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View Poll Results: Are you upset that Sprint took our annual upgrade away
I am not upset that Sprint removed an advertised plan benefit. 24 18.05%
I am upset, Sprint took away a benefit that was advertised when I joined. 109 81.95%
Voters: 133. You may not vote on this poll

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Old February 23rd, 2011, 06:02 PM   #1 (permalink)
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Default Are you upset about the Sprint Premier changes?

Like a lot of EVO Owners I joined Sprint in June/2010. One of the reasons I joined was the Annual Sprint Premier Upgrade. That was I could get the new hot phone every year, and sell my old one to recover most of the cost.

With the recent Sprint Premier changes, many of us will not qualify for the annual upgrade. Sprint will not allow us to use the advertised upgrade even one time.

Am I the only one upset about this?

*Please, only vote if you no longer qualify for the annual upgrade.

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Old February 23rd, 2011, 06:47 PM   #2 (permalink)
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Not upset per se, but certainly it's one less reason for me to remain specifically loyal to Sprint, and more likely to be willing to switch to Verizon if the right phone comes along. Not sure how much money they'll be saving through this, but it's a perk that would have made me much more likely to remain a Sprint customer than I am now.
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Old February 23rd, 2011, 06:53 PM   #3 (permalink)
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Quote:
Originally Posted by tqlla View Post
*Please, only vote if you no longer qualify for the annual upgrade.
Between this and the only two options you created, it's pretty much biased so far that this is nothing more than a whiny bitching thread in the making!
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Old February 23rd, 2011, 07:27 PM   #4 (permalink)
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Quote:
Originally Posted by ScorpDX View Post
Between this and the only two options you created, it's pretty much biased so far that this is nothing more than a whiny bitching thread in the making!

I agree...

I'm not happy about losing my yearly upgrade but I've been with sprint a lot longer than the premiere program has been around so it wasn't advertised when I joined. With the lack of a correct option in the pole I had to vote that I was happy about it and they could change my plan when ever they wanted to.

Like anyone is going to vote like that and actually mean it.

Way to make a poll worthless.
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Old February 23rd, 2011, 08:35 PM   #5 (permalink)
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link?

If they changed terms, you can leave Sprint without cancellation fees...correct?
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Old February 23rd, 2011, 09:20 PM   #6 (permalink)
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delete
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Old February 23rd, 2011, 10:06 PM   #7 (permalink)
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I would bet that the Evo was part of their decision to change premier.
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Old February 23rd, 2011, 10:32 PM   #8 (permalink)
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Well I for one agree with this pole. I was a long time ATT customer who switched to Sprint for the cost of their plans, and the upgrade factor. I swallowed the extra $10 per month for 4g, even though it's not available in my area, because I still come out ahead than I was with ATT, and the upgrade was a big driver too. Now, as with the original poster, I am not able to take advantage of this service not even once. To me it's the old bait and switch routine... Shame on you Sprint!
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Old February 24th, 2011, 04:53 AM   #9 (permalink)
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I have been with Nextel/Sprint for more than 10 years, the premier gold was not here at the start, it was a perk given to me. It was never a contractual item in my mind, it was never the reason I came, it will not be the reason I leave (when I do). It is and was a gift from S/N. If you don't like the game pay the ETF and get out. If you like the service Stay.
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Old February 24th, 2011, 05:06 AM   #10 (permalink)
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yes but as mentioned above it was not there when I started with Sprint and besides: my same plan with either Verizon or AT&T would cost a lot, lot more. Additionally it reflects Sprint is doing better financially and that is good - I did not want to see them go out of business.
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Old February 24th, 2011, 07:17 AM   #11 (permalink)
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the annual upgrade going away doesnt bother me now that i have the fabulous EVO. i've been with Sprint for 9 years and since it wasnt an option then it doesnt affect me now. Sprint, by far, still has the best plans out there and that is enough to keep me a loyal customer

also, next year i will automatically move up to the Gold tier so i get all the normal benefits back. i'm sure i'll have the EVO til then
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Old February 24th, 2011, 07:33 AM   #12 (permalink)
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Is there a listing of what the actual discounts will be and timeframes for eligability? I've read some conflicting information on this and haven't really kept up with it.
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Old February 24th, 2011, 09:22 AM   #13 (permalink)
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Quote:
Originally Posted by UCChemE05 View Post
Is there a listing of what the actual discounts will be and timeframes for eligability? I've read some conflicting information on this and haven't really kept up with it.
Check out this link

