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Old July 6th, 2011, 04:51 PM   #251 (permalink)
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well you need to make sure the DSL modem works and the router works.. but yeah just patch the airvana into a empty ethernet port on the netgear and your golden.

yes you need to connect the GPS and make sure it has a clear view of the sky. that will be used to tell the cellular network where you are and to hand off your calls.

yes the router and modem should be all running 24/7. you cant just turn off one component in the chain.. they all three have to be on to work (DSL modem,, router, airvana...)
Thank you so much! If you could possibly bear with me with some more questions! I now know how to hook it up pretty much. Do I need to call Sprint before I even do anything to register the device for use? I heard you need to do that, it never seems to work out of the box.

Next is what do I need to do to my Optimus S to make it recognize and work properly with the Airvana. My device is unrooted, I have never turned on GPS or Wifi since I do not need it and my set up on the phone is pretty basic. Just linked my AOL mail to my phone, I make and receive text messages and make and receive phone calls. Please tell me what I need to turn on (on my cell) in my home when around the Airvana and what can be kept on or even turned off once I leave the house and what I must turn back on before I get home. I am also new to Android and smartphones so I still lack a lot of knowledge on these type of phones!

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Old July 6th, 2011, 08:22 PM   #252 (permalink)
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Thank you so much! If you could possibly bear with me with some more questions! I now know how to hook it up pretty much. Do I need to call Sprint before I even do anything to register the device for use? I heard you need to do that, it never seems to work out of the box.

Next is what do I need to do to my Optimus S to make it recognize and work properly with the Airvana. My device is unrooted, I have never turned on GPS or Wifi since I do not need it and my set up on the phone is pretty basic. Just linked my AOL mail to my phone, I make and receive text messages and make and receive phone calls. Please tell me what I need to turn on (on my cell) in my home when around the Airvana and what can be kept on or even turned off once I leave the house and what I must turn back on before I get home. I am also new to Android and smartphones so I still lack a lot of knowledge on these type of phones!

Hook it up, then call sprint to activate. Think I had to go to settings on the phone, and set it to sprint network. Past that... enjoy! Don't let the beeps weird you out!
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Old July 6th, 2011, 08:33 PM   #253 (permalink)
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hey im here all day everyday. you can message me off list any time you feel. im here to help you..

yes think of the airvana as a mobile handset you need to activate. sometimes they come already provisioned and sometimes they dont. all you have to do is call up sprint and connect to the airvana camp. thats a separate little department.

make sure you have installed everything and have placed the GPS antenna in the best position possible,, then call up the airvana folk.

once they confirm its setup, your done with them. bear in mind the GPS may not lock for an hour or so! this is perfectly OK and normal!!! dont think your system is messed up.

if a couple hours have passed, then try and re-orient your GPS antenna and see if it locks.

there are 4 (i think.. going off memory) lights on the airvana.. they each represent a service... GPS, LAN, etc etc... again i forget as im not looking at the gadget as i write this.

finally!! after all the lights are solid THEN you can use it. you do not have to do anything to your handset.. the airvana (femtocell) will broadcast to the sprint network and say "hey, i got this peeps! wafa's handset will come thru me and ill tunnel this traffic thru the internet backbone and THEN ill hand it off to the last mile.. k?" and the cellular network will say " oook Mr. Airvana... "

be advised that any sprint handset with the exception of nextel handsets (that use the iDEN network) will find your femtocel and be able to use it. this should not cause you any harm however if someone IS on your femtocel they will be using your internet bandwidth. this may sound more scary than i really is. im just letting you know this is a possibility. the airvana is strong enough to cover 3000 sq feet or something like that so a neighbor who has a sprint handset will "See" your airvana and connect to it.

now there is a page on your sprint account page that has a list you can put mobile numbers on.. what this would do is ONLY let those numbers be able to use YOUR airvana. so if you use this and your neighbors number is not on that list, they can have poor service.

see the Airvana will be so strong the neighbors phone will want to connect to it since its basically a cellular tower,, however that list you created wont let it, so the neighbors handset tries to connect to a distant, possibly weaker terrestrial tower. this could cause the neighbor to contact sprint and say "hey i used to have great coverage and now i dont.." well sprint can find out there is an airvana nearby and they could then just simply remove your list you created that only had the numbers you wish to use your service..

