January 26th, 2012, 05:47 PM
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Off-network Roaming/Changing PRL Concerns
Off-network Roaming/Changing PRL concerns
For those members who wish to change the Preferred Roaming List (PRL) on their phone to allow the phone to roam on another network easier please be aware of Sprint's "Off-network Roaming" policy. While there is nothing preventing you from doing this in the contract Sprint does however include the following in the Terms of Service (ToS)
Off-network Roaming: The primary use of your Device must be for domestic purposes within the Sprint-owned network. Domestic means use in the 50 United States and U.S. Territories (except Guam). Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds: (1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes. The display on your device may not always be on and will not indicate whether you will incur roaming charges. You can monitor usage online through My Account. Roaming is not available with single-band phones, or to customers who reside or whose primary use is outside an area covered by the Nationwide Sprint Network. Sprint may limit or terminate service if you move outside of the Sprint owned-network.
So changing PRL to force roaming could easily cause you to exceed those limits without knowing. If you chose to change your PRL please be sure to monitor your off-network roaming use so you can avoid any issues caused by too much roaming. If you are affected by this the early termination fee is waived and you may get a warning letter from Sprint prior to the termination.
Currently this policy is being enforced as you can see from the following threads: