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Old April 26th, 2012, 07:15 PM   #1 (permalink)
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Default Moving, no Sprint coverage.

So I am making a big move across country. However, where I am moving has ZERO sprint coverage anywhere. It's all roaming. I still have a little over a year left on my contract. Is there anything I can do? I need to switch carriers obviously because I don't won't to pay for something I can't use.
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Old April 26th, 2012, 07:29 PM   #2 (permalink)
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Zero coverage in your new house or zero coverage in the whole town/city?
An Airave would work for just the house.
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Old April 26th, 2012, 11:39 PM   #3 (permalink)
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Zero coverage in your new house or zero coverage in the whole town/city?
An Airave would work for just the house.
I have an Airave actually in my current home. But I am moving across country. Here is my coverage in my new town.

Sprint - Nationwide Coverage

ZERO and pretty much zero anywhere around it.
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Old April 27th, 2012, 07:56 AM   #4 (permalink)
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Originally Posted by fofjjsr View Post
I have an Airave actually in my current home. But I am moving across country. Here is my coverage in my new town.

Sprint - Nationwide Coverage

ZERO and pretty much zero anywhere around it.
The only thing you can do is call Sprint and hope that they will allow you to bow out of your contract, so you can sign with another provider. YMMV, but being nice to the Sprint CSR will always get you far.
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Old April 27th, 2012, 11:01 AM   #5 (permalink)
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The only thing you can do is call Sprint and hope that they will allow you to bow out of your contract, so you can sign with another provider. YMMV, but being nice to the Sprint CSR will always get you far.
Also, to get the most helpful people, make sure you call retentions or "executive customer service" (or whatever they are calling it), not just regular cs. I think one of these numbers should work:

800-927-2199
703-433-4401

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Old April 27th, 2012, 01:29 PM   #6 (permalink)
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800-927-2199
This is right. Only number I ever call. Thing is, I've told some people to try calling that number for the "business" customer service and they've gotten transferred because they're not under a corporate discount or on a company account.
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Old April 28th, 2012, 05:20 PM   #7 (permalink)
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This is right. Only number I ever call. Thing is, I've told some people to try calling that number for the "business" customer service and they've gotten transferred because they're not under a corporate discount or on a company account.
I'm gonna start calling that number from now on. Saved it into my contacts.
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