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Old October 25th, 2012, 09:57 PM   #101 (permalink)
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I cannot say this enough, but if you are truly unhappy with the services rendered, why stick around? Truthfully, it makes no sense. This applies to practically everything in life. You always have an alternative. In this case, it would be to pay your ETF (or have it waived) and sign up with another provider (whichever company that may be) that suits your needs more.

It's a hell of a lot better than coming onto an Android board and complaining about it, especially when that board is not even slightly affiliated with Sprint. This is a family place, or so I've been told. Many of us here do not share the same sentiment as those who relatively frequently voice their unhappiness towards Sprint. While I cannot tell you what to do - wouldn't it be better for everyone if we had a more objective opinion on the matter?

The truth is that each provider has their pros/cons. None are perfect. The key here is to find whichever is perfect for you. Again, just like practically everything in life. I hope that you do find one that gives you all the services you seek. If you need help searching, I'm certain almost all of us would be willing to give you a helping hand.

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Old October 25th, 2012, 10:29 PM   #102 (permalink)
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Originally Posted by NYCHitman1 View Post
I cannot say this enough, but if you are truly unhappy with the services rendered, why stick around? Truthfully, it makes no sense. This applies to practically everything in life. You always have an alternative. In this case, it would be to pay your ETF (or have it waived) and sign up with another provider (whichever company that may be) that suits your needs more.

It's a hell of a lot better than coming onto an Android board and complaining about it, especially when that board is not even slightly affiliated with Sprint. This is a family place, or so I've been told. Many of us here do not share the same sentiment as those who relatively frequently voice their unhappiness towards Sprint. While I cannot tell you what to do - wouldn't it be better for everyone if we had a more objective opinion on the matter?

The truth is that each provider has their pros/cons. None are perfect. The key here is to find whichever is perfect for you. Again, just like practically everything in life. I hope that you do find one that gives you all the services you seek. If you need help searching, I'm certain almost all of us would be willing to give you a helping hand.
Standing ovation!

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Old October 25th, 2012, 11:47 PM   #103 (permalink)
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I cannot say this enough, but if you are truly unhappy with the services rendered, why stick around? Truthfully, it makes no sense. This applies to practically everything in life. You always have an alternative. In this case, it would be to pay your ETF (or have it waived) and sign up with another provider (whichever company that may be) that suits your needs more.

It's a hell of a lot better than coming onto an Android board and complaining about it, especially when that board is not even slightly affiliated with Sprint. This is a family place, or so I've been told. Many of us here do not share the same sentiment as those who relatively frequently voice their unhappiness towards Sprint. While I cannot tell you what to do - wouldn't it be better for everyone if we had a more objective opinion on the matter?

The truth is that each provider has their pros/cons. None are perfect. The key here is to find whichever is perfect for you. Again, just like practically everything in life. I hope that you do find one that gives you all the services you seek. If you need help searching, I'm certain almost all of us would be willing to give you a helping hand.




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Standing ovation!

Ditto.
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Old October 26th, 2012, 12:31 AM   #104 (permalink)
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Originally Posted by NYCHitman1 View Post
I cannot say this enough, but if you are truly unhappy with the services rendered, why stick around? Truthfully, it makes no sense. This applies to practically everything in life. You always have an alternative. In this case, it would be to pay your ETF (or have it waived) and sign up with another provider (whichever company that may be) that suits your needs more.

It's a hell of a lot better than coming onto an Android board and complaining about it, especially when that board is not even slightly affiliated with Sprint. This is a family place, or so I've been told. Many of us here do not share the same sentiment as those who relatively frequently voice their unhappiness towards Sprint. While I cannot tell you what to do - wouldn't it be better for everyone if we had a more objective opinion on the matter?

The truth is that each provider has their pros/cons. None are perfect. The key here is to find whichever is perfect for you. Again, just like practically everything in life. I hope that you do find one that gives you all the services you seek. If you need help searching, I'm certain almost all of us would be willing to give you a helping hand.
Why....

1. I like to complain..

2. it is my opinion.. and i can express it.. without attacking any person.

3. it is a sprint sub-forum..

4. sprint sucks ducks in my area.. for a long time.. too long

5. i cant change.. it is the best deal i can get.. sis works for sprint

6. if you dont want to see complaints... you got a lot of dodging to do in every sub-forum here in AF

7. i like to complain..

8. just because


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Old October 26th, 2012, 08:46 AM   #105 (permalink)
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There are some who come to complain all the time (not trolling) and there are some who white knight for Sprint every chance they get. The latter can be just as or more annoying.

There are a few who you would think must work for and have stock in Sprint for how many times they fly in here to defend Sprint.

