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Old July 27th, 2012, 09:08 AM   #1 (permalink)
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Default Issues with usage

Does anyone else have this issue right now? I don't want to point this out to Sprint but I just want to make sure I am not charged for going over my limit.

Here is what my account is showing online at sprint.com
Quote:
Anytime Minutes
Used: 0 / 450
Remaining: 450

Any Mobile, Anytime
Used: 241 / Unlimited
Remaining: Unlimited

Night & Weekend
Used: 0 / Unlimited
Remaining: Unlimited
Here is how it should read after going through my call log
Quote:
Anytime Minutes
Used: 106 / 450
Remaining: 344

Any Mobile, Anytime
Used: 34 / Unlimited
Remaining: Unlimited

Night & Weekend
Used: 101 / Unlimited
Remaining: Unlimited

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Old July 27th, 2012, 09:17 AM   #2 (permalink)
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Looks like Sprint has lumped everything under Any Mobile, Any Time. Can you verify that you called landlines that would not fall under that category, especially during the daytime? If so, then yeah, give Sprint a call or chat online with them just to make sure things are being recorded properly. Given your usage pattern it doesn't look like you have anything to worry about, but never hurts to be sure if you're concerned with overage fees.
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Old July 27th, 2012, 09:24 AM   #3 (permalink)
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Quote:
Originally Posted by Citizen Coyote View Post
Looks like Sprint has lumped everything under Any Mobile, Any Time. Can you verify that you called landlines that would not fall under that category, especially during the daytime? If so, then yeah, give Sprint a call or chat online with them just to make sure things are being recorded properly. Given your usage pattern it doesn't look like you have anything to worry about, but never hurts to be sure if you're concerned with overage fees.
I have verified that the calls that I classified as landline should have been landline. Last month they charged minutes used to those numbers to my anytime 450 minutes and this month somehow they are falling under my any mobile minutes. I will just have to monitor it every few days I guess.
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