Sprint Premier Gold and Silver | FAQ

Shows all the details as well as some Q/A about the program
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Old February 24th, 2011, 10:35 AM   #14 (permalink)
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Quote:
Originally Posted by Selvune View Post
Check out this link

Sprint Premier Gold and Silver | FAQ

Shows all the details as well as some Q/A about the program
Quote:
# We made sure that S|P Silver retained the benefits that were popular with most of our customers.
# The number one ranked benefit by customers is the 6-month plan check up where we proactively analyze your usage and let you know the results.
Horse dookie. This was the number one ranked benefit by customers in the previous S|P plan???
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Old February 24th, 2011, 10:36 AM   #15 (permalink)
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Quote:
Originally Posted by UCChemE05 View Post
Is there a listing of what the actual discounts will be and timeframes for eligability? I've read some conflicting information on this and haven't really kept up with it.
Unless you qualify for the Sprint Premier Gold(10 year customer or $90 base ind plan or $170 base family plan). ON april 1st, your upgrade date will be pushed 22 months from your last phone purchase/upgrade

Example. If your annual upgrade is March 2011, if you dont upgrade by April 1, your upgrade is pushed to 22 months.... Jan 2012.
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Old February 24th, 2011, 10:43 AM   #16 (permalink)
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Quote:
Originally Posted by ScorpDX View Post
Between this and the only two options you created, it's pretty much biased so far that this is nothing more than a whiny bitching thread in the making!
If you didnt lose your annual upgrade, then why would the poll apply to you?

Why would I make more than 2 options? You are either
a) upset that Sprint took the advertised upgrade from you.
b) NOT upset that Sprint took the advertised benefit from you.

If they didnt take the perk from you.... the poll doesnt apply
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Old February 24th, 2011, 10:52 AM   #17 (permalink)
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Quote:
Originally Posted by Drew5150 View Post
I would bet that the Evo was part of their decision to change premier.
I agree definately agree with that. The fact that they wont even let us use it even once... really upsets me. I have been calling their retentions.
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Old February 24th, 2011, 11:13 AM   #18 (permalink)
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This was a perk, it was never part of a contract with Sprint, and you originally had to have an unlimited plan to get the early renewal. At some point they added the lower plans and I am guessing it was not a profitable decision so they went back to what it originally was. This was a bad customer service decision on Sprints part, but you can bet it is going to have a positive effect on their bottom line or it would not have been done. They seem to be doing everything they can to prevent capping data usage and the changes have to come from somewhere else.

No, this will not qualify you for early termination since it was a perk. If you really don't like the decision you are free to leave once your term is up or pay your etf, but where are you going to find a plan that offers what you get for the price you get?
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Old February 24th, 2011, 11:45 AM   #19 (permalink)
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I qualify for S|P because I'm been with Sprint for over 10 years. I don't see a problem with them changing their policy. Here's why:

Before the launch of the Evo, Sprint wasn't doing so well. The Evo was a huge break for them. For the first time, they gained customers. And now they continue to do so. What that means is that more and more customers are using a LOT of data. To keep up with the demand (and they have), they have to improve their infrastructure. That costs money.

You want good service? Expect to pay more for it. There's no getting around this. I'm personally sick of people claiming the $10 fee is for 4G. It's a tax on phones that have the capability of using a shitload of data. That's why that fee is now applying to all smartphones. It was never tied to 4G and Sprint never claimed that it was.

Actually I'm happy with Sprint's decision regarding the new S|P policies. The people that truly deserve perks are the long-time customers. We're the ones that historically have been ineligible for awesome deals targeting new customers.

In summary: quit your bitching. If you're unhappy, move to another carrier, where you'll find something else to bitch about.
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Old February 24th, 2011, 11:59 AM   #20 (permalink)
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Quote:
Originally Posted by tqlla View Post
If you didnt lose your annual upgrade, then why would the poll apply to you?

Why would I make more than 2 options? You are either
a) upset that Sprint took the advertised upgrade from you.
b) NOT upset that Sprint took the advertised benefit from you.

If they didnt take the perk from you.... the poll doesnt apply
You very much pigeon holed people into selecting an answer that is just supporting your opinion.

By using the statement "They can change my plan whenever they want" you made that option semi not valid. Had you used the 2 options in your above quote, it would have been fine. You have to stick to simple options if you wish to make a good poll.

It's like one of my favorite Mitch Hedberg jokes about a misleading Job application question...

