Go Back   Android Forums > Android Carriers > Sprint

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

Like Tree4Likes
  • 3 Post By Rxpert83
  • 1 Post By falconey

test: Reply
 
LinkBack Thread Tools
Old January 30th, 2013, 06:33 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: May 2010
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Can't activate handset that's been blacklisted (insurance replacement)

I have a problem, I have a replacement evo 3D. Long story short, I got my evo wet on vacation, I had insurance, called them, ordered replacement phone, but since I could not fax my signature back to them on vacation, I waited till I got back home, I sent it in, they said a phone was sent to my vacation home already, well, I never saw it, so I complained and they sent out another one, no problems, works fine. Then two moths later, my condo ASIC called to say a box was there, I had it sent to my home and it was the first evo, they sent it without the fax which they said they would not do. Now I has two, and they never asked for it back, even after I called them to tell them. So I sold it, and it cannot be turned on because the sprint dealer says the number is showing lost/stolen and therefore cannot be turned on, what can I do with it now?

bergfurher is offline  
Last edited by marctronixx; January 30th, 2013 at 08:08 PM. Reason: Updated thread title
Reply With Quote
sponsored links
Old January 30th, 2013, 06:46 PM   #2 (permalink)
Dr. Feelgood
 
Rxpert83's Avatar
 
Join Date: Aug 2011
Location: MN
Gender: Male
Posts: 16,160
 
Device(s): Nexus 7, Nexus 5
Carrier: Sprint

Thanks: 13,697
Thanked 11,815 Times in 6,809 Posts
Default Re: Evo replacement won't work, says unable to activate

Quote:
Originally Posted by bergfurher View Post
I have a problem, I have a replacement evo 3D. Long story short, I got my evo wet on vacation, I had insurance, called them, ordered replacement phone, but since I could not fax my signature back to them on vacation, I waited till I got back home, I sent it in, they said a phone was sent to my vacation home already, well, I never saw it, so I complained and they sent out another one, no problems, works fine. Then two moths later, my condo ASIC called to say a box was there, I had it sent to my home and it was the first evo, they sent it without the fax which they said they would not do. Now I has two, and they never asked for it back, even after I called them to tell them. So I sold it, and it cannot be turned on because the sprint dealer says the number is showing lost/stolen and therefore cannot be turned on, what can I do with it now?
The number has been blacklisted and isn't able to be used on the sprint network.

The one you sold was the blacklisted one? I'd give the guy his money back.
Rxpert83 is offline  
Reply With Quote
The Following 2 Users Say Thank You to Rxpert83 For This Useful Post:
DragonSlayer95 (January 30th, 2013), marctronixx (January 30th, 2013)
Old January 30th, 2013, 08:07 PM   #3 (permalink)
HTC User
 
Join Date: Oct 2009
Posts: 5,109
 
Device(s):
Carrier: Not Provided

Thanks: 20,785
Thanked 3,011 Times in 1,764 Posts
Default

Since this is Sprint policy and not specific to any particular handset, moved thread to sprint forum.
marctronixx is offline  
Reply With Quote
The Following User Says Thank You to marctronixx For This Useful Post:
Rxpert83 (January 30th, 2013)
Old February 1st, 2013, 06:55 AM   #4 (permalink)
Senior Member
 
falconey's Avatar
 
Join Date: Dec 2010
Location: Atlanta
Posts: 646
 
Device(s): 2 x Note 3, Note 2 Blackberry Curve
Carrier: Sprint

Thanks: 420
Thanked 408 Times in 252 Posts
Default

C'mon now. Not to judge you, but if you were going to sell it even though you knew it wasn't truly your device you should have at least researched the implications before listing it for sale.
marctronixx likes this.
falconey is offline  
Reply With Quote
The Following 2 Users Say Thank You to falconey For This Useful Post:
marctronixx (February 1st, 2013), Mr. Ed (February 26th, 2013)
Reply


Go Back   Android Forums > Android Carriers > Sprint
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 08:11 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.