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Old September 10th, 2010, 10:14 AM   #1 (permalink)
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Thumbs down problems with my mytouch slide

my touch slide is agrevatine me lately..
1.the texts r going all out of wack...
2-constantly loosimg signal.
3-while iam texting some one it just cuts me short and send me back to the main menu
IS IT ONLY MY FONEEEEEEE.LOL

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Old September 10th, 2010, 11:11 AM   #2 (permalink)
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The proofreading application is probably crashing.
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Old October 3rd, 2010, 05:41 AM   #3 (permalink)
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same as mine. My threads are all mixed up, it says i received a message from someone but then when i click the actual thread its from someone else. It will take me back to the threads and when it f**ks up and i goes the home button it goes to the screen that says my in green when its turning on and acts like its rebooting. I am so sick of it!! theres othe stuff too. My service drops completely at random intervals then the signal comes back then a minute later the internet, it does it all the time. I am so mad, cuz my g1 was having problems too. It had a glitch that always repeated the same combination of letters and numbers. As for my mytouch, ive had to factory reset it twice, it worked for a bit after the first time but when i did it again it didnt help. Customer Care said i should delete some of my threads, but i cant because it says loading like its deleting the threads but it can sit there all night and in thrning it will still say loading. I cant delete them individually either. I have no idea what it is but i dont think i can get my phone turned in because i dropped it one and it got f*cked up, and i think the warranty is void, but it sucks because the problems started about 1.5 mos after the drop and it was still in tip top shape. I HATE it, because if the signal all of my calls get dropped and my webpages dont load because when the signal keeps going out, it comes back for only about a minute then *drop* so annoying. this took forever to write plz help.
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Old October 4th, 2010, 04:35 PM   #4 (permalink)
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It's Tmobile. It's been happening to us -Vibrant owners- also.
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Old October 7th, 2010, 01:30 PM   #5 (permalink)
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Angry MyTouch Slide

I have to vent...I purchased the MyTouch Slide in June 2010, I am having my 5th, yes 5th phone being shipped to me. The phone works great for 3 weeks then starts losing signal and dropped calls every minute. Master reset does not help. The last 3 phones have the exact same problem. The bluetooth has static with all the phones when the phone gets moved from one pocket to another. The only way it works fine is by having the phone next to my bluetooth. Does anyone have this same problem. Tmobile says there is not a problem. I paid top dollar for this piece of crap phone. Right now while I wait, I am usine an old Razor phone and it is working perfectly.
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Old October 7th, 2010, 02:10 PM   #6 (permalink)
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I have to vent...I purchased the MyTouch Slide in June 2010, I am having my 5th, yes 5th phone being shipped to me. The phone works great for 3 weeks then starts losing signal and dropped calls every minute. Master reset does not help. The last 3 phones have the exact same problem. The bluetooth has static with all the phones when the phone gets moved from one pocket to another. The only way it works fine is by having the phone next to my bluetooth. Does anyone have this same problem. Tmobile says there is not a problem. I paid top dollar for this piece of crap phone. Right now while I wait, I am usine an old Razor phone and it is working perfectly.
My sixth one shipped today. I feel your pain.
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Old October 13th, 2010, 02:52 PM   #7 (permalink)
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Glad I'm not the only one getting aggravated with this phone. My phone drops calls constantly at least twice a day. The signal fades randomly, my texts will and won't send at random, and my phone will reset itself whenever it feels like it. I haven't called to complain about it yet because I keep thinking to myself that maybe it will get better. Guess I'm wrong.
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Old October 14th, 2010, 07:23 AM   #8 (permalink)
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Le pop mecka sing pop pai. Nacoy **** flack nakai pho hoa Viet.
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Old October 19th, 2010, 10:58 AM   #9 (permalink)
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Have been having this same issue spoke with a t-mobile rep last night and they said. I needed to get a new sim card. That in the last few months they have been issuing new sim cards that support the 3g networks. I'm going to pick mine up today they are replacing it free will update if it helps or not.
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Old October 19th, 2010, 09:02 PM   #10 (permalink)
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My my touch would shut off atleast 10x a day on its on. Anyone one have any suggestions on what i can do? or whats causing it to do that
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Old October 20th, 2010, 12:20 PM   #11 (permalink)
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My my touch would shut off atleast 10x a day on its on. Anyone one have any suggestions on what i can do? or whats causing it to do that
Has it done that since day one? If not, did it start after you installed an app? If so, remove that app and see if that helps. If it has done it since day one I'd suspect you got a lemon and should call TMo to get it replaced.
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Old October 20th, 2010, 02:47 PM   #12 (permalink)
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Default Aggravated!

I also have a Mytouch Slide and I just received my 3rd one today in 1 month. The second one has heating problems as well as all the other ones I was having. I called tmobile yesterday and was told that they were unaware of any problems with the Mytouch Slide. Then I googled it and found all these problems that other people are having. I am having same problems. I have had reset as well as a new sim card. She did tell me yesterday that if the 3rd phone has the same problems then I can get a choice of a different phone.

These are the problems I'm having:

-Hangs up on people and goes into airplane mode
-It loses signal and internet signal constantly. Turning it off and back on has stopped working.
-My texts are messing up and it won't delete texts.
-It's overheating. The 2nd one did not the first one.
-I have terrible reception.
-My apps don't work correctly. Especially my Twitter app.

I had a motorola cliq and never had an issue with it. This phone had a bigger screen and had a few fancy features so I thought I was getting a better phone. That has not been the case! I have signed a 2yr contract with Tmobile so i'm stuck. I have never had any problems with Tmobile until this phone. I will NEVER buy a Tmobile phone again. I have been lied to by representatives of Tmobile and been made to feel like it was MY problem and not the phone. "operator malfunction".
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Old October 20th, 2010, 03:39 PM   #13 (permalink)
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I doubt they lied when they said they didn't know about any problems with the Slide. They don't search forums to read about every issue anyone could possibly have. The only issues CSRs will likely know about are ones that affect an entire model line, like the GPS issues the Samsung Galaxy S phones have. (Had?)
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Old October 21st, 2010, 06:28 PM   #14 (permalink)
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My husband and I both have the 3G slides and ever since we got the update we have had the same issues- dropped calls, not being able to dial out, can't use the onscreen keyboard to text- says it's in airplane mode when it really isn't- we have had a hard reset done- new sim cards- and we are on our 3rd set of phones...still same issue- i am expecting a phone call here soon from one of the android tech reps- she told me previously this week that if these ones didn't work and it wasn't the network they would give us a different brand of phone at no cost to us. so hopefully she will call soon and we can be on our way to having better phones! good luck to everyone else having this same problem =) oh..and p.s. Tmobile reps claim this is not a "KNOWN" issue- but considering how many people i have seen blogging about it..even on their forum page on their website..i think it is
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Old October 23rd, 2010, 04:31 PM   #15 (permalink)
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I am on my third phone, too! In fact, while I was trying to finish the purchase, they changed the phone out because the one they were transfering all of my contacts to started messing up. It's incredible but typical for tmobile to act like they do not know about these issues. Mine will go through the whole shutting down and rebooting process when I try to make a call, sometimes when it's been idle or when I have just ended one call and want to make another. Sometimes the screen freezes. If they would just come out with updates to address problems on the current phones, instead of sticking their head in the sand, I would be so happy.
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Old October 23rd, 2010, 11:20 PM   #16 (permalink)
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I am on my 7th phone!
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Old October 24th, 2010, 03:26 AM   #17 (permalink)
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First mine locked its sim card with a password and how the f***ck did it expect me to make calls or use the internet. Then it i fixed after sim replace and data reset but later started to unallow me to make calls and the phones sense ui FORCE CLOSES!!!! Unbelievable
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Old October 24th, 2010, 05:55 AM   #18 (permalink)
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I am on my 7th phone!
8th here.

3rd with a lopsided slide out keyboard.

and the headphone jack does not work.
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Old October 24th, 2010, 08:36 AM   #19 (permalink)
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No problems here...i love my slide!
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Old October 24th, 2010, 08:58 AM   #20 (permalink)
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No problems here...i love my slide!
How many exchanges did that take?
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Old October 24th, 2010, 11:19 AM   #21 (permalink)
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i did exchange it once but not for any problems i was having. i just wanted the redesigned keyboard. which coming from me i know is pretty funny since i have said many times that i never use the keyboard. i thought it was a better design and should have always been that way so i swapped my original out.
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Old October 25th, 2010, 04:43 PM   #22 (permalink)
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I just got this My Touch 3G Slide as a replacement for my 3rd MotoFail Cliq on 10/13/2010. Phone worked great for 3 days until I woke up the morning of 10/16/2010 to a message from T-Mobile stating that there was an update available for my phone. Regrettably, I installed the update, and since that time my phone has frozen more than two dozen times. Doesn't matter what I am doing, sometimes at idle, during text messaging, or during a call. I have to remove the battery to regain control. It will not end an active call, but I can't do anything with the phone but talk and have to pull the battery to end the call.

Has anyone else experienced this? If so, how did you resolved the issue?
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Old October 29th, 2010, 11:49 PM   #23 (permalink)
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this is a pain in the ass bump, and sorry for this, but me and multiple friends have been having related issues and i was wondering if there was anything we could do?! we've all gotten new sim cards, restored our phones more than a couple times..
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Old October 30th, 2010, 04:43 PM   #24 (permalink)
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I had about 4-5 Samsung Behold IIs exchanged, and then T-Mobile sent me a Mytouch Slide. The screen seems loose and looks somewhat lopsided when I slide it up, however I was willing to keep the phone anyway with hopes of avoiding another phone exchange fiasco. After I had the phone about 3-5 days I would constantly lose all service for approximately 10-30 minutes; during this "outage period" the phone was useless, and it continually told me in the notification bar to set the time. I tried to manually acquire the T-Mobile network with my phone, but when I did, it would tell me that my SIM card did not allow me to register to the network (or something along those lines). I called customer service and they had me do a factor reset and swap out the SIM card for an updated version. This solved the signal issues, however my phone began restarting whenever I tried to make a phone call. It had done it twice when I initially got the phone, but after the factory reset and the SIM card swap, it seemed to have been fixed; I was wrong. I performed another factory reset, and attempted to make phone calls before installing any apps, to make sure that none of them were causing the issue. Now the phone seemed to be worse, before it would only restart if I hung up from a call, and then called someone else; now, it restarts when the screen says dialing, regardless of who I'm calling, when I'm calling them, or where I am. I called customer service again and explained to them what was happening, and now I'm waiting for my second Mytouch Slide. I really hope my newly-refurbished Mytouch Slide has no phone call issues, camera issues or build quality concerns...