As long as members don't throw personal insults at other members, I don't see what is the big issue with expressing your opinions on Sprint in the Sprint subforum.
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Old October 26th, 2012, 09:18 AM   #106 (permalink)
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hey thanks guys... for the suggestions.

i think i am normal and fine... no need for head shrinks yet.

calling other carrier's (that I am not a client of) customer service about their over priced service .. is a little over the top... but is looking outside-the-box thinking. Maybe we should have everyone do that.
or banging my head on a brick way, might elicit the same results. :P
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Old October 26th, 2012, 09:38 AM   #107 (permalink)
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hey thanks guys... for the suggestions.

i think i am normal and fine... no need for head shrinks yet.

calling other carrier's (that I am not a client of) customer service about their over priced service .. is a little over the top... but is looking outside-the-box thinking. Maybe we should have everyone do that.
or banging my head on a brick way, might elicit the same results. :P
I consulted VZW in the past, but they wanted to charge me what would have amounted to about $140 pre-taxes (including my 23% discount w/ them), which was unacceptable to me. Especially since I would have no unlimited anything. The juice wasn't worth the squeeze.
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Old October 26th, 2012, 09:58 AM   #108 (permalink)
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Verizon is sneaky in that they apply your corporate discount only to data and not to calls and texts with their shared plan.
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Old October 26th, 2012, 09:59 AM   #109 (permalink)
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There are some who come to complain all the time (not trolling) and there are some who white knight for Sprint every chance they get. The latter can be just as or more annoying.

There are a few who you would think must work for and have stock in Sprint for how many times they fly in here to defend Sprint.

As long as members don't throw personal insults at other members, I don't see what is the big issue with expressing your opinions on Sprint in the Sprint subforum.

I have to agree w/La Sal on this one.If SPRINT, or, all things ANDROID were perfect, this forum would have no purpose to exist, other than being a booster club for SPRINT &/or ANDROID.

We all vent in one way or another other if things aren't just so & it's perfectly normal to do so.

Overall, I'm pleased w/SPRINT. Could things be better? Absolutely, but, things are looking up & for those that can manage to stay around long enough to realize the improvements, it'll be the best value & arguably the best network for most people to choose.

To those long suffering from a weak/near non-existent network,they may actually have no other choice but SPRINT in their area, & where else can they express their dissatisfaction & have someone actually listen to them?

Unfortunately, network improvements will probably reach the abovementioned last,whether w/SPRINT or, another network. I've lived in large cities & one-horse towns alike & unfortunately, this trend has existed for a long time & for the most part,probably will never change, as it's purely a $ & ¢ decision.

I say keep the feedback & experiences coming;good, bad, or, indifferent. Most here can tell the difference between legitimate praise for SPRINT service & a pep rally & conversely legitimate panning of their service & trolling.

Feel free to agree/disagree w/any or all stated here, it's your right to do so.
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Old October 26th, 2012, 10:22 AM   #110 (permalink)
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I have to agree w/La Sal on this one.If SPRINT, or, all things ANDROID were perfect, this forum would have no purpose to exist, other than being a booster club for SPRINT &/or ANDROID.

We all vent in one way or another other if things aren't just so & it's perfectly normal to do so.

Overall, I'm pleased w/SPRINT. Could things be better? Absolutely, but, things are looking up & for those that can manage to stay around long enough to realize the improvements, it'll be the best value & arguably the best network for most people to choose.

To those long suffering from a weak/near non-existent network,they may actually have no other choice but SPRINT in their area, & where else can they express their dissatisfaction & have someone actually listen to them?

Unfortunately, network improvements will probably reach the abovementioned last,whether w/SPRINT or, another network. I've lived in large cities & one-horse towns alike & unfortunately, this trend has existed for a long time & for the most part,probably will never change, as it's purely a $ & ¢ decision.

I say keep the feedback & experiences coming;good, bad, or, indifferent. Most here can tell the difference between legitimate praise for SPRINT service & a pep rally & conversely legitimate panning of their service & trolling.

Feel free to agree/disagree w/any or all stated here, it's your right to do so.
Just to make it clear - it's not the complaining that directly bothers me. It's when people come in and read the complaining, and make decisions based off of solely that. I see it happen way too often. Consumers today seem unreasonably uneducated. Nobody (generally speaking) does their due diligence first, and then they get stuck in a bad contract with a provider that didn't really suit them in the first place.

That's just how I see it.
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Old October 26th, 2012, 10:28 AM   #111 (permalink)
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good point.. but if the complainer give more info... about how and why...
then the customers that are doing their due diligence.. can make a good decision.
cant just have good reports only.. if that is not the true picture of the environment.

so.. it is hard to have one without the other.... it is up to the customer to weed out the BS and trolls..both pos/pro and neg/con
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Old October 26th, 2012, 10:46 AM   #112 (permalink)
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hey thanks guys... for the suggestions.

i think i am normal and fine... no need for head shrinks yet.

calling other carrier's (that I am not a client of) customer service about their over priced service .. is a little over the top... but is looking outside-the-box thinking. Maybe we should have everyone do that.
or banging my head on a brick way, might elicit the same results. :P

That's good to hear, Dan.

I'm sure Ben meant well w/his comment & wasn't being facetious & that's why I thanked him,not that I thought that you, or anyone here, is in need of counseling.

I actually appreciate your tenacity in not accepting anything less than what you think is reasonable service from SPRINT, or anyone/anything for that matter.

Unfortunately, being meek & patient w/CS issues doesn't always get the job done.

I don't think anyone here actually enjoys getting ugly w/a CSR on a chat line or phone call, but, if a problem persists & nothing is being done to alleviate the problem, I say go for it. Like the old saying goes, the squeaky wheel...........
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Old October 26th, 2012, 12:16 PM   #113 (permalink)
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and because my sis works at sprint and I am on her family plan.... i dont want to rock the boat... causing her any un-needed issues.

so i am sorry.. but you guys are going to have to take the beatin!!!! so sit still and take it.. it will only make it worse!! You too Ben!




ps.. Ben and i are cool.. i gots no issues with anyone. he is a good guy.
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Old October 26th, 2012, 12:20 PM   #114 (permalink)
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I'll be the first to admit I defend Sprint a lot on these forums. However, people can have very high expectations and I try to remind them what they're paying for. There's a reason you're not paying Verizon prices every month. I generally have a low tolerance with complaining for the sake of complaining.

I've been a customer with Sprint for over 10 years and I am satisfied enough to stay. I have no connection with them other than they provide my phone service. Have I had my problems with them over my 10 years of service? Sure. I imagine you'll hear the same thing from other people on different carriers. Anytime I've had a problem, a call to customer service has helped alleviate anything. Whether I am occasionally missing some calls/texts, slow network speeds, ect, it gets fixed.

Call customer support, go through the BS troubleshooting they make you do and have them send someone out to look at your towers. If that doesn't work, escalate the issue. Speak to higher ups. Call customer retention. I was shocked the first time I spoke to someone in that department. They've actually got the power to get things done.
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Old November 13th, 2012, 09:19 PM   #115 (permalink)
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a lot of people i know have sprint..it is a good company but has its flaws just like the rest of the carriers..my roommate has unlimited everything but he also pays @150...my other roommate has AT&T IPhone also unlimited but also pays @150
I pay 90 bucks for free mobile to any mobile unlimited data and texts on sprint lol
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Old November 15th, 2012, 02:33 PM   #116 (permalink)
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Let's talk when metro isn't roaming on other providers' towers. I'm not really comparing metro, virgin, or any other provider that doesn't use its own towers.
Technically Virgin does use their own tower's being a wholly owned subsidiary of Sprint.
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Old November 15th, 2012, 02:39 PM   #117 (permalink)
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I'm kind of curious how that would even work since MetroPCS is a CDMA carrier. Maybe they only want to acquire them for a merger due to their LTE footprint, but even then.. the footprint is extremely small
CDMA is basically on it's way out on all carriers, LTE being the great uniter because of its ability to piggyback on numerous network topologies, but the biggest reason for the acquisition is simple, Metro owns spectrum in numerous prime markets.
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Old November 15th, 2012, 02:42 PM   #118 (permalink)
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Technically Virgin does use their own tower's being a wholly owned subsidiary of Sprint.
Really? That's interesting because they even claim Sprint on their own "about us" page:

Virgin Mobile USA

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And that's all on the Nationwide Sprint Network with No Contract.
Can you explain where your definitive information comes from with regards to Virgin?
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Old November 15th, 2012, 02:44 PM   #119 (permalink)
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CDMA is basically on it's way out on all carriers, LTE being the great uniter because of its ability to piggyback on numerous network topologies, but the biggest reason for the acquisition is simple, Metro owns spectrum in numerous prime markets.
I'd like to see the quantification and explanation behind your claims. Not trying to call you out, just intrigued and want to be more informed, if this is the case.
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Old November 15th, 2012, 10:59 PM   #120 (permalink)
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I'd like to see the quantification and explanation behind your claims. Not trying to call you out, just intrigued and want to be more informed, if this is the case.

This is kind of a common knowledge lead-in of the industry. While LTE AND LTE advanced will unite the Carriers, CDMA elimination will still be a long time coming. One thing you have to consider is that LTE is an upgraded form of HSPA in a way thus effectively making it a GSM network. Verizon and Sprint will keep the CDMA as legacy networks for quite a while, move to LTE and VoLTE, but never revert to HSDPA, HSUPA and the other bands of 2G/3G GSM

These ideas of technology are so similar but so different that people don't understand or bridge the gap. GSM is originally based off of TDMA which is very similar to FDMA and CDMA.

This would have been great for Sprint had they actually purchased Tmo bc they haven't exactly rolled out network upgrades and it could have been modified more to upgrade into GSM and Tmo's network with Network Vision.


Most people don't know that ATT was working on CDMA from their TDMA network but effectively changed course upon purchasing Cingular's stong GSM network.
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Old November 16th, 2012, 03:18 PM   #121 (permalink)
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This is kind of a common knowledge lead-in of the industry. While LTE AND LTE advanced will unite the Carriers, CDMA elimination will still be a long time coming. One thing you have to consider is that LTE is an upgraded form of HSPA in a way thus effectively making it a GSM network. Verizon and Sprint will keep the CDMA as legacy networks for quite a while, move to LTE and VoLTE, but never revert to HSDPA, HSUPA and the other bands of 2G/3G GSM

These ideas of technology are so similar but so different that people don't understand or bridge the gap. GSM is originally based off of TDMA which is very similar to FDMA and CDMA.

This would have been great for Sprint had they actually purchased Tmo bc they haven't exactly rolled out network upgrades and it could have been modified more to upgrade into GSM and Tmo's network with Network Vision.


Most people don't know that ATT was working on CDMA from their TDMA network but effectively changed course upon purchasing Cingular's stong GSM network.
Thanks, Saleen. Very interesting info indeed. I'll have to read up on industry standards/changes sometime. It's really fascinating to me and something way far apart from what I do for my day job, but in some ways could have an impact on it.
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Old November 16th, 2012, 05:31 PM   #122 (permalink)
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Thanks, Saleen. Very interesting info indeed. I'll have to read up on industry standards/changes sometime. It's really fascinating to me and something way far apart from what I do for my day job, but in some ways could have an impact on it.

Another point I have to add.. while LTE is great... It needs work on the security/signal protection side. A few simple pieces of equipment and amplifiers could allow blocking/jamming of LTE for a big area easily for the people who do this kind of stuff. HSPA is a lot safer in general from these types of attacks.
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Old November 19th, 2012, 06:01 PM   #123 (permalink)
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Here is an update:

Finally I got some attention on the sprint.com site in the Community Forums from a CSR who had a clue and didn't lie to me. I found out that my work neighborhood here in Berkeley, CA is in the middle of 3 zones and 2 towers and has suffered from a marked increase in data and voice usage causing overload in both towers. I have noticed that we have more Sprint customers in this neighborhood than before, mainly due to the addition of the iPhone. I was told that the two towers are scheduled to get upgrades for voice in the next 3 months. Data is slated to be upgraded but there is no scheduled timeframe for that update and the CSR speculated that it could take over 6 months for the data overload to be fixed.

Finally, I got an honest and complete answer from a CSR. It was online. If only the Call Center CSRs could have had enough of a clue to give me this information in the first place and if only they would have been committed to telling me the truth of what is going on here, I wouldn't have been so angry.

I'm not happy with the answer because it seems that the service in my work area will be unusable for much of the work day for 3-6months or a little more. But at least I was given details and the truth. Now I can make an informed decision on what I want to do on my end.

Regarding potential customers making decisions on not signing on with Sprint after reading complaints here, I'd have to say that this would be a good thing. Potential customers should read all the complaints about any particular service before signing on. It's called "informed decision making."

If customers who currently have a service aren't satisfied with the service being provided, that should give any logical potential costumer pause before signing on to that particular service.

Yes some people may give slanted information because of their anger with Sprint. On the other hand, the rants I wrote here are real and I provided real information on how my problem was bungled. This should inform anyone in the Berkeley / Oakland areas who is thinking of signing on with Sprint and it should be factored into all of the other data points about Sprint to help potential customers make a decision that would be right for them and their needs. Hopefully, these potential customers are reading about all of the carriers, considering all of the factors involved, and reading customer praise and complaints about the carriers before deciding on who they will choose.

I have been a Sprint customer for 13+ years and have lived in 3 metropolitan areas in those 13+ years. I have seen ups and downs. I can honestly say that the degradation of the network here is a new low for Sprint, in my experience.

