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Old December 18th, 2011, 11:35 PM   #1 (permalink)
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Default Banned for roaming data.

I got banned for using too much roaming data. Does anyone know before I call sprint tomorrow if I am still able to port my number or do I have to start all over?

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Old December 19th, 2011, 04:20 AM   #2 (permalink)
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I see this happening more and more. Were you using the verizon prl or just tethering too much?

As for the number you own it so there shouldn't be any trouble porting it. Usually the number is still active during the port but if memory serves you have like 6 months to move the number. Maybe check with the company you're moving it to first to verify.
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Old December 19th, 2011, 06:38 AM   #3 (permalink)
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Moved into the main forum because this isn't root specific.

That sucks, though. My question is: How much is too much?
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Old December 19th, 2011, 07:12 AM   #4 (permalink)
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This is very interesting, you are with Sprint correct?? what plan are you on, do you have an unlimited plan?? how do you know you were banned, were you notified?? please report back, I be curious to hear these answers



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Originally Posted by uzfresh View Post
I got banned for using too much roaming data. Does anyone know before I call sprint tomorrow if I am still able to port my number or do I have to start all over?
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Old December 19th, 2011, 07:53 AM   #5 (permalink)
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I do know that we have unlimited data as long as we are on the Sprint network. While we do have free roaming, they don't like it if over 50% of your use is roaming. People are installing more and more of these roam control apps which forces your roaming, thinking they can use Verizon's network all the time but get Sprint's cheap prices. This can get you into trouble real quick. Since this person wasn't rooted then (s)he probably wasn't using one of those but it is still something people need to be aware and careful of.
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Old December 19th, 2011, 08:08 AM   #6 (permalink)
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Originally Posted by CarrieK View Post
I do know that we have unlimited data as long as we are on the Sprint network. While we do have free roaming, they don't like it if over 50% of your use is roaming. People are installing more and more of these roam control apps which forces your roaming, thinking they can use Verizon's network all the time but get Sprint's cheap prices. This can get you into trouble real quick. Since this person wasn't rooted then (s)he probably wasn't using one of those but it is still something people need to be aware and careful of.
We can't assume the OP is not rooted. I did move the thread from the root subsection, after all

I always thought there was a threshold. If you used more than the threshold's limit on roaming data, it would flag your account. If you flagged 3 times within 6 months (maybe even a year), it'd be put up for review. What I just said is pure conjecture, so don't quote me on it, as I have no source information on how Sprint actually does it. I just assume it's a system like that. I also don't mean to insult you, Carrie, but percentages just seems...odd. If it's a percentage, people can exploit percentages. Like I could use 5 GB on the Sprint network and use 2 GB on the VZW network and still be under that percentage. Or I could use 200 MB on Sprint and 500 MB on Verizon and be flagged for too much roaming.
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Old December 19th, 2011, 08:29 AM   #7 (permalink)
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Quote:
Originally Posted by megamester View Post
You can get banned for tethering in USA?
Technically, yes. But our cell carriers rather us just purchase a tethering service. Verizon reroutes people that try to tether for free to a site to buy a tethering package.
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Old December 19th, 2011, 11:31 AM   #8 (permalink)
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I was on the everything plus plan with the 10 dollar "premium" data fee. I had been on that plan since 2009 when I switched from ATT and got the HTC Hero. I was not using the Verizon PRI. I was using whatever the current sprint PRI was. I was rooted with HTC method. I used many different ROMS, CleanROM, Senseless ROM, and Infected ROM most currently. I was sent a letter in the mail dated 12/1 but I didnt get it until 12/14. My phone stopped working on 12/12 so I emailed them and got the following response.


Good Afternoon,

Thank you for your prompt reply. In 10/2011, we contacted you to make sure that you were aware of the terms of your data plan. As a reminder, the roaming terms and conditions for Sprint roaming-included plans are:
Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds:
(1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes.

As part of our last communication with you, we also pointed out that your level of data roaming use violated the terms of our roaming-included service plans. Our intent in contacting you previously was to give you an opportunity to change your usage habits to be in line with the terms of your plan. Because your overall usage continues to exceed off-network roaming limits which is in violation of your data plan, we regret to inform you that your wireless service was terminated effective 12/12/2011. In addition, we will waive any applicable Early Termination Fee and monthly recurring charges for your plan on your last month’s bill. Please note that you will be responsible for all other charges reflected on your invoice for your account.

If you have any questions regarding your final bill, the adjustments we made to your account please call Sprint Customer Care at 1-855-235-8851,
7 a.m. to 7 p.m. (CT).

