Touchscreen started acting weird

grrgoyl · June 19th, 2009, 05:14 PM

This is my first post, so hello first of all

I've been reading through a lot of the forum and there's a lot of useful stuff on here. I'm really grateful I found it, because the user manuals/resource books I've found are pretty vague and unhelpful.

I've had my G1 for only a week, loving it mostly (apart from the battery and T9 text issues that have already been extensively bitched about).

Then last night when I went to browse the web the touchscreen started acting funky. First the orientation refused to flip to landscape (prompting me to search all the accelerometer posts here -- no help). Then when I tried touching links or adjusting the view, the screen got all jittery and jerky. But moving my finger while an inch away from the screen made the text scroll up and down (static electricity?) Significant or not, I had just finished recharging it and in fact still had it plugged in to get to the 2 hours over that's suggested to optimize battery life.

Just rebooting the phone (not resetting, and also unplugging) seemed to fix it, but since it's only a week old I'd like to get this addressed while it's still in warranty if necessary. Anyone else come across this at all? I appreciate any input

punkzanyj · June 19th, 2009, 06:07 PM

Quote:

Originally Posted by grrgoyl

This is my first post, so hello first of all

I've been reading through a lot of the forum and there's a lot of useful stuff on here. I'm really grateful I found it, because the user manuals/resource books I've found are pretty vague and unhelpful.

I've had my G1 for only a week, loving it mostly (apart from the battery and T9 text issues that have already been extensively bitched about).

Then last night when I went to browse the web the touchscreen started acting funky. First the orientation refused to flip to landscape (prompting me to search all the accelerometer posts here -- no help). Then when I tried touching links or adjusting the view, the screen got all jittery and jerky. But moving my finger while an inch away from the screen made the text scroll up and down (static electricity?) Significant or not, I had just finished recharging it and in fact still had it plugged in to get to the 2 hours over that's suggested to optimize battery life.

Just rebooting the phone (not resetting, and also unplugging) seemed to fix it, but since it's only a week old I'd like to get this addressed while it's still in warranty if necessary. Anyone else come across this at all? I appreciate any input

If you bought your G1 from T-Mobile and are a T-Mobile customer, you have a free handset replacement clause that doesn't expire for a year.

grrgoyl · June 19th, 2009, 06:40 PM

Really? I am and that's good to know. I'll give it some time then before panicking. Thanks!

punkzanyj · June 20th, 2009, 11:39 PM

Quote:

Originally Posted by grrgoyl

Really? I am and that's good to know. I'll give it some time then before panicking. Thanks!

Obviously that only includes things that are categorically not your fault. If you use that clause, you have to send in your old phone for inspection. They may fix it and try to sell it as a refurb, or something. If they discover that the issue was due to you mishandling the phone, then they actually will charge you for the handset replacement.