Have you ever tried water, or PCP? Y/N
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Old February 24th, 2011, 12:00 PM   #21 (permalink)
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Quote:
Originally Posted by novox77 View Post
Before the launch of the Evo, Sprint wasn't doing so well. The Evo was a huge break for them. For the first time, they gained customers. And now they continue to do so.
Sprint lost around 5 million post paid customers from 2005-2010
In 2010, SPRINT gained 58 thousand post paid customers. "Great success! lets change all our plans and remove the perks that attracted new customers here. "

Quote:
Originally Posted by novox77 View Post
In summary: quit your bitching. If you're unhappy, move to another carrier, where you'll find something else to bitch about.
If thats Sprints attitude, I doubt they will continue to gain customers.
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Old February 24th, 2011, 12:01 PM   #22 (permalink)
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I think I've been with Sprint 8-9 years but my family plan exceeds $200.00 per month. Does this put me in the premier with Sprint based on my monthly bill exceeding $200.00 per month? Only reason I ask is I just got a new Evo two weeks ago (I was due for an upgrade) and my next eligibilty is 12/11/12 so it says?
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Old February 24th, 2011, 12:04 PM   #23 (permalink)
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Novox, originally it was tied to 4G and it only applied to the Evo since it was the first 4g phone, later it applied to the other 4G phones that came out. I no longer have the piece of paper, but it was put in print by Sprint. It was only later that it was changed to a "smartphone data surcharge".
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Old February 24th, 2011, 12:06 PM   #24 (permalink)
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Quote:
Originally Posted by flyfish1 View Post
I think I've been with Sprint 8-9 years but my family plan exceeds $200.00 per month. Does this put me in the premier with Sprint based on my monthly bill exceeding $200.00 per month? Only reason I ask is I just got a new Evo two weeks ago (I was due for an upgrade) and my next eligibilty is 12/11/12 so it says?
I believe the SP program upgrades you to the Gold package if you are on the base plan that is $169.99 per month with 3000 minutes, not the 129.99 per month plan with 1500 minutes, which is likely what you are on.

Also on an individual base plan of 89.99 with the 900 minutes, but not the 69.99 with 450.
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Old February 24th, 2011, 12:11 PM   #25 (permalink)
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Quote:
Originally Posted by tqlla View Post
You are either
a) upset that Sprint took the advertised upgrade from you.
b) NOT upset that Sprint took the advertised benefit from you.
Quote:
Originally Posted by bizarrogreg View Post
You very much pigeon holed people into selecting an answer that is just supporting your opinion.

By using the statement "They can change my plan whenever they want" you made that option semi not valid. Had you used the 2 options in your above quote, it would have been fine. You have to stick to simple options if you wish to make a good poll.
So you are saying..... I should change the first option to
a) I am not upset, Sprint can change my advertised plan benefits.

Either way, you are giving Sprint a pass for negatively changing your plan, halfway through your contract. If you roll over for this, more changes will come. Remember when the Premium Data fee was just for 4G Phones.... that went over so well, Sprint passed it on to all smartphones.
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Old February 24th, 2011, 12:15 PM   #26 (permalink)
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Quote:
Originally Posted by tqlla View Post
So you are saying..... I should have an option for

"I am not upset that Sprint took away this advertised plan benefit... but If Sprint changes other things, then I might get upset"
No, he is saying you should have used the two examples in the quote of your post.

You seem stuck on turning this into a Sprint bash instead of an actual poll and discussion on the change.
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Old February 24th, 2011, 12:17 PM   #27 (permalink)
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Quote:
Originally Posted by novox77 View Post
I qualify for S|P because I'm been with Sprint for over 10 years. I don't see a problem with them changing their policy.
...
In summary: quit your bitching. If you're unhappy, move to another carrier, where you'll find something else to bitch about.
Of course you don't mind. You've absorbed abuse for so long that Windows 98 was still new the last time you switched carriers.
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Old February 24th, 2011, 12:27 PM   #28 (permalink)
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Quote:
Originally Posted by SamuraiBigEd View Post
No, he is saying you should have used the two examples in the quote of your post.

You seem stuck on turning this into a Sprint bash instead of an actual poll and discussion on the change.
I will try to contact a mod to change the wording in option A

FROM
I am not upset. Sprint can change my plan whenever they feel like it.
TO
I am not upset that Sprint removed an advertised plan benefit.

