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Old October 2nd, 2013, 06:45 PM   #1 (permalink)
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Default Need Help With Moto X!!??

Ok today in the morning i got a notification to update my phone so it said install now or later i clicked install now well after that it said it will restart so it restarted now it keeps on restarting every 30 secs i turned it off and tried to go in recovery mode but it just restarts normally and i can't do factory reset because it does the same ****. In 30 secs i tried and went to factory reset in android setting but when i click on it nothing happens. Is there a way to flash a recovery with fast boot? Or can i format the SD Card from the phone but will it erase the os? Please help i need this phone by towmorow

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Old October 2nd, 2013, 06:55 PM   #2 (permalink)
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Ok today in the morning i got a notification to update my phone so it said install now or later i clicked install now well after that it said it will restart so it restarted now it keeps on restarting every 30 secs i turned it off and tried to go in recovery mode but it just restarts normally and i can't do factory reset because it does the same ****. In 30 secs i tried and went to factory reset in android setting but when i click on it nothing happens. Is there a way to flash a recovery with fast boot? Or can i format the SD Card from the phone but will it erase the os? Please help i need this phone by towmorow
yeah from fastboot the command in adb/fastboot would be "fastboot flash recovery recovery.img"

make sure the recovery you want to flash is in the platform-tools folder and renamed to "recovery" (instead of twrp, cwm etc.)
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Old October 2nd, 2013, 07:23 PM   #3 (permalink)
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When i try to unlock bootloader to flash new recovery the cmd says dns not authoritative for zone ? How do i fix this been searching on google but nothing came up
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Old October 2nd, 2013, 07:26 PM   #4 (permalink)
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When i try to unlock bootloader to flash new recovery the cmd says dns not authoritative for zone ? How do i fix this been searching on google but nothing came up
how about this --> https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
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Old October 2nd, 2013, 07:29 PM   #5 (permalink)
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Thats what im using but when i type $ fastboot oem get_unlock_data in the cmd it gives me the dns server thing
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Old October 2nd, 2013, 07:31 PM   #6 (permalink)
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are you able to see your device from the computer when its in fastboot?

"fastboot devices"

if youre on windows try without the $
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Old October 2nd, 2013, 07:35 PM   #7 (permalink)
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When i go in i type devices but it says the same thing. Did i do it wrong? I got all the drivers i need it. Is there a step by step also my Moto x fast boot says Transfer Mode USB connected and in the bottom it says getvarall.
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Old October 2nd, 2013, 07:50 PM   #8 (permalink)
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Thanks bro i love you man .
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Old October 2nd, 2013, 07:58 PM   #9 (permalink)
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Thanks bro i love you man .
lmao its all good. thanks for the love haha. was trying to figure out why they were indicating you should use a $ . glad i could help out bromigo!
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Old October 2nd, 2013, 09:11 PM   #10 (permalink)
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Quick question how do i install this update its not a android update its a software update from Motorola to fix camera issues
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Old October 2nd, 2013, 09:25 PM   #11 (permalink)
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which update? can you give me a link so i can peep it?
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Old October 2nd, 2013, 09:37 PM   #12 (permalink)
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Sprint Community: 9/25 - Moto X Software Update - 13.9.0Q2.X-116-MX-17-57-1
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Old October 2nd, 2013, 09:42 PM   #13 (permalink)
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you may have to relock the bootloader for this to work. id suggest making a backup just in case. also - did you install a recovery, and are you rooted?

1. On the Home screen, tap and drag down the notification bar.
2. Tap the Quick Settings icon.
3. Tap Settings
4. Tap System Updates > Update Motorola Software
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Old October 2nd, 2013, 09:49 PM   #14 (permalink)
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Im rooted i have a recovery in my computer that i use to fastboot how do you install the recovery on the phone? The reason i had the restarting issue was because i tried to install this update. Its tells me to update when i check for updates.
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Old October 2nd, 2013, 09:59 PM   #15 (permalink)
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from my understanding if you are rooted, have a recovery, and an unlocked bootloader system updates tend to not work. you would have to return to completely stock w a relocked bootloader in order to sys update w out problems.

or... find a custom rom or flashable zip that has these updates included in it.
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Old October 2nd, 2013, 10:04 PM   #16 (permalink)
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Then i should wait a while when roms pop out because there's not so many and the bugs they fix don't matter that much if it was a android update then it will be more important do you think rooting your phone is a great choice because my old evo i rooted just to overclock but this phone came out last month.
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Old October 2nd, 2013, 10:17 PM   #17 (permalink)
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I moved this Sprint root-related thread to the Sprint All Things root sub-forum.

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Old October 2nd, 2013, 10:32 PM   #18 (permalink)
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Then i should wait a while when roms pop out because there's not so many and the bugs they fix don't matter that much if it was a android update then it will be more important do you think rooting your phone is a great choice because my old evo i rooted just to overclock but this phone came out last month.
i usually root so i can remove bloatware, oc, install custom roms, etc. it really all depends on what you want to do with your phone.
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Old October 2nd, 2013, 10:46 PM   #19 (permalink)
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Alright same here thanks for the help bro
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Old October 3rd, 2013, 08:49 PM   #20 (permalink)
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Can't find any roms for the phone wonder why. Do you know where i can find them for the Moto X. I found a 4.3 beta version but only works for tmobile radio can i still flash it even if i have Sprint?
Heres the link to the 4.3 rom:
[Rom] [4.3] Ghost_Retail Enginering Build Flashable Zip - xda-developers
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Old October 4th, 2013, 11:20 AM   #21 (permalink)
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Can't find any roms for the phone wonder why. Do you know where i can find them for the Moto X. I found a 4.3 beta version but only works for tmobile radio can i still flash it even if i have Sprint?
Heres the link to the 4.3 rom:
[Rom] [4.3] Ghost_Retail Enginering Build Flashable Zip - xda-developers
flashing that will brick your device. dont do that haha
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Old October 16th, 2013, 10:35 PM   #22 (permalink)
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Hey, how about this?
http://androidfannetwork.com/2013/10/12/cyanogenmod-10-2-for-moto-x-now-available-gsm-unlocked-bootloaders-only/
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Old October 16th, 2013, 10:35 PM   #23 (permalink)
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Will it work for my Moto X Sprint?
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Old August 4th, 2014, 04:27 AM   #24 (permalink)
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