this is a SMALLLL.. SMALLLLL.. sMALLLLLLLLL.. possibility, however it HAS happened before and is documented across the world wide web.

so yeah that was WAAAY more than you bargained for however its here for your lazy reading as you wish if/when you have an issue.

for now though you dont have to do anything to your handset. once the Airvana is set up and the GPS is locked, you are golden. the handset will not know the difference. your battery life will be increased and your talk/call quality will be improved.

please if you have any more questions you can post them here. i do not mind answering. if i dont know the answer ill help locate it for you...
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Old July 6th, 2011, 08:34 PM   #254 (permalink)
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the beeps confirm to you that you are using the Airvana service. so thats a good thing... when the call connects you will hear "beep beep...."


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Don't let the beeps weird you out!
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Old July 6th, 2011, 09:23 PM   #255 (permalink)
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Wow! That is great information and I thank you for taking the time for all of your helpful answers! I am so happy you explained it all to me! So, I do not have to enable wifi, gps, etc manually on my phone? My phone will just do that automatically or do I still have to myself? I gather that is my last question! (Probably until I get the Airvana in the mail!)
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Old July 7th, 2011, 05:18 PM   #256 (permalink)
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keep your phone as it is. dont change anything!! once you set up everything and its locked (NOTE: i just looked, there is a "VoIP" led lamp which is the first led lamp on the front. it SHOULD be OFF since Sprint is not currently using VoIP. all other led lamps should be solid) then make a call. take note of our signal bars and see if they increase once the unit is locked in.

but yeah leave the phone as is, make no changes. let the system fire up. make a test call. you should be good to go.

and my pleasure on helping you. thats what I am here for..
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Old July 7th, 2011, 06:44 PM   #257 (permalink)
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Hello Marctronixx, u seem very knowledgeable about the AiRave as I have read quite a lot of post here. I have questions of my own to ask you and I'd appreciate any answers/solutions you could give me.

Earlier today I bought a Belkin N150 wireless router (my first router of any kind, never had a use for one until now). I'm still waiting for the lights to stop blinking b/c I have only had it on for about 30 minutes or so. I only have one ethernet port on my (Comcast) cable modem and I think I'm missing a step somewhere (or maybe not). The router is connected to the AiRave w/ the yellow ethernet cord from A/R's LAN to the routers LAN. Is this right? And am I supposed to have anything connected to the modem besides the (grey) ethernet cord coming from the wall, again I only have one port on the modem. I'm not really a tech head so I'm not sure if I'm making a wrong turn somewhere.

Thanks in advance for reading!
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Old July 7th, 2011, 08:18 PM   #258 (permalink)
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hello Mally,

how long have you had the airave/airvana?

here is how you should have it setup:

comcastic modem ---> bottom yellow ethernet port labeled "modem" on the belkin.

Then with your airvana/airava plug it into any avail "wired" ethernet port on the back of the belkin.

i went off this image:



please respond back if you need additional help or if i didn't answer your question properly.
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Old July 8th, 2011, 06:36 AM   #259 (permalink)
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keep your phone as it is. dont change anything!! once you set up everything and its locked (NOTE: i just looked, there is a "VoIP" led lamp which is the first led lamp on the front. it SHOULD be OFF since Sprint is not currently using VoIP. all other led lamps should be solid) then make a call. take note of our signal bars and see if they increase once the unit is locked in.

but yeah leave the phone as is, make no changes. let the system fire up. make a test call. you should be good to go.