And potential customers should go to sprint.com to read the Community Forums, especially under the network area. In there I believe potential customers may come to the conclusion that I have come to which is that Sprint has thrown all its money into Network Vision to the detriment of regular maintenance on their existing network. There are many complaints from customers in those forums who are experiencing a vast degradation of network service in their respective areas when Network Vision is being built in their areas. Currently Berkeley and Oakland are in the midst of Network Vision upgrades and the service here has suffered.
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Old November 20th, 2012, 01:36 AM   #124 (permalink)
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Here is an update:

Finally I got some attention on the sprint.com site in the Community Forums from a CSR who had a clue and didn't lie to me. I found out that my work neighborhood here in Berkeley, CA is in the middle of 3 zones and 2 towers and has suffered from a marked increase in data and voice usage causing overload in both towers. I have noticed that we have more Sprint customers in this neighborhood than before, mainly due to the addition of the iPhone. I was told that the two towers are scheduled to get upgrades for voice in the next 3 months. Data is slated to be upgraded but there is no scheduled timeframe for that update and the CSR speculated that it could take over 6 months for the data overload to be fixed.

Finally, I got an honest and complete answer from a CSR. It was online. If only the Call Center CSRs could have had enough of a clue to give me this information in the first place and if only they would have been committed to telling me the truth of what is going on here, I wouldn't have been so angry.

I'm not happy with the answer because it seems that the service in my work area will be unusable for much of the work day for 3-6months or a little more. But at least I was given details and the truth. Now I can make an informed decision on what I want to do on my end.
!.............

I have been a Sprint customer for 13+ years and have lived in 3 metropolitan areas in those 13+ years. I have seen ups and downs. I can honestly say that the degradation of the network here is a new low for Sprint, in my experience.

And potential customers should go to sprint.com to read the Community Forums, especially under the network area. In there I believe potential customers may come to the conclusion that I have come to which is that Sprint has thrown all its money into Network Vision to the detriment of regular maintenance on their existing network. There are many complaints from customers in those forums who are experiencing a vast degradation of network service in their respective areas when Network Vision is being built in their areas. Currently Berkeley and Oakland are in the midst of Network Vision upgrades and the service here has suffered.
You among many many others fail to realize that Network Vision INCLUDES enhancements to the existing network in the form of voice and data upgrades to those towers...not just added Lte to them.

They even told you there are planned upgrades : (
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Old November 20th, 2012, 06:11 AM   #125 (permalink)
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You among many many others fail to realize that Network Vision INCLUDES enhancements to the existing network in the form of voice and data upgrades to those towers...not just added Lte to them.

They even told you there are planned upgrades : (
Be that as it may, it appears that Sim has been disgruntled for quite some time due to the poor network standing in his area, which is unfortunate, but is also leading to his eventual departure from Sprint. In any event, I hope that he sticks around for a little longer because I really do like what I see on the horizon for us, but it's just a matter of having a little faith combined with patience.
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Old November 20th, 2012, 09:08 AM   #126 (permalink)
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little faith and patience??

over 1 yr waiting... i dont think that is little!!! where does one cut the torture?
I think he had a lot of patience.. and sprint killed his faith.
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Old November 20th, 2012, 09:52 AM   #127 (permalink)
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little faith and patience??

over 1 yr waiting... i dont think that is little!!! where does one cut the torture?
I think he had a lot of patience.. and sprint killed his faith.
I can't decide that for you. Only you can determine what is the best course of action for yourself. I only can speak on what I have experienced and/or feel. I know that I would never pay an ETF to a company, so there's that.
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Old November 20th, 2012, 03:58 PM   #128 (permalink)
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You among many many others fail to realize that Network Vision INCLUDES enhancements to the existing network in the form of voice and data upgrades to those towers...not just added Lte to them.

They even told you there are planned upgrades : (
No, seriously, I know that Network Vision includes enhancements to the existing network.

Unfortunately, what has been happening is that Sprint hasn't been doing routine maintenence or upgrades to their existing network for at least a year. They have thrown all of their scant resources into Network Vision.

I have had degrading service for over a year. The last almost 3 months at work, the situation has gotten so bad that I can't even make a phone call sometimes.

So, I'm supposed to be thrilled that I might see an improvement in being able to place calls while at work three months from now?

And, data is practically unusable at work and has been for at least three months. And, there is no date yet on when an alleged "upgrade" is happening here. Near as the CSR could figure, he predicted that it could take LONGER than 6 months to get a data upgrade.

If Sprint would have been doing regular maintenance and upgrades instead of only focusing on Network Vision implementation, the situation would be quite different on their existing network.

