete the first time around.

RECOMMENDATION:
With your phone plugged into USB, run "adb logcat". This way you can see what's happening on your phone. IF you see a lot of null pointer exceptions or other errors that keep repeating (you can do a "select all" copy/paste to get a snapshot of the log), then there is probably something wrong and you should abort. But in all likelihood, you will see some errors but also a lot of normal output without anything repeating endlessly. In that case, just be patient.

I found only ONE posting on the Internet about doing this. I wish it had been a standard step in all of the ROM loading guides, as I find it extremely useful and fear assuaging.
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