Go Back   Android Forums > Android Carriers > Sprint

New Android Wear, House and Home & Automotive forums!
Please report any threads you come across that should be moved to these new sections!

Like Tree1Likes
  • 1 Post By Citizen Coyote

test: Reply
 
LinkBack Thread Tools
Old October 3rd, 2012, 04:58 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2011
Location: Michigan
Posts: 39
 
Device(s): HTC EVO 4G
Carrier: Not Provided

Thanks: 24
Thanked 2 Times in 2 Posts
Default would i be able to get a new phone?

My evo is so crappy! I'm having nothing but issues with it. It keeps rebooting randomly and sometimes freezes when I'm not doing much anyway.
A co-worker said for me to take it to Sprint and tell them it keeps rebooting and they will give me a new one for free, is that true?
I do have insurance on the phone too..
I am just so tired of this crap phone, I cannot wait until next July comes so i can upgrade! Haha

Thanks!

aliciaa75 is offline  
Reply With Quote
sponsored links
Old October 3rd, 2012, 05:10 PM   #2 (permalink)
ROM/Application Developer
 
KJohns's Avatar
 
Join Date: Dec 2011
Location: Illinois - U.S.
Gender: Male
Posts: 742
 
Device(s): HTC One M7, Galaxy S4, Galaxy S 2, Galaxy Tab 2 10.1, and a bunch of older phones i tinker with!
Carrier: T-Mobile

Thanks: 98
Thanked 193 Times in 162 Posts
Default

Quote:
Originally Posted by aliciaa75 View Post
My evo is so crappy! I'm having nothing but issues with it. It keeps rebooting randomly and sometimes freezes when I'm not doing much anyway.
A co-worker said for me to take it to Sprint and tell them it keeps rebooting and they will give me a new one for free, is that true?
I do have insurance on the phone too..
I am just so tired of this crap phone, I cannot wait until next July comes so i can upgrade! Haha

Thanks!
best bet to get a free replacement phone from any carrier is to be persistant. LOL keep going into the store and having a "tech" look at your phone and make attempts to fix the device- eventually they will replace it.
__________________
"If money is your hope for independence you will never have it. The only real security that a man will have in this world is a reserve of knowledge, experience, and ability."

-Henry Ford-
KJohns is offline  
Reply With Quote
The Following 2 Users Say Thank You to KJohns For This Useful Post:
aliciaa75 (October 3rd, 2012), Granite1 (October 4th, 2012)
Old October 3rd, 2012, 05:35 PM   #3 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2011
Location: Michigan
Posts: 39
 
Device(s): HTC EVO 4G
Carrier: Not Provided

Thanks: 24
Thanked 2 Times in 2 Posts
Default

Lol okay, thank youu! (:
aliciaa75 is offline  
Reply With Quote
Old October 4th, 2012, 10:25 AM   #4 (permalink)
Senior Member
 
Citizen Coyote's Avatar
 
Join Date: Aug 2011
Location: Austin, TX
Posts: 595
 
Device(s): Nexus 4, Motorola Photon 4G (2.3.4 w/root)
Carrier: T-Mobile, Sprint

Thanks: 163
Thanked 213 Times in 149 Posts
Default

You'll most likely get a refurbished EVO in exchange just FYI, and not a true new phone. This can still be an improvement if you're having issues, however. For what it's worth, I went through the same thing with my old EVO, and the replacement fixed that problem.
KJohns likes this.
__________________

Motorola
- Kickapoo word for "broken promise."
Citizen Coyote is offline  
Reply With Quote
The Following User Says Thank You to Citizen Coyote For This Useful Post:
aliciaa75 (October 4th, 2012)
Old October 4th, 2012, 01:19 PM   #5 (permalink)
ROM/Application Developer
 
KJohns's Avatar
 
Join Date: Dec 2011
Location: Illinois - U.S.
Gender: Male
Posts: 742
 
Device(s): HTC One M7, Galaxy S4, Galaxy S 2, Galaxy Tab 2 10.1, and a bunch of older phones i tinker with!
Carrier: T-Mobile

Thanks: 98
Thanked 193 Times in 162 Posts
Default

Quote:
Originally Posted by Citizen Coyote View Post
You'll most likely get a refurbished EVO in exchange just FYI, and not a true new phone. This can still be an improvement if you're having issues, however. For what it's worth, I went through the same thing with my old EVO, and the replacement fixed that problem.
thats true. As a tech myself once upon a time, if the replacements (refurbished) devices continue to fail there's a good chance you'll get a BRAND NEW one eventually. But as long as a refurb fixes your problem you should be fine, its always nice to have a "plan b" tho
KJohns is offline  
Reply With Quote
The Following User Says Thank You to KJohns For This Useful Post:
aliciaa75 (October 4th, 2012)
Old October 4th, 2012, 02:06 PM   #6 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2011
Location: Michigan
Posts: 39
 
Device(s): HTC EVO 4G
Carrier: Not Provided

Thanks: 24
Thanked 2 Times in 2 Posts
Default

Thank you!
Honestly a refurbished one will be fine for me. I just am annoyed with this phones problems. I really liked this phone, but it has been having non stop issues for a while now. So I'm going to take it to sprint maybe this weekend to see what they can do.
aliciaa75 is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Carriers > Sprint
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 07:57 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.