Yes, I've been more than patient. I still haven't made up my mind on what to do. What I can say is that it's unacceptable to have a network that is unusable at work for at least 3-6 months more after waiting over 3 months (Since I initially complained) to see things improve.
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Old November 22nd, 2012, 12:02 AM   #129 (permalink)
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I have to agree with Sim. I spent a total of 11 years or close to with Sprint until Oct. of 2011. I went to ATT and was impressed but not totally. Sprint in my area had been great, growing, and just getting better. After 8 months of paying data overages and other items I weighed my options and left ATT to go back to Sprint. I really thought ATT wasn't much of an upgrade. I can honestly say my area is struggling since I returned. STRUGGLING. I can't load web pages in metro Baton Rouge or the surrounding areas on 3G in any kind of reasonable time. Data is not accountable at all. One day I will be blazing fast at work and the next I will be lucky to catch a signal. I constantly am told by friends they can't get a hold of me (unavailable message) or ask if I received their text that never came. Even our Nextel work phone has issues now and we work in a Sprint/Nextel area that shows full signal on the coverage map. I don't know if I can make it for the network vision upgrades. The service is almost unbearable, but I'm sure it will be a nightmare before I talk Sprint out of my contract with no ETF, again. I remember when Sprint was amazing I pray LTE fixes that.
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Old November 22nd, 2012, 07:46 AM   #130 (permalink)
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I have to agree with Sim. I spent a total of 11 years or close to with Sprint until Oct. of 2011. I went to ATT and was impressed but not totally. Sprint in my area had been great, growing, and just getting better. After 8 months of paying data overages and other items I weighed my options and left ATT to go back to Sprint. I really thought ATT wasn't much of an upgrade. I can honestly say my area is struggling since I returned. STRUGGLING. I can't load web pages in metro Baton Rouge or the surrounding areas on 3G in any kind of reasonable time. Data is not accountable at all. One day I will be blazing fast at work and the next I will be lucky to catch a signal. I constantly am told by friends they can't get a hold of me (unavailable message) or ask if I received their text that never came. Even our Nextel work phone has issues now and we work in a Sprint/Nextel area that shows full signal on the coverage map. I don't know if I can make it for the network vision upgrades. The service is almost unbearable, but I'm sure it will be a nightmare before I talk Sprint out of my contract with no ETF, again. I remember when Sprint was amazing I pray LTE fixes that.
LTE can only do so much. Don't forget about the battery drain on LTE either. Network Vision as a whole should alleviate any issues you are experiencing, but I have no idea when it is coming to Louisiana.
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Old November 24th, 2012, 03:08 AM   #131 (permalink)
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LTE can only do so much. Don't forget about the battery drain on LTE either. Network Vision as a whole should alleviate any issues you are experiencing, but I have no idea when it is coming to Louisiana.
we (personal friends) have been testing this mythical battery drain on lte issue. ...it doesnt exist on the more recent lte phones. evo lte, s3 and note2...I have owned all 3 and can assure you....3g drain was more significant.


I get where you guys are coming from..I was a sprint customer for 12 years, then went to att and had a ton of issues...employed by and now back on sprint....just pointing out right this minute is not the right time to leave Sprint. so many good things are happening that ARE actually happening. ...not just wimax pipe dreams like the past.

yesterday was awesome....not only the first time I have owned an android phone that made it through an entire thanksgiving day but also black friday shopping till 4 am without being on the charger... but the wifes att note 1 couldnt complete calls text or browse the web at most stores due to network congestion (something I experienced past two years on att and prior on sprint) and she tore through 2 batteries last night.

my note 2 trucked along happily ...calls txts and web with no issues. even had some cool moments where other note 2 owners approached me and chatted about our phones while waiting through the craziness.


I live in a world where I see many angles. my area is nearing 50% network vision completion. I see the issues some of you deal with daily periodically in small doses. I also went through the lte and hspa build outs on att as a customer and still have 6 lines on att. Its worth it to stick around...trust me
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Old November 24th, 2012, 03:29 AM   #132 (permalink)
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Old November 24th, 2012, 02:44 PM   #133 (permalink)
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we (personal friends) have been testing this mythical battery drain on lte issue. ...it doesnt exist on the more recent lte phones. evo lte, s3 and note2...I have owned all 3 and can assure you....3g drain was more significant.


I get where you guys are coming from..I was a sprint customer for 12 years, then went to att and had a ton of issues...employed by and now back on sprint....just pointing out right this minute is not the right time to leave Sprint. so many good things are happening that ARE actually happening. ...not just wimax pipe dreams like the past.

yesterday was awesome....not only the first time I have owned an android phone that made it through an entire thanksgiving day but also black friday shopping till 4 am without being on the charger... but the wifes att note 1 couldnt complete calls text or browse the web at most stores due to network congestion (something I experienced past two years on att and prior on sprint) and she tore through 2 batteries last night.

my note 2 trucked along happily ...calls txts and web with no issues. even had some cool moments where other note 2 owners approached me and chatted about our phones while waiting through the craziness.


