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Old May 23rd, 2013, 01:11 AM   #1 (permalink)
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Default GS4 freezes often? HELP!

my galaxy s4 freezes completely around twice daily. The screen stays black, and even though i touch the home button or the power button, nothing responds, so I have to hold the power button and turn it off. and then turn it on again. can anyone help? or do i call t mobile and exchange my galaxy s4?

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Old May 23rd, 2013, 01:31 AM   #2 (permalink)
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Have you tried doing a factory reset yet to see if that solves the issue?
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Old May 23rd, 2013, 02:11 AM   #3 (permalink)
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Yes i did. and by the way. I used to LOVE Avatar: The Last Airbender when it was on TV.
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Old May 23rd, 2013, 06:06 AM   #4 (permalink)
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Are you on rooted stock ROM? Which recovery?
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Old May 23rd, 2013, 10:33 AM   #5 (permalink)
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Yesterday, i was on stock with root and TWRP on MDL. today, im on MDL non-rooted with stock recovery. I went back to complete stock to see if it fixed the problem. and it didnt. the phone still freezes. It was frozen when i woke up. I pressed the power button, the home button and no response. so, i held the power button and it turned off. then, i turned it on again. I don't know whats going on. i didnt have that problem before.
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Old May 23rd, 2013, 10:38 AM   #6 (permalink)
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If you're still having the problem on stock I think I would get a warranty replacement.
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