Does that sound fair?
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Old February 24th, 2011, 12:47 PM   #29 (permalink)
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Option A changed as requested.
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Old February 24th, 2011, 12:48 PM   #30 (permalink)
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Awesome, thanks!
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Old February 24th, 2011, 12:59 PM   #31 (permalink)
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Quote:
Originally Posted by tqlla View Post
Sprint lost around 5 million post paid customers from 2005-2010
In 2010, SPRINT gained 58 thousand post paid customers. "Great success! lets change all our plans and remove the perks that attracted new customers here. "



If thats Sprints attitude, I doubt they will continue to gain customers.
Quote:
Originally Posted by tqlla View Post
So you are saying..... I should change the first option to
a) I am not upset, Sprint can change my advertised plan benefits.

Either way, you are giving Sprint a pass for negatively changing your plan, halfway through your contract. If you roll over for this, more changes will come. Remember when the Premium Data fee was just for 4G Phones.... that went over so well, Sprint passed it on to all smartphones.

you seem very confused. sprint is not the only phone company changing their plans. hello phone companies always change their plans. how does this surprize you?

as for the PERK, its not part of your contract and never was. it was a perk given to people on sprint, sprint can change perks how ever they want when they. they do not even need to give you any perks. really if the only reason you came to sprint is because of a perk or was its deciding factor then YOU made a bad decision.

does it suck a little to lose a perk sure, but no big deal.

I came to sprint 2 1/2 years ago. sure I thought the yearly upgrade was really nice. but had absolutely nothing to do with me coming over. I tested out all 3 major carriers and found sprint offers the best coverage for where I live and work. they also offer the most for my money. even with the changes.

and the 10$ add on being expanded to all smart phones, you really should have seen this coming with all the apps out there using so much data.
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Old February 24th, 2011, 01:08 PM   #32 (permalink)
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Quote:
Originally Posted by tqlla View Post
Sprint lost around 5 million post paid customers from 2005-2010
In 2010, SPRINT gained 58 thousand post paid customers. "Great success! lets change all our plans and remove the perks that attracted new customers here. "

If thats Sprints attitude, I doubt they will continue to gain customers.
Actually I do consider that a great success. And it's not because of the S|P perk. It's because the Evo was so damn awesome.

All Sprint did was raise the cost of membership of its Premiere plan because its costs are rising as a result of gaining customers and those customers using a lot more data. That's a fair move to me.

And no, that's not Sprint's attitude; it's mine. People can find all sorts of reasons to complain. The grass is always greener on the other side until they join the other side. Historically, S|P was limited to long-time Sprint customers. Now they offer a way to pay into that club. They can set and change that price as they see fit.
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Old February 24th, 2011, 01:12 PM   #33 (permalink)
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and the 10$ add on being expanded to all smart phones, you really should have seen this coming with all the apps out there using so much data.
You know what uses even more data than 3G smartphones..... 4G Phones. Can you can see what charge is coming next?
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Old February 24th, 2011, 01:15 PM   #34 (permalink)
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You know what uses even more data than 3G smartphones..... 4G Phones. Can you can see what charge is coming next?
yes, your early termination fee
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Old February 24th, 2011, 01:17 PM   #35 (permalink)
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yes, your early termination fee
Wow, thats generous of you to offer to pay that for me!
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Old February 24th, 2011, 01:25 PM   #36 (permalink)
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^^ where do you see any offer?
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Old February 24th, 2011, 02:29 PM   #37 (permalink)
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Question: I recently downgraded my plan from the $89.99 to the $69.99 when I purchased my EVO in October. Before that, I was paying $89.99 ever since the launch of the Instink, then with the HTC Hero. That's a good 2 years and change. On the F.A.Q. that was posted earlier in this thread, it says:

"Q:How do I qualify for S|P Gold or S|P Silver?
A:Effective April, 1, 2011, to qualify for Premier you must be a Sprint customer for at least 6 months, your account must be in good standing and you meet one of the following criteria:
  • S|P Gold Customers:
    • Maintain a 3-month average of at least $89.99 for individual plans..."
Would I still qualify in this regard or am I pretty much assed out with becoming a Gold Member?? I've been with Sprint 6 years this June and don't think that someone with only 3 months on Sprint can enjoy these "perks" yet I can't just because I haven't paid a certain amount for the past 5 months.
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Old February 24th, 2011, 02:41 PM   #38 (permalink)
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Or, or, or ..... just buy your phones outright off ebay like me. I get a new(like new) phone every year with that plan. But then again i'm the risky type.
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Old February 24th, 2011, 03:03 PM   #39 (permalink)
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Would I still qualify in this regard or am I pretty much **** out with becoming a Gold Member?? I've been with Sprint 6 years this June and don't think that someone with only 3 months on Sprint can enjoy these "perks" yet I can't just because I haven't paid a certain amount for the past 5 months.
Not sure... maybe you can bump up to $90 for 3 months?
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Old February 24th, 2011, 03:32 PM   #40 (permalink)
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I think it's a little too late for that. Doesn't this take affect April 1st? That's less than 2 months away. I hate going to the Sprint store by my job to ask for info cause they never know what's going on. I remember some lady had a problem with her phone and the tech people were going to restore the phone to factory settings to try to fix it. I asked her for the phone, and less than 2 minutes later it was fixed. Ever since then they look at me weird but guess what, IDGAF!! So yea, they're all stupid. And calling just makes things worse. I'd prefer to have the person in front of me, that way I can tell if they know wtf they're talking about!
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Old February 24th, 2011, 04:40 PM   #41 (permalink)
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Is there somewhere on the Sprint website where I can find out how long I've been with Sprint? It's been a long time, but I don't know how long exactly.
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Old February 24th, 2011, 05:15 PM   #42 (permalink)
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I qualify for S|P because I'm been with Sprint for over 10 years. I don't see a problem with them changing their policy. Here's why:

Before the launch of the Evo, Sprint wasn't doing so well. The Evo was a huge break for them. For the first time, they gained customers. And now they continue to do so. What that means is that more and more customers are using a LOT of data. To keep up with the demand (and they have), they have to improve their infrastructure. That costs money.

You want good service? Expect to pay more for it. There's no getting around this. I'm personally sick of people claiming the $10 fee is for 4G. It's a tax on phones that have the capability of using a shitload of data. That's why that fee is now applying to all smartphones. It was never tied to 4G and Sprint never claimed that it was.

Actually I'm happy with Sprint's decision regarding the new S|P policies. The people that truly deserve perks are the long-time customers. We're the ones that historically have been ineligible for awesome deals targeting new customers.

In summary: quit your bitching. If you're unhappy, move to another carrier, where you'll find something else to bitch about.
Took the word right out of my mouth... even with the $10 fee across the board, Sprint its still the cheapest option for unlimited data hogs...I'm not freaking going anywhere, and you know you ain't going nowhere either.

Eat the damn fee and be happy that you own the best damn phone in the world right now and you still have an unlimited data plan. Evo all the way.
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Old February 24th, 2011, 05:38 PM   #43 (permalink)
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Question: I recently downgraded my plan from the $89.99 to the $69.99 when I purchased my EVO in October. Before that, I was paying $89.99 ever since the launch of the Instink, then with the HTC Hero. That's a good 2 years and change. On the F.A.Q. that was posted earlier in this thread, it says:

"Q:How do I qualify for S|P Gold or S|P Silver?
A:Effective April, 1, 2011, to qualify for Premier you must be a Sprint customer for at least 6 months, your account must be in good standing and you meet one of the following criteria:
  • S|P Gold Customers:
    • Maintain a 3-month average of at least $89.99 for individual plans..."
Would I still qualify in this regard or am I pretty much assed out with becoming a Gold Member?? I've been with Sprint 6 years this June and don't think that someone with only 3 months on Sprint can enjoy these "perks" yet I can't just because I haven't paid a certain amount for the past 5 months.
first you need to be with sprint for at least 6 months, so no someone that has been with sprint for only 3 months will not be gold.

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Originally Posted by Kaizoku View Post
I think it's a little too late for that. Doesn't this take affect April 1st? That's less than 2 months away. I hate going to the Sprint store by my job to ask for info cause they never know what's going on. I remember some lady had a problem with her phone and the tech people were going to restore the phone to factory settings to try to fix it. I asked her for the phone, and less than 2 minutes later it was fixed. Ever since then they look at me weird but guess what, IDGAF!! So yea, they're all stupid. And calling just makes things worse. I'd prefer to have the person in front of me, that way I can tell if they know wtf they're talking about!
you said you bought your phone in october, on april first you will still not be able to upgrade even if you were gold. what is being suggested is you switch to the 89.99 plan 3 months before you decide you want to upgrade. though the question is will they let go back down to the 69.99 plan when you upgrade or after.

do you check your mail? anyone on here check their mail? you should have recieved at least 2 letters about this already. and they tell you what your premier status will be.