I live in a world where I see many angles. my area is nearing 50% network vision completion. I see the issues some of you deal with daily periodically in small doses. I also went through the lte and hspa build outs on att as a customer and still have 6 lines on att. Its worth it to stick around...trust me
Oh, I have zero intention of leaving Sprint. I've been a customer for 7 years now and have not once had any major issues with them or their network. I guess I'm one of the lucky bunch. Either way, super psyched for the things to come.
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Old November 24th, 2012, 03:39 PM   #134 (permalink)
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There are reports of people seeing hints of lte here in Minneapolis, so Im pumped
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Old November 25th, 2012, 04:15 PM   #135 (permalink)
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Sprint seems to do just enough to keep me as a customer. I was on the verge of pulling my service and going to AT&T when Network Vision hit my area and my data speeds DOUBLED. It's now to the point where I'm flirting with "barely acceptable". I did move my daughter off the family Sprint plan and onto her own AT&T plan because of where she's going to college. Sprint service is horrendous on her campus while AT&T just put a new tower up right on the campus. 4G/LTE speed even in the basements of buildings! Not only does Sprint get no signal there, but the constant searching for a network kills the phone battery in 4 hours or less. So that's where my leanings towards AT&T come from.

Now that the Japanese are buying Sprint I have new hope for network improvements. Hey, it can't get any worse, right? So I keep hanging around.
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Old November 26th, 2012, 01:05 PM   #136 (permalink)
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Really? That's interesting because they even claim Sprint on their own "about us" page:

Virgin Mobile USA



Can you explain where your definitive information comes from with regards to Virgin?
As I explained being a wholly owned subsidiary of Sprint they are using Sprints/Virgin's towers, they are one and the same, Virgin doesn't lease from Sprint, same thing as Boost Mobile, a wholly owned subsidiary of Sprint that doesn't lease. All three are separate operating divisions running on the same network. Now that both Virgin and Boost have 4G phones available this also includes a free ride on Sprint's existing WiMax lease with Clear.
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Old November 26th, 2012, 02:48 PM   #137 (permalink)
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As I explained being a wholly owned subsidiary of Sprint they are using Sprints/Virgin's towers, they are one and the same, Virgin doesn't lease from Sprint, same thing as Boost Mobile, a wholly owned subsidiary of Sprint that doesn't lease. All three are separate operating divisions running on the same network. Now that both Virgin and Boost have 4G phones available this also includes a free ride on Sprint's existing WiMax lease with Clear.
But it wouldn't technically be correct that they use their "own" towers because technically speaking, Virgin is not the top of the umbrella. As a wholly owned subsidiary, they don't have separate towers from Sprint because Sprint owns them all.
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Old December 7th, 2012, 04:55 PM   #138 (permalink)
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Boost and virgin use sprint towers. Cricket has national roaming agreements with sprint using sprints towers when theres no cricket ones available
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Old December 8th, 2012, 02:59 PM   #139 (permalink)
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Well I have to admit Sprint has not been the best this year. This past summer on Sprint was a nightmare. They were rolling out LTE/Network Vision here in the Chicago area and it was just dismal. Dropped calls, had trouble receiving calls and texts and the data speeds were almost dial up like. I had just re-upped with them and was really considering paying the ETF and jumping ship.

But they finally lit up LTE in late September it has been a God send! Much better call quality and the LTE speeds while not blazing fast, has been fast enough. Not all of Chicagoland is lit up and areas of downtown Chicago still aren't covered plus the 3G speeds are still slow. But I'm hoping that by the Spring things will be looking pretty good.

I have to hand it to Sprint, I called several times over the Summer to complain and each time they gave me a credit on my bill. I'm glad I stuck it out with them.

With the continued rollout of Network Vision, a majority stake by Softbank, Sprint's controlling interest in Clearwire and Sprint aquiring a nice chunk of U.S. Cellular customers here in the midwest hopefully Sprint will have a much better year in 2013.
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Old December 8th, 2012, 08:13 PM   #140 (permalink)
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Hey bro I'm in Chicago also westside actually and while sprint lte isn't vzw or att speed wise its more reliable though and I can pull 20mb down this is what I get on a bad day outside lol
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Old December 9th, 2012, 09:57 AM   #141 (permalink)
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Hey bro I'm in Chicago also westside actually and while sprint lte isn't vzw or att speed wise its more reliable though and I can pull 20mb down this is what I get on a bad day outside lol
Really? I'm in the Oak Park/Berwyn area and on a good day I get maybe 5-6 mbps down on LTE and maybe 500-600 kbps on 3G. You must be near a tower or something.

