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Old April 11th, 2013, 07:03 PM   #1 (permalink)
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Default First steps help

I am a senior citizen,this is the first smartphone a Samsung Galaxy Reverb,there is a huge market out here for proper help.By that I mean we don't even know what questions to ask.We need step by step info. and I would really like to be able to make a list of questions as they come,telephone someone who is close [local] and pay them to walk you thru on telehpone?Tech support of this kind does not exist that I am aware of.What exist now is too slow,ineffectative for for millions of people.Example:I don't what wifi is,I call my person without the bs of waiting,pushing numbers,etc,not understanding their accent,and without searching web for hours.At our age time is at a preimium.Live chat is not practical for us.
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Old April 12th, 2013, 04:35 PM   #2 (permalink)
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Hi Tootsie, here are a few links to help you out some, we are looking at even more stuff for the seniors. Hope this helps for now.
~**~ PLEASE READ ME FIRST! Android Things to Know! ~**~

youtube Galaxy Reverb

Edit: You can also PM me anytime with questions, just click on my name and or avatar. The rest is easy.
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Old April 12th, 2013, 07:24 PM   #3 (permalink)
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Quote:
Originally Posted by Tootsie60 View Post
I am a senior citizen,this is the first smartphone a Samsung Galaxy Reverb,there is a huge market out here for proper help.By that I mean we don't even know what questions to ask.We need step by step info. and I would really like to be able to make a list of questions as they come,telephone someone who is close [local] and pay them to walk you thru on telehpone?Tech support of this kind does not exist that I am aware of.What exist now is too slow,ineffectative for for millions of people.Example:I don't what wifi is,I call my person without the bs of waiting,pushing numbers,etc,not understanding their accent,and without searching web for hours.At our age time is at a preimium.Live chat is not practical for us.
Hello Tootsie. Our Guide Lilbit has provided some clickable links for you, which include actual videos of the actions and operation of your Android Reverb. Play those videos a few times, use the pause feature and mimic the activities you see with your own Reverb.

Wifi is simply a point of internet contact in a local area.. it is most often via a router, which brings the internet signal into the area (such as your house or a public area such as a coffee shop, etc) and emits that signal to your device (your Reverb, in this case).

It takes some special settings on your device to achieve the connection. Here's how as provided by the Reverb User Manual (scroll down to pages 80 and 81 for wifi connection instructions):

Virgin_Mobile_M950_Galaxy_Reverb_English_User_Manu al_LH6_F4.pdf

One thing about Android Forums, Tootsie: all queries are very very welcome and those queries and learning tools are what were are here for.

See you in the Galaxy Reverb section!
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