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Old July 14th, 2011, 08:35 AM   #301 (permalink)
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the GPS is a MUST!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I cant believe they told you its a "option"...

the GPS is used to tell the local terrestrial network where the handset is. since the local towers cant "see" the handset due to the airvana, the GPS sends coordinates to the network so your calls get routed and so you are able to be handed off from/to your femtocel to the local network and vice versa.

good job on using your GUT!

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Old July 14th, 2011, 09:11 AM   #302 (permalink)
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Originally Posted by marctronixx View Post
the GPS is a MUST!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I cant believe they told you its a "option"...

the GPS is used to tell the local terrestrial network where the handset is. since the local towers cant "see" the handset due to the airvana, the GPS sends coordinates to the network so your calls get routed and so you are able to be handed off from/to your femtocel to the local network and vice versa.

good job on using your GUT!
Yup! It is listed as "optional" even in the instruction booklet! Makes no sense to me! I guess they feel their Airvana is enough and if not, then put on the GPS attenna. Yup, used my gut because that made no sense to me whatsoever! So definitely put the GPS attenna on before you turn everything back on and you are good to go!

Side question.....which pulls more battery use? Using the Wifi option on your phone in your home, or keeping it on the 3G?
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Old July 14th, 2011, 03:08 PM   #303 (permalink)
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since you have excellent 3G, your handsets radio will use less power than if you were in a fringe area.

wifi also behaves the same way.

really ,, at your home with excellent coverage on both ends.. its a wash.. if you were in a fringe 3G area, id use wifi.. Wifi would use less energy than 3G overall. im no cellular expert though, however i think 3G uses more energy than wifi. soooo... stick with wifi...

clear as mud? ;0)
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Old July 14th, 2011, 04:59 PM   #304 (permalink)
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LOL...yeah, pretty muddy!
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Old July 15th, 2011, 12:42 PM   #305 (permalink)
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I'm having the texting issue with our phones on the Airvana...I will call CS tonight to see if there is something they need to push to the phones or the device. I had to unplug the Airvana because my kids are home alone since it is summer and every time my daughter would text me I would get the same text 8-10 times...

We will see how it goes...
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Old July 18th, 2011, 09:35 PM   #306 (permalink)
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Default Sprint Airave Text Bomb

A few months ago I received the Airave free from Sprint with the monthly fee waved as well. It has certainly cured the coverage issues in my home. My wife and I both have the Evo and are having issues of sending and receiving the same text multiple times. My phone is rooted while hers is stock and it seems she has the problem much more than I do. She does also text a lot more than I do.

Anyone know of a solution?
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Old July 19th, 2011, 09:48 AM   #307 (permalink)
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Just another update...so far, so good! My phone is having fabulous signal, no more texting issues since they put an update through to my phone and to the Airvana. I just ordered another phone for my daughter's birthday present to add to my plan so once that is set-up will see if that works flawlessly with the Airvana as well. Will update once that takes place!
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Old July 21st, 2011, 09:19 AM   #308 (permalink)
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Got my Airave hooked up last night. Very easy but...I noticed that my internet (Time Warner Cable Turbo) is much slower now. Has anyone else had this issue?

With that said, my reception is great now at home.
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Old July 21st, 2011, 01:24 PM   #309 (permalink)
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hi,

please read through this thread.

to get you on the same page, you should put your airvana BEHIND your router, not in front of it.
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Old July 22nd, 2011, 07:37 AM   #310 (permalink)
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Update: my daughter's new phone recognized the Airvana right away and has a great signal just like my phone! It has been a pleasure using my phone in my home now. Downloading from the market takes literally about 10 seconds if that much from start to finish! Calls never drop either! The Optimus S can easily last a whole day now (with moderate usage) without a charge until bedtime. Just rememeber to connect the Airvana directly to your wireless modem (not directly to your DSL or cable modem if possible).