and my pleasure on helping you. thats what I am here for..
Thank you! I will report here once I receive the Airvana and set it up to let you know how it all goes! I am sure it will be a smooth process thanks to you! And it seems that all these posts will be helpful to everyone that is getting one of these!
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Old July 8th, 2011, 08:36 AM   #260 (permalink)
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My Airave will be arriving in the mail in two-to-three days.
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Old July 8th, 2011, 02:49 PM   #261 (permalink)
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I got mine bout week ago,Called Sprint told them that we just purchased new phones (wife and I got the same phones). The signal dropped to 1 bar to going into roaming and as these are our primary lines and she operates her business off of hers it was not acceptable. Rep said "well sir I can send you an Airvana free". I didn't pay for anything it was already activated when it arrived. Plugged it into my router,put the GPS antenna up plugged in the power waited about 20min. ,all lights were solid and presto mini cell tower all over the house. That easy. Some pics of setup.My cable is a 50ft. long as I have it about 30ft. from my router.
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Old July 8th, 2011, 06:50 PM   #262 (permalink)
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Do you have to plug the Airvana into a surge power strip or can it be plugged into a regular wall outlet?
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Old July 8th, 2011, 06:57 PM   #263 (permalink)
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I just got a call from sprint asking me if I was happy with my service. Being with them for over ten years my only complaint was zero wimax signal indoors in an area, even occording to the person on line I should be getting signal indoors. She tried to sell me an airave. First I was game, I even asked her if it was just a repeater and it needed no net access through my home. I have no net at home and strickly use my phone. While she was getting ready to bill me I looked at the quick start guide online and sure enough,need home network access. The rep tried to aggue with me. Ugh. I talked to her supervisor and told him to cancle it. He got snippy said thank you for calling sprint and hung up on me. Nice. Usually they are pretty good when I deal with them, and thats rare. Today, not so much
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Old July 9th, 2011, 07:09 AM   #264 (permalink)
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you can plug the airvana into either type of outlet.


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Do you have to plug the Airvana into a surge power strip or can it be plugged into a regular wall outlet?
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Old July 9th, 2011, 09:27 AM   #265 (permalink)
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you can plug the airvana into either type of outlet.
In your opinion, do you think a surge protector would be better? I live in the mountains and there are a lot of storms and brown-outs here all the time. I had to spend an arm and a leg on a surge protector for my TV, blu-ray player, etc., because of this. I just want to make sure all equipment is protected when the power goes out!
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Old July 9th, 2011, 09:42 AM   #266 (permalink)
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ooh for sure i would prefer to have those types of electronics on a backup and surge system so yes if you have a surge protector avail then sure id recommend using it.

I have several APC backup/surge units for my music production and video editing equipment... its saved me many times.
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Old July 9th, 2011, 10:24 AM   #267 (permalink)
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ooh for sure i would prefer to have those types of electronics on a backup and surge system so yes if you have a surge protector avail then sure id recommend using it.

I have several APC backup/surge units for my music production and video editing equipment... its saved me many times.
Thank you! Then a surge protector it is! I just tracked the Airvana and it will be on my doorstep on Monday (the 11th) by end of the day! Will report once it is set-up and of course will ask questions if I have any problems with setting it up! Again, thank you so much for all of your help and patience with all my questions!
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Old July 9th, 2011, 05:19 PM   #268 (permalink)
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no problem at all! will keep an eye out..
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Old July 9th, 2011, 06:36 PM   #269 (permalink)
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hello Mally,

how long have you had the airave/airvana?

here is how you should have it setup:

comcastic modem ---> bottom yellow ethernet port labeled "modem" on the belkin.

Then with your airvana/airava plug it into any avail "wired" ethernet port on the back of the belkin.

i went off this image:



please respond back if you need additional help or if i didn't answer your question properly.


Thank you for answering my question, but I'm still just a tad bit confused.

To answer your question, I've had my AiRave for about a week and a half so it is the newest one. I THINK my problem is I have an old(er) computer that has only one ethernet port on the and as previously stated in my original post, I only have one ethernet port on my "Comcastic" (lol) modem. The original Comcast ethernet cord is connected to the back of the Comcast modem and the other end is in the back of the (only) port of my PC.

I have one ethernet cord connected to the WAN port of the AiRave and the other end is in a LAN port of the Belkin router. I have another yellow ethernet cord and I could connect it to the (yellow) modem port on the Belkin, BUT where does the other end go?!?! I have no other empty ethernet ports to connect too. This is where I'm lost @. Do I need something like a splitter or am I just doing something wrong?

I really do appreciate your help btw!
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Old July 9th, 2011, 10:19 PM   #270 (permalink)
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im happy to help! no worries at all.

ok lets make sure we are on the same page.

you have:

a computer

a router (the one above thats in the photo)

a comcastic modem

an airavana.

you do have all of those items yes?

if so,

the modem has one ethernet port. connect that to the belkin routers yellow port (modem).

now you have 4 ethernet ports on the belkin router yes? again im referring to the photo above.

if you have the router above, all you do is plug one ethernet cable from the computers ethernet port to any unused "WIRED" port on the back of the bellkin.

do the same thing with the airvana.

so when you are done you should have 3 ethernet cables attached to the belkin router.

make sense?
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Old July 10th, 2011, 07:51 PM   #271 (permalink)
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ok, does anyone have an EVO phone working with the airave?