Sincerely,
Rachel C.
Sprint


Funny how they say they contacted me in 10/2011. I was never contacted or warned about my data use. I did call Sprint this morning when they opened and they reactivated my number so I could transfer it. I ordered the Samsung Galaxy Nexus from Verizon so it should be here tomorrow. Ill keep you guys posted.
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Old December 19th, 2011, 01:00 PM   #9 (permalink)
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So you are switching to Verizon, and leaving Sprint, you will most likely have the same issue with Verizon if you roam with them also.
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Old December 19th, 2011, 04:00 PM   #10 (permalink)
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Quote:
Originally Posted by DonB View Post
So you are switching to Verizon, and leaving Sprint, you will most likely have the same issue with Verizon if you roam with them also.
If he was roaming with Sprint, chances are the towers he was roaming on were Verizon, so he won't have that issue with Verizon.
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Old December 19th, 2011, 04:46 PM   #11 (permalink)
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Quote:
Originally Posted by jerofld View Post
We can't assume the OP is not rooted. I did move the thread from the root subsection, after all

I always thought there was a threshold. If you used more than the threshold's limit on roaming data, it would flag your account. If you flagged 3 times within 6 months (maybe even a year), it'd be put up for review. What I just said is pure conjecture, so don't quote me on it, as I have no source information on how Sprint actually does it. I just assume it's a system like that. I also don't mean to insult you, Carrie, but percentages just seems...odd. If it's a percentage, people can exploit percentages. Like I could use 5 GB on the Sprint network and use 2 GB on the VZW network and still be under that percentage. Or I could use 200 MB on Sprint and 500 MB on Verizon and be flagged for too much roaming.
No offense taken. I recall seeing a post in the Sprint section a while back about this and at that time the TOS actually mentioned the 50 percent.
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Old December 21st, 2011, 06:38 PM   #12 (permalink)
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Quote:
Originally Posted by megamester View Post
Can you think of a good reason why would they do that? I'm not sure here. I'm using tethering quite often in Europe and never had an issue...
Aside from another way for them to generate revenue, I can't think of any good reason.

Most carriers charge approximately $30 per month, in exchange for the ability to tether "above the table." Since it doesn't involve any additional equipment, and the extra burden on the network is probably minimal, it's virtually a pure profit product for the carrier.
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Old December 22nd, 2011, 08:16 PM   #13 (permalink)
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I guess when I'm ready to go to verizon I'll just load verizon prl's on my phones and run a few big torrents through them. It's almost too easy.
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Old December 27th, 2011, 06:04 PM   #14 (permalink)
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Quote:
Originally Posted by uzfresh View Post
I got banned for using too much roaming data. Does anyone know before I call sprint tomorrow if I am still able to port my number or do I have to start all over?
If your Sprint account has been cancelled, you would not be able to port your number. In order to port a number from one carrier to another, it has to stay open and active on the original carrier until the port is complete. Once your account has been cancelled, the phone number is recycled.
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Old December 28th, 2011, 03:24 PM   #15 (permalink)
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Quote:
Originally Posted by JessMulholland View Post
If your Sprint account has been cancelled, you would not be able to port your number. In order to port a number from one carrier to another, it has to stay open and active on the original carrier until the port is complete. Once your account has been cancelled, the phone number is recycled.
Not true. The carrier has to hang on the the number for a certain period of time.

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If a consumer has a long-term contract with a carrier, is that consumer still obligated to pay an early termination fee even if he/she ports the phone number to a new carrier?

Yes. While consumers who wish to switch carriers may request service from and port numbers to a new carrier at any time, they are still obligated to pay any early termination fees they may have under an existing contract, and they are obligated to pay any outstanding balance owed to the old carrier.
Consumers interested in switching providers should review their existing contract to determine what fees or charges would apply.
However, once a consumer has requested service from a new carrier, the old carrier may not delay or refuse to port a number even if that individual owes money for an outstanding balance or termination fee.
Wireless Local Number Portability (WLNP) | FCC.gov
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Old February 3rd, 2012, 11:37 PM   #16 (permalink)
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I have a quick question. If I update my prl while roaming will I ge
introuble with sprint?
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Old February 3rd, 2012, 11:39 PM   #17 (permalink)
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I hate being banned from things =(
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Old February 4th, 2012, 09:47 AM   #18 (permalink)
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I have a quick question. If I update my prl while roaming will I ge
introuble with sprint?
Why would that get you into trouble... I doubt that. ( The Preferred Roaming List, basically a way of telling your phone which towers to connect to first..).
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Old February 4th, 2012, 12:05 PM   #19 (permalink)
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Quote:
Originally Posted by DMajor239 View Post
I have a quick question. If I update my prl while roaming will I ge
introuble with sprint?
Using Settings > About phone > System updates >Update PRL will use only service-provider's PRLs to improve phone performance while out of home area. There should be no billing trouble.
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Old February 4th, 2012, 06:44 PM   #20 (permalink)
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Quote:
Originally Posted by momentoid View Post
Using Settings &gt; About phone &gt; System updates &gt;Update PRL will use only service-provider's PRLs to improve phone performance while out of home area. There should be no billing trouble.

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Old February 5th, 2012, 09:23 PM   #21 (permalink)
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I hate being banned from things =(

how are you "banned" again??
and how are you posting??
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Old February 10th, 2013, 01:24 PM   #22 (permalink)
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Did you actually get banned, or just the current contract terminated?

Does getting g out of your contract with roam control get you banned for life, or is there any set amount of time you are banned for?
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Old February 11th, 2013, 12:18 PM   #23 (permalink)
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You brought back a year old thread man.
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Old February 27th, 2013, 04:18 PM   #24 (permalink)
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How did this thread get necroed? I just wasted time reading it to get caught up... Grrrr.
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