This thread has been a life-saver for me. I recommend to read through the whole thread (especially the last few pages) where Marctronix shares his wonderful knowledge on how to set it up!
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Old July 22nd, 2011, 08:44 AM   #311 (permalink)
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Moved my Airave behind and farther away from my router and that seems to have helped increase my internet speed some.

Airave is connected directly to the router.
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Old July 24th, 2011, 05:01 PM   #312 (permalink)
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This Thread is VERY helpfull expecially in installing the AIRVANA AIRAVE. Putting it on the router vice the Modem is absolutly the way to go. I'm good to go.

Marctronixx, This thread has gotten quite long, with lots of discussion about pro/con and how to get sprint to provide the AIRAVE. Installation/setup is getting hidden. Any chance a summary installation/setup description could be posted as a sticky? or maybe split the thread, might make it easier.
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Old July 24th, 2011, 06:46 PM   #313 (permalink)
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hi, great idea.

ill put it on the short list, however if someone wants to step up and make a simple easy to follow write up i will post it to the first post in this thread.

See post #1. Added some quick setup steps. Sprint Airave (Post #1 has a quick "FAQ" for help)

thanks to ginglish for the information.
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Old August 4th, 2011, 04:11 PM   #314 (permalink)
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I recently had to disconnect my AirRave for good. It was not delivering Text Messages to all my Friends & Family. When it would actually send them it would repeatedly sent the same message 6 to 8 times over.

Anyone else experiencing this issue? Anyway to fix it?

Called AirRaveSupport and they gave me the typical "Reset & unplug it & plug it back in." routine. *sigh*
Like I hadn't already tried that...
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Old August 4th, 2011, 11:57 PM   #315 (permalink)
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im using google voice for my sms and never have any issues. one recent poster above had similar issues as you and they were able to get airvana support to rectify their problem.
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Old August 5th, 2011, 01:49 AM   #316 (permalink)
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Originally Posted by ArmageddonX View Post
I recently had to disconnect my AirRave for good. It was not delivering Text Messages to all my Friends & Family. When it would actually send them it would repeatedly sent the same message 6 to 8 times over.

Anyone else experiencing this issue? Anyway to fix it?

Called AirRaveSupport and they gave me the typical "Reset & unplug it & plug it back in." routine. *sigh*
Like I hadn't already tried that...
where are you in PHX? I've been using Sprint in Phx for the last 10 years and have never had any coverage problems. Just surprised to hear that you need/use an Airave.
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Old August 5th, 2011, 08:17 AM   #317 (permalink)
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im using google voice for my sms and never have any issues. one recent poster above had similar issues as you and they were able to get airvana support to rectify their problem.
That might have been me!? When I had problems with my text messages, I called Airvana support and they shot an update to the Airvana and to my phone and I have not had any problems since with text messages. I found though it is a good idea when you are having issues with the phone to always check the Airvana. Yesterday, I was having trouble connecting with the Market and I noticed the mobile light on the unit was flashing. I rebooted it and all has been fine ever since. Also, there were storms in my area so I think it may have temporarily lost its GPS signal/location. Like any other device, it may poop out from time to time!
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Old August 5th, 2011, 11:09 AM   #318 (permalink)
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where are you in PHX? I've been using Sprint in Phx for the last 10 years and have never had any coverage problems. Just surprised to hear that you need/use an Airave.
Same here. Been with Sprint 10 years and never had one issue except for the lack of WiMax. I moved last year to the Sun City area and it's been horrible ever since. Sprint says where I live, is a 'dead zone' and there isn't much they can to do improve the signal. The Airave helps with phone calls, but it's been butchering my Text Messages. I tried calling them and they had no solutions other than reset and restart and that didn't help.
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Old August 5th, 2011, 01:19 PM   #319 (permalink)
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Same here. Been with Sprint 10 years and never had one issue except for the lack of WiMax. I moved last year to the Sun City area and it's been horrible ever since. Sprint says where I live, is a 'dead zone' and there isn't much they can to do improve the signal. The Airave helps with phone calls, but it's been butchering my Text Messages. I tried calling them and they had no solutions other than reset and restart and that didn't help.
I would call them back and tell them that you know someone else who had issues with text messaging and they sent an update to my phone and to my airvana and that took care of the issues. Just tell them that none of your texts go through when you are in the vicinity of the Airvana. That is what I did and they sent these updates and it has been fine ever since. They did not tell me to reset and restart the Airvana. I guess it depends who you speak to there.
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Old August 11th, 2011, 06:17 PM   #320 (permalink)
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Hey guys...I finally got Sprint to send me the Airave though it will take up to 4 weeks to get here. My concern is that I live in a loft with 15 ft. ceilings and the building is all brick (probably why I can't get service in there). My "office" with my modem and router in it is a good 30 to 40 feet (I can verify when I get home later) away from where my windows are and I can't possibly see how I can get an unobstructed view of the sky for the GPS antenna. I am not sure what to do.
Anyone else have this problem or know of a fix?
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Old August 12th, 2011, 02:34 AM   #321 (permalink)
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there is a long cable on the GPS antenna. you should have some options there.