I got mine today, and, it does NOT work with the 2 evo's in this house; my son has a cheapo samsung slider phone, and it works great, but, with the EVO's, you can NOT make a call..was on the phone with tech support for 2 hours; finally the guy hung up on me..
I called back and spoke to someone, and he said there are major problems getting these things to work with the EVO..
I get the GPS lock in about 10 minutes, and 20 minutes later, got the signal lock, so I thought I was home free, but, no matter what I try, I can not get it to work on our 2 EVO's..We have a new Netgrear wireless n router, and I am keeping the airave at least 10 feet away..Like I say, it works fine on the cheapo samsung slider, but not on my 2 EVO's.

Any one else get it to work on an EVO?

thanks
-----------------------------------------------------------

I've had major Airave issues with my Evo 4G for over a year. Dropped calls, phone doesn't ring, etc. I finally figured out that you cannot have any of your DSL cables on or near a surge protector. The surge protector should not be near the phone jack either. I moved the surge protector away from the jack and cables and have had no more problems.
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Old July 11th, 2011, 02:23 AM   #272 (permalink)
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im happy to help! no worries at all.

ok lets make sure we are on the same page.

you have:

a computer

a router (the one above thats in the photo)

a comcastic modem

an airavana.

you do have all of those items yes?

if so,

the modem has one ethernet port. connect that to the belkin routers yellow port (modem).

now you have 4 ethernet ports on the belkin router yes? again im referring to the photo above.

if you have the router above, all you do is plug one ethernet cable from the computers ethernet port to any unused "WIRED" port on the back of the bellkin.

do the same thing with the airvana.

so when you are done you should have 3 ethernet cables attached to the belkin router.

make sense?


By George, I think I've got it! LoL

My problem was I wasn't using the original ethernet (grey) cord that connected my "Comcastic" modem into the PC. The breakdown you did helped a lot. I felt like a dunce after I realized how easy the concept is, but it's all hindsight now. lol

I'm just waiting for the lights to turn solid green. Thanx a mill Mac!
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Old July 11th, 2011, 08:30 AM   #273 (permalink)
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lol... im here for you! im here all day.. ill monitor this thread...
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Old July 11th, 2011, 04:45 PM   #274 (permalink)
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no problem at all! will keep an eye out..
Well the Airvana just arrived......goal is to hook it up in the next couple of days....will let you know how it turns out! Wish me luck!
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Old July 11th, 2011, 07:28 PM   #275 (permalink)
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your a natural... will be here waiting..
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Old July 11th, 2011, 09:03 PM   #276 (permalink)
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your a natural... will be here waiting..
Actually I do have another question for you! It says to turn the power off for the DSL modem and the wireless router before hooking it up. Can I just turn off both by using the power buttons on the back of each unit or do I have to actually unplug both units. I know, kind of dumb question but I want to do it correctly.
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Old July 11th, 2011, 09:31 PM   #277 (permalink)
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using the power buttons puts the units in a standby configuration... so they are "sleep" or hibernating.

for this though, i would go ahead and fully remove power to those units because you are adding another unit that needs internet access. just helps to "zero" everything and put all the components on the same page.

unplug for at least a minute before powering back up.
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Old July 11th, 2011, 09:38 PM   #278 (permalink)
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using the power buttons puts the units in a standby configuration... so they are "sleep" or hibernating.

for this though, i would go ahead and fully remove power to those units because you are adding another unit that needs internet access. just helps to "zero" everything and put all the components on the same page.

unplug for at least a minute before powering back up.
Makes sense! Will do, I am glad I asked! Thank you once again!
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Old July 12th, 2011, 01:50 PM   #279 (permalink)
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MISSION ACCOMPLISHED!!! Set-up was easy, did exactly what you told me to do, it only took 20 minutes for the Airvana to turn solid green and now I have 3G and more bars on my phone. Also, it does make those beeps when I make a phone call! PERFECT! Thank you so much!!!!
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Old July 12th, 2011, 06:25 PM   #280 (permalink)
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that is super super news!!! look at you...
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Old July 12th, 2011, 06:42 PM   #281 (permalink)
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Just received mine and installing as I type ..... wish me luck! lol
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Old July 12th, 2011, 07:01 PM   #282 (permalink)
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I've used an AiRave for years and had no problems.