UPDATE:

So I received my second Slide, and although this one allowed me to make phone calls just fine, the screen keeps rolling upwards. The upward rolling screen problem began about 3 days after I received the phone. I tried factory resets, etc. etc. and nothing worked. T-Mobile and I performed another phone swap, and I received my THIRD Slide...This phone makes phone calls fine, the screen isn't running away from me and when I slide the screen up it isn't lopsided, which was another problem with the first two phones. One problem with my third slide, is that it is the old keyboard design, and the keys seem really stiff. However, I am quite tired of running around to UPS stores for T-Mobile, and I'm just going to stick with the old keyboard design and stiff keys since everything else works; perhaps my fingers will get stronger or the keys will loosen up a bit over time. I probably would exchange his phone too, but after the two Samsung Behold IIs I had on my account, and the Slide dilemma, I pretty much am fed up with exchanging phones with T-Mobile.
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Old November 2nd, 2010, 10:31 PM   #25 (permalink)
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Good luck,i had 4,g2 now after complaining.
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Old November 3rd, 2010, 05:44 AM   #26 (permalink)
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Is anyone having problems with your screen turning into what looks like a slot machine? My phone first started doing this to me when I would text with the keyboard. Then I started using the on screen key board...now I cant even unlock my phone cause the screen seems to be ...slipping I guess.. Currently using my G1..calling T mobile in the morning...... Any suggestions?
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Old November 3rd, 2010, 03:15 PM   #27 (permalink)
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Quote:
Originally Posted by cubanricanpapi View Post
my touch slide is agrevatine me lately..
1.the texts r going all out of wack...
2-constantly loosimg signal.
3-while iam texting some one it just cuts me short and send me back to the main menu
IS IT ONLY MY FONEEEEEEE.LOL


i had the sammmme prob. u need the new 3g sim card for ur phone. if u already have it.. they have to run some other test on ur phone.
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Old November 4th, 2010, 07:32 PM   #28 (permalink)
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Does anyone know if there is a way to speed up the Mytouch Slide touchpad? It seems like it takes a lot of effort to navigate around a message I'm typing via touchpad.
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Old November 6th, 2010, 10:52 AM   #29 (permalink)
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im on my first phone. i have had nothing wrong with it. but at first my text threads were getting a little mixed up but recently that has stopped. but i dont have any dropped calls or random restarting... and my phone has a bit of water damage too
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Old November 27th, 2010, 03:10 AM   #30 (permalink)
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Wow, my first one worked just fine. Sure, it had the wobbles, but all of them did. Then it started to not let me make outgoing calls, but rooting fixed that problem. I was getting to no signal bulls**t too, but again, rooting fixed it. I wouldn't count on that fix ing all your problems, though.
Hey, is anyone's battery door really squeeky? Mine is really irritating right behind all my Home, Menu, and Back buttons, and I can't take it back now. anyone know where I can find a replacement door?
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Old November 30th, 2010, 04:43 PM   #31 (permalink)
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.... Sure, it had the wobbles, but all of them did. ...
Mine doesn't. My wife and I are still on our original Slides that we bought in June. The closest thing to a problem we've had with either one is that the protective film we applied (Skinomi TechSkin) started to collect dust and peel up at the corners.
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Old November 30th, 2010, 05:44 PM   #32 (permalink)
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Jeez your lucky. Mine wobbles really bad, even though it doesn't bug me too much. So seriously, am I the ONLY one with a squeaky battery door? I'm gonna need to buy a new one...
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Old November 30th, 2010, 08:42 PM   #33 (permalink)
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Quote:
Originally Posted by stryder06 View Post
Glad I'm not the only one getting aggravated with this phone. My phone drops calls constantly at least twice a day. The signal fades randomly, my texts will and won't send at random, and my phone will reset itself whenever it feels like it. I haven't called to complain about it yet because I keep thinking to myself that maybe it will get better. Guess I'm wrong.
lol me too... i work for sprint but im trying my best to stay with tmobile... i wish that they would listen to our issues and do something about it... meto pcs just got a 90% 3g coverage area in the us what the hell... dats messed up... come on tmobile we can do this...
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Old December 1st, 2010, 01:40 AM   #34 (permalink)
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Jeez your lucky. Mine wobbles really