you can put the sprint unit nearest a window with the best view and if needed get a longer CAT 5e cable to connect it to your router. the sprint unit should be some distance from the router equipment anyway...
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Old August 12th, 2011, 07:57 AM   #322 (permalink)
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thanks for the reply. Do you think the Airave would work if I got another dd-wrt router and used it in bridge mode? That way I could put the Airave really close to a window. Just not sure how the Airave would work on that side of a Wireless N Router.
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Old August 12th, 2011, 09:33 AM   #323 (permalink)
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Quote:
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there is a long cable on the GPS antenna. you should have some options there.

you can put the sprint unit nearest a window with the best view and if needed get a longer CAT 5e cable to connect it to your router. the sprint unit should be some distance from the router equipment anyway...
That is exactly how I did it, I used a longer ethernet cable and the Airvana is closer to the window. The GPS antenna is very long which is convenient. My room is also very long and the window is a good distance from my router.
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Old August 12th, 2011, 10:46 AM   #324 (permalink)
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personally i would advise against that and directly connect the airvana using a wired Cat5 (ethernet) cable to the main router. frys electronics has Cat5e cables in large lengths for super cheap.


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thanks for the reply. Do you think the Airave would work if I got another dd-wrt router and used it in bridge mode? That way I could put the Airave really close to a window. Just not sure how the Airave would work on that side of a Wireless N Router.
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Old August 26th, 2011, 09:42 AM   #325 (permalink)
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Anyone else's Airave preventing them from sending messages out? Called Sprint and they said they don't know what the issue is. It has been more than two weeks now.
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Old August 26th, 2011, 10:30 AM   #326 (permalink)
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call again and get another tech in the airave support. someone earlier had an issue and had it resolved from airvana support.
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Old August 26th, 2011, 01:13 PM   #327 (permalink)
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call again and get another tech in the airave support. someone earlier had an issue and had it resolved from airvana support.
I've talked with several and they said that it might be an issue they need to address with the manufacturer of the Airave. My wife and I have just left it off so that we can at least send out text messages. Our reception in much poorer now though. It is a free service so I'm not going to complain to Sprint too much.
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Old August 26th, 2011, 04:32 PM   #328 (permalink)
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as i have mentioned many times in this thread.

i have had both units and have had probably 4 different handsets over the years i have been using these and not once have i had an issue.

if others have posted they were able to solve the issue via a sprint tech then clearly there is something that can be done. i know some people have had issues however i feel this is a small minority.
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Old August 30th, 2011, 06:53 PM   #329 (permalink)
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Anyone else's Airave preventing them from sending messages out? Called Sprint and they said they don't know what the issue is. It has been more than two weeks now.
Yes, I posted this same issue in earlier posts. I called the customer service number for the Airvana team that is in the Airvana instruction manual (not the normal Sprint customer service number). The rep actually sent an update from their facility right to my phone and the Airvana itself. They gave me instructions to reboot my cell phone once I got the update and I did not have the text message issue after they did that. I would request that they send you the update via your phone and Airvana...do not let them tell you otherwise because this is the proper fix for your problem.
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Old September 6th, 2011, 02:50 AM   #330 (permalink)
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Great thread.

