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Old January 23rd, 2012, 09:24 AM   #1 (permalink)
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Default t-mobile mytouch q issue

I've had the phone a few months. If I don't have internet connection I cannot make or recieve a call or text message. I've called t-mobile 3 times about this with no help what so ever. Any ideas?

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Old February 27th, 2012, 07:09 PM   #2 (permalink)
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If they haven't told you to wipe it yet, I would say go to a store and get a new sim card.
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Old May 30th, 2012, 09:43 AM   #3 (permalink)
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Forgive me if this was already something that you have tried, but it sounds like your phone is set on using internet only for connecting. If you haven't already done this, check your Wi-Fi Settings [Menu>Settings>Wireless & Networks>Wi-Fi Calling Settings>Connection Preferences] and see if you have your phone set on "Wi-Fi Only." If you do, tap the appropriate setting to take you off of that (i.e.) "Wi-Fi Preferred" or "Cellular Preferred").

Hope that this helps.
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Old October 3rd, 2012, 12:24 PM   #4 (permalink)
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Quote:
Originally Posted by projevus View Post
I've had the phone a few months. If I don't have internet connection I cannot make or recieve a call or text message. I've called t-mobile 3 times about this with no help what so ever. Any ideas?
Any fix for this I am having the same problem
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Old October 16th, 2012, 01:17 PM   #5 (permalink)
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T-Mobile MyTouch Q
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If you are looking for the T-Mobile myTouch Q by Huawei, click here. The T-Mobile MyTouch Q is another device from T-Mobile -- this time by LG -- that continues the "MyTouch" brand. The Mytouch Q is built for ease of use with its full... Read More



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