One day my Linksys router died and I ended up replacing it with a NetGear. I didn't notice immediately if the AiRave worked or not right after, however within a week or I began wondering why my phone wasn't working very well at home. Without thinking about the new router, I messed with the AiRave a bit, rebooted it, etc and decided to just call it dead.

Sprint sent me another one I (new model), only to have the same problem. Now, I decided to look more into it. First, I am not getting a GPS signal for some reason (again it's worked for years). Second, the WAN light is blue, however my router doesn't show that it's actually assigned a DHCP address (and doing a tcpdump on my Mac shows the AiRave continually sending DHCP/BootP request packets).

At present I am blaming the NetGear as it doesn't appear to even be replying to the DHCP request.
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Old July 12th, 2011, 07:12 PM   #283 (permalink)
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I have the airave hooked to my wireless router via the LAN. Is that correct?
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Old July 12th, 2011, 08:33 PM   #284 (permalink)
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that is super super news!!! look at you...
Thank you! I am thrilled. I do have one question. I noticed when I leave my house and then I come back home again and my phone reconnects to the Airvana, I cannot send texts until I shut down and turn on the phone again (it keeps telling me texts cannot be sent. Once I turn the phone off and back on again the texts work again. Do you know what the reason is for this? Is there anything I can do to fix this? Otherwise it works impeccibly!
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Old July 12th, 2011, 08:39 PM   #285 (permalink)
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I have the airave hooked to my wireless router via the LAN. Is that correct?

I turned off my DSL modem and wireless router, connected the ethernet cable from the Airvana to the LAN port in my wireless router, plugged in the GPS attenna into the airvana, turned on my DSL modem and wireless router, plugged the Airvana into a surge protector, the Airvana did its cycle with all the lights flashing and then they all turned solid green (minus the VOIP light) and my phone was ready to go.
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Old July 12th, 2011, 11:13 PM   #286 (permalink)
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hi,

yes put the airave/airvana behind your router using one of the ethernet ports.


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I have the airave hooked to my wireless router via the LAN. Is that correct?
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Old July 12th, 2011, 11:17 PM   #287 (permalink)
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give Sprint Airave tech support a call. issues like that become unique to the user. I dont have any issue with sms messages personally.

Wish i could be of more help there. perhaps its been touched upon in this thread? someone may come by and post if they have noticed this.

but in the mean time and between time, id just holler at Sprint airave support.


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Thank you! I am thrilled. I do have one question. I noticed when I leave my house and then I come back home again and my phone reconnects to the Airvana, I cannot send texts until I shut down and turn on the phone again (it keeps telling me texts cannot be sent. Once I turn the phone off and back on again the texts work again. Do you know what the reason is for this? Is there anything I can do to fix this? Otherwise it works impeccibly!
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Old July 13th, 2011, 02:16 AM   #288 (permalink)
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I've got one for you marctronixx, I have the new Airvana and the thing is great that I get full bars around my house now instead of my normal one bar.

My problem is that I have to have my setup go modem--> Airave--> crApple Airport Express, obviously its crAple and I have to do it this way because it only has a port for the WAN and no outgoing ports. This connection type has not messed with my download speeds but has dropped my upload speeds for 5mbps to 0.7mbps. It also has a built in firewall that blocks all incoming traffic by default. I just recently found out how to access into the Airave's settings from my computer but it got late and I haven't had enough time to try and mess with it. For one I need to get the ports open for incoming traffic because it slows down my torrent client, which I think I will be able to figure out playing around with it a little. But I'm wondering if opening all the ports for incoming traffic will bring back my upload speeds or not. Briefly looking through the settings on the Airave, I did not see an option to shutoff the VOIP completely but I'm hoping there is some sort of solution to be found.

So I would love it if you could give me any hope of a fix for this or will I have to end up ditching the crApple Airport Express and spend more money on buying a wireless router with some outgoing ports?
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Old July 13th, 2011, 07:05 AM   #289 (permalink)
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Full bars here!! This thread delivers!
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Old July 13th, 2011, 08:14 AM   #290 (permalink)
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give Sprint Airave tech support a call. issues like that become unique to the user. I dont have any issue with sms messages personally.