So after some headaches I finally got my Airave working Modem -> Router -> Airave.

In this configuration should the cable from the router go to the Airave WAN or LAN port? When I go to a LAN port the mobile light constantly flashes, but I am able to login to the admin pages. When I go into the WAN port my mobile light locks up but then I can't login to the admin pages.

What is the correct configuration? And is there any way to get the Airave working behind the router and still be able to access the admin pages?
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Old September 6th, 2011, 06:22 AM   #331 (permalink)
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connect the airvana to a LAN port on the router. there is a picture a page or so back showing a netgear router.

connect the cat5 cable from the routers LAN port to the WAN on the Airvana.
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Old September 19th, 2011, 03:45 PM   #332 (permalink)
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Default Easy airave question

I have a brand new airave in my hands and am debating connection resources. Very simple needs; have hi-speed internet and need to boost voice and data service on my phone. I was simply going to buy a new modem as the current modem has only one port; however, after reading all the threads and talking to my internet service I'm debating - new modem or add a router?

Advice is appreciated, thank you!
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Old September 19th, 2011, 03:50 PM   #333 (permalink)
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add a router; you will always need/use more ports..
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Old September 19th, 2011, 05:31 PM   #334 (permalink)
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are you on cable? comcastic? no?

are you in a DOCSIS 3.x service area?

if you are not yet in a DOCSIS 3.x service area you may or may not need a new router. this depends on the plant (isp) you are on.

the recommended hardware:

modem
router (a MUST!!!!)
airave.

so, just depends on your setup and broadband pipe.
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Old September 23rd, 2011, 09:03 AM   #335 (permalink)
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I am experiencing an echo on voice calls made through phones connected to my Airvana. Happens on two different phones from two different mfg. connection: modem, router, airvana. Cable service Comcast. Any ideas to correct?
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Old September 23rd, 2011, 11:07 AM   #336 (permalink)
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so the echo goes away when you disconnect the airvana?
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Old September 23rd, 2011, 12:51 PM   #337 (permalink)
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Yes it does
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Old October 3rd, 2011, 03:12 PM   #338 (permalink)
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Default Just Gotta new Air Wave...For Free...

One bar or no bars in my apartment...Lotta dropped calls...Wish I had the Photon Back...Explained the situation to Sprint...Notta problem...Free Air Wave @$129 value and free service at $4 a month I'll take it...to have decent call service again...Should be able to use 3G for Internet again...But I'd rather do Wi Fi ...It smokes...Just thought I'd let people know (Who might have this Problem)...Sprints Customer Service has been great to me...Now at ten years ...Just bring me the Nexus Prime and LTE 4G...and I'll be one Happy Camper....
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Old October 3rd, 2011, 04:02 PM   #339 (permalink)
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i love mine i also have one free no monthly fee because of dropped calls too i love it no more dropped calls for me
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Old October 3rd, 2011, 04:18 PM   #340 (permalink)
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i love mine i also have one free no monthly fee because of dropped calls too i love it no more dropped calls for me
Thats great...can't wait to get it and use it...It was embarrasing all the time to explain the dropped calls to everyone...
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Old October 12th, 2011, 08:28 AM   #341 (permalink)
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Why are people recommending putting the Airave behind the router (i.e., connecting the router to the cable modem)? I would assume the reason Sprint suggests connecting the Airave directly to the cable modem is so that the Airave can prioritize phone calls. I imagine most of us would want limited bandwidth to be allocated first to phone calls, then to data.

By putting the Airave behind the router, you don't get that prioritization unless you change the router settings.

Am I missing something?
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Old October 12th, 2011, 08:29 AM   #342 (permalink)
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I noticed that I can use the Sprint site to restrict who can get on my Airave. I thought Sprint was discontinuing that due to the issue that any Sprint customers near your Airave will get blocked from making calls at all?