you really should not need to go into sprint or even call them to find out. unless you think you are close to 10 years and are not sure.

plain and simple if you are not over 10 years now or have not been paying 89.99 for the last 3 months or more then you are silver.

sprint is giving LONG time customers gold and CURRENT premium customers gold. not people who had the premium plan last year.

if you still feel like you are getting the shaft after 6 (almost 7 years by the time 1 year has passed since your last upgrade) and used to pay the premium, then call sprint after you have had your evo for over a year. maybe a few months after and talk to them about why you feel you should get an upgrade. be nice and talk civil. you may need to call a couple of times to get the right person. throw out that your phone is getting worn out and you may get lucky.

worked for me this christmas getting my wife an early upgrade to the evo. it was six months early too by the way.

this isn't the end of the world. and sprint does give out 75$ credit for early upgrades already, though no rebates. I haven't read that this is changing.
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Old February 24th, 2011, 05:39 PM   #44 (permalink)
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Is there somewhere on the Sprint website where I can find out how long I've been with Sprint? It's been a long time, but I don't know how long exactly.
I would like to know this as well... i guess we can always call sprint and find out but i dont want to go through the hassle.
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Old February 24th, 2011, 06:58 PM   #45 (permalink)
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Your anniversary dates are only available by calling, email, or doing a live chat. Your dates are not posted online anywhere.
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Old February 25th, 2011, 10:18 AM   #46 (permalink)
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sprint blows just like every other carrier out there.. it all comes down to greed
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Old February 25th, 2011, 11:09 AM   #47 (permalink)
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I’ve been on Sprint since 2004. One of the reasons was that many of my friends were on Sprint and it made since for me because I wouldn’t have used up my minutes with their Sprint to Sprint plan. Their prices and plans weren’t ‘bad,’ but they did have a reputation for not having a great selection of phones (as well as features ‘a la carte’). When I got the Instinct, I liked that everything was 1 price and was considered an ‘S/P’ and I liked the option of being able to upgrade after a year of use…which I immediately did for the Hero…and did for the Evo.

I have mixed emotions ‘this time’ for the S/P because I actually got a phone that I may keep until its time to upgrade (since I’m ‘Silver’). But, of course, I’m kinda bummed that they changed the plan because it was a nice feature that, I don’t think, other carriers provide. And, of course, with the nature of the smartphone market changing every year, I’d like to be able to get my hands on the next ‘big thing.’ And now that other carriers are changing their plans to reflect the competition, it will make me think of switching.

But also, the other aspects of the S/P, in my opinion, are spotty. I mean, getting discounts on some of their accessories (be it chargers, Bluetooth, cases, etc.) are based on retail price. I can get better deals through Amazon, ebay and other dealers. The other perks I rarely use (or care for).

So although the rewards may be an added bonus…that is all it is, with the exception of upgrading. I don’t blame Sprint, from a business standpoint, for changing its criteria because it more benefitted existing customers. Now when I do shop for a phone, I have to make sure it is one that I’ll use for 2 years than switch up after 1. But again, if Sprint keeps ‘squeezing’ their current customers by adding more fees (be it the upcoming $10 dollar smartphone fee) on what should be agreed upon terms of the contract, I won’t lose sleep by looking around or switching.

Just my 3 cents.
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Old February 25th, 2011, 03:46 PM   #48 (permalink)
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sprint blows just like every other carrier out there.. it all comes down to greed
When ATT got rid of their unlimited data... current users were grandfathered. Now, they get unlimited mobile to any mobile, just like Sprint.

When Verizon got rid of their new every two, people got to use their upgrade one last time.

With Sprint, 3G users can never get a new 3G phone, unless they want to be hit with the monthly $10 fee*. And we dont even get the chance to use our annual upgrade once.

*(unless its an insurance/warranty replacement)
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Old February 25th, 2011, 04:20 PM   #49 (permalink)
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With smartphones using so much of the data network, it makes sense to charge them more. The network costs more every year to improve, maintain, and upgrade. I remember my first phone plan being $30 a month. As the devices do more, the network needs to adapt. Thus increase in price plans.
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Old February 26th, 2011, 11:16 AM   #50 (permalink)
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If you send a text to 1311 with just the word "upgrade", you'll get a reply to show when you're eligible - I'm now a Silver, but it says I'm eligible for an upgrade on 6/1/11 ($150 with 2 year agreement. (I got my EVO on the first day it came out.)
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