Wish i could be of more help there. perhaps its been touched upon in this thread? someone may come by and post if they have noticed this.

but in the mean time and between time, id just holler at Sprint airave support.
Thanks again! It is rather odd. A little annoying so I will call them to see what could possibly be causing that but that minor inconvenience is nothing compared to not having signal and not being able to enjoy the phone. Now its super fast, battery life so much better and I finally can see what this phone is capable of doing, I am like a kid in a candy store now!
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Old July 13th, 2011, 08:56 AM   #291 (permalink)
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hey!

yes you figured out the issue. the Airvana DEMANDS QoS so it hogs more bandwidth to it than anything else downstream. i doubt opening up additional ports will do anything positive in your scenario.

if you could buy yourself a cheap switch that goes betwixt the modem and apple thingy that will solve your problems...

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I've got one for you marctronixx...
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Old July 13th, 2011, 08:58 AM   #292 (permalink)
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please keep us updated on your report as others who may stop by may have the same issue..

and your candy store comment made me think of the carmax ad..

YouTube - ‪CarMax - Kid In A Candy Store‬‏


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Thanks again!...I am like a kid in a candy store now!
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Old July 13th, 2011, 10:58 AM   #293 (permalink)
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Marctronixx,

After looking around some more in the airave settings I found the upload speed problem and it is directly related to the QoS. I have the ability to turn it on or off and set the uplink bandwith limit. It was set to .768 by default I would guess that way it would work for most peoples connections. So now my question is, do I shut off the QoS or just increase the limit? And if I should have it on and increase the limit, what value should I use? I typically get 4-5 mbps upload speeds.
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Old July 13th, 2011, 01:30 PM   #294 (permalink)
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Good find! I've not looked in there.

I would simply turn off QoS. The its not needed for cellular voice calls.
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Old July 13th, 2011, 03:21 PM   #295 (permalink)
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please keep us updated on your report as others who may stop by may have the same issue..

and your candy store comment made me think of the carmax ad..

YouTube - ‪CarMax - Kid In A Candy Store‬‏
That was a funny commercial!

Called the Airvana/Sprint tech people and the woman I spoke with sent an update to my phone and Airvana, I rebooted the phone and then waited for the Airvana to reset itself. Then I went out for awhile, came home, sent a text and it worked! So, it seems that took care of the issue. They said once in awhile they get this kind of issue. The woman said she is going to call me tonight to follow up with me and see if the update worked. If she does, that would be great customer service as well! I will let you know if she does.
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Old July 13th, 2011, 05:42 PM   #296 (permalink)
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great! figured this would be a case by case issue.

they will call back.. i had to swap my evo 3d out and it needed a reps intervention.. she called back the next day as stated and even sent an email to follow up. Sprints CS has been steadily on the positive of late..
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Old July 13th, 2011, 07:11 PM   #297 (permalink)
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great! figured this would be a case by case issue.

they will call back.. i had to swap my evo 3d out and it needed a reps intervention.. she called back the next day as stated and even sent an email to follow up. Sprints CS has been steadily on the positive of late..
Yes, I agree that their CS has been wonderful lately, I remember dreading calling them because I could not get anyone on the phone that I could remotely understand and they always seemed confused. I still did not hear from her yet but she said she works till 9:30pm. We will see!
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Old July 13th, 2011, 08:33 PM   #298 (permalink)
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CS did not call me...well, at least my problem has been solved!
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Old July 13th, 2011, 09:34 PM   #299 (permalink)
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thats unfortunate, however im pleased to hear all is well thus far.. follow up after a few days and let all know how its working for you.
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Old July 14th, 2011, 07:47 AM   #300 (permalink)
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thats unfortunate, however im pleased to hear all is well thus far.. follow up after a few days and let all know how its working for you.
I definitely will! So far, so good. Have a great signal in my house, I have the choice of using the 3G or even the Wifi (do you know which one uses less battery?), and either way the phone is blazing fast!

The one recommendation I will make is when you set up the Airvana, to definitely use the GPS attenna. They tell you to put it on only if you need it, but my philosophy on that is that if you need the Airvana in your house because of no signal to begin with, this could only help it even more and give you an even better signal! I live in the mountains in a heavily wooded area and it was a no-brainer for me to hook up the attenna without me even trying it without it first.
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