Plus this is outside. Inside I get half that.
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Old December 11th, 2012, 10:04 AM   #142 (permalink)
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My 3G coverage all over NJ from Sprint is far better than ATT but not VZW good. However, the irony is that none are great on 3G when it comes to speed everywhere. Each has strong spots, although ATT had always been signficantly worse for me. I always see ATT people scrambling for coverage and connection.

I never factored in LTE as a primary consideration because as a Sprint user I've always been 4G limited even with Wimax. However, I always get 1.2-2 down and .8-1.5 up in the areas I most want it. I believe Sprint will hit NYC and Philly with LTE by 1Q '13 which is really where I want it most.

I used to think the Optimum hotspot commercials were stupid. Thing is - they're everywhere and I get a lot of wifi speed I never expected. The fact that there are hotspots in or near malls makes it even more convenient.
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Old December 11th, 2012, 01:59 PM   #143 (permalink)
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Old December 12th, 2012, 02:01 PM   #144 (permalink)
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Really? I'm in the Oak Park/Berwyn area and on a good day I get maybe 5-6 mbps down on LTE and maybe 500-600 kbps on 3G. You must be near a tower or something.

Plus this is outside. Inside I get half that.
The closest tower near me that has lte is 3 blocks away lol and the lowest speeds i saw outside is 8 mb
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Old December 13th, 2012, 02:53 PM   #145 (permalink)
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Different thought for the OP's question - Sprint's free shipping is pretty darn slow. I've had two packages from another vendor ship from CA that will arrive before (one has) or less than Sprint using UPS (all vendors used UPS). Pretty sad that Sprint's using UPS Ground that's taking longer than UPS regular, non-overnight or priority from small biz sellers. Come to think of it, my seller shipped within hours of my order. Sprint - well - they billed right away but shipped a day later.

Come on, Sprint! That's not how you improve your customer service image!!! Even lame ATT shipped my items almost immediately. I've never had a VZW phone, but even VZW has shipped me peripherals within hours of the order.
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Old December 14th, 2012, 09:12 AM   #146 (permalink)
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Different thought for the OP's question - Sprint's free shipping is pretty darn slow. I've had two packages from another vendor ship from CA that will arrive before (one has) or less than Sprint using UPS (all vendors used UPS). Pretty sad that Sprint's using UPS Ground that's taking longer than UPS regular, non-overnight or priority from small biz sellers. Come to think of it, my seller shipped within hours of my order. Sprint - well - they billed right away but shipped a day later.

Come on, Sprint! That's not how you improve your customer service image!!! Even lame ATT shipped my items almost immediately. I've never had a VZW phone, but even VZW has shipped me peripherals within hours of the order.
That does seem a bit off. I've never ordered anything from Sprint directly though, so I don't have any experience in this department.
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Old December 15th, 2012, 09:25 AM   #147 (permalink)
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Really? I'm in the Oak Park/Berwyn area and on a good day I get maybe 5-6 mbps down on LTE and maybe 500-600 kbps on 3G. You must be near a tower or something.

Plus this is outside. Inside I get half that.
This is what I get outside now
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Old December 15th, 2012, 09:29 AM   #148 (permalink)
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Originally Posted by Rigmaster View Post
Different thought for the OP's question - Sprint's free shipping is pretty darn slow. I've had two packages from another vendor ship from CA that will arrive before (one has) or less than Sprint using UPS (all vendors used UPS). Pretty sad that Sprint's using UPS Ground that's taking longer than UPS regular, non-overnight or priority from small biz sellers. Come to think of it, my seller shipped within hours of my order. Sprint - well - they billed right away but shipped a day later.

Come on, Sprint! That's not how you improve your customer service image!!! Even lame ATT shipped my items almost immediately. I've never had a VZW phone, but even VZW has shipped me peripherals within hours of the order.
This has not been my experience.
Shipping has either occurred overnight or 2 day.
And that's using UPS ground.
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Old December 15th, 2012, 09:38 AM   #149 (permalink)
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I haven't gotten anything ups in a long time since I had vzw and after them I saw FedEx deliver all my phones and most of the time it's overnight
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Old December 15th, 2012, 07:16 PM   #150 (permalink)
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I haven't gotten anything ups in a long time since I had vzw and after them I saw FedEx deliver all my phones and most of the time it's overnight
Ugh, I have a severe hatred against FedEx. They always lose my product, or "cannot find my location".
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