Or did they change how the phones work and now they will go to a tower even if a blocked Airave signal is stronger?
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Old October 12th, 2011, 10:43 AM   #343 (permalink)
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wrench,

the latest airvana has VoIP built in. Sprint does not currently offer VoIP.

IF you put the Airvana IN FRONT of the router, the Airvana has the potential to hog up a lot of bandwidth for nothing. this bandwidth is not used for mobile phone calls!

this is the reason why the airvana is put BEHIND the router.

the QoS (prioritizing) feature is ONLY for VoIP and NOT mobile phone use.

the restriction feature on spritns site is not working. do not even waste your time with it.
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Old October 13th, 2011, 07:39 PM   #344 (permalink)
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wrench,

the latest airvana has VoIP built in. Sprint does not currently offer VoIP.

IF you put the Airvana IN FRONT of the router, the Airvana has the potential to hog up a lot of bandwidth for nothing. this bandwidth is not used for mobile phone calls!

this is the reason why the airvana is put BEHIND the router.

the QoS (prioritizing) feature is ONLY for VoIP and NOT mobile phone use.
So you're saying that cellphone voice could be crowded out by data downloads on your computer with equal likelihood whether the Airvana is in front of or behind the router?
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Old October 13th, 2011, 09:20 PM   #345 (permalink)
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So you're saying that cellphone voice could be crowded out by data downloads on your computer with equal likelihood whether the Airvana is in front of or behind the router?
I've had one of these guys AFTER the router, for over a year now, and I have NEVER had a call drop off, no mater what I was downloading on my computer, whether it be a file, a torrent, or anything else, so , I doubt you have to worry about that ever happening...
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Old October 13th, 2011, 10:16 PM   #346 (permalink)
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voice calls from a mobile phone uses so little bandwidth its barely a blip on your data usage with your ISP.

ive used both generations of this model. i had the samsung unit when it was initially launched a couple years ago and then i picked this latest one up over a year ago when it launched. never had any issues with drop calls, sms messages getting delayed, GPS issues,, nothing.. so i can assure you putting the femtocell behind the router is a safe setup and the most recommended. the QoS in the box does NOTHING for the mobile calls..

you are free, however, to locate the femtocell however you want it. if you want sprint to control your QoS then let the airvana be the first in line after the modem. choice is yours.
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Old October 13th, 2011, 11:31 PM   #347 (permalink)
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Thanks, I'll try switching them around.
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Old October 30th, 2011, 06:59 PM   #348 (permalink)
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Had the original Samsung Airave for Palm Pre. No problems. Decided to upgrade to Airvana in May of this year and did not have any problems until about two weeks ago. Now I cannot text out, get a few texts in and in multiples. I called Sprint they thought it was my launch day Nexus S. Replaced phone with a refurb, still having problems. Now they are sending me a new Airvana in hopes that the problem lies there. From what I have read the Airvana is the problem and there is no fix in site. I have started sending text messages through Google mail and it is working out pretty well. The phone acts normally when I am away from homes, texts sent, received perfectly. I hope they find a fix for this soon.
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Old October 30th, 2011, 09:52 PM   #349 (permalink)
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it could be anything not just the femtocell. your ISP could be at fault as well as the GPS in the handset and/or just incorrect info on sprints end.

ive never had any issues with either femtocell. I do hope your problem is resolved.
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Old November 5th, 2011, 12:02 PM   #350 (permalink)
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One thing people haven't mentioned about the Airvana is that it's visually inspiring. I've always wanted a miniature air conditioner and now, with the Airvana antenna trailing the window, I can fulfill my dream of pretending the AC has given birth.

Here's the thing: The window in my living room offers stunningly putrid reception. The window that does yield a few stingy bars is in a distant spare bedroom. Unfortunately, my music setup and computer have to remain where they are (in the aforeheaded living room).

Is there an antenna available that would work with the Airvana and extends 60-80 feet? If not, is there an extension for the existing antenna that would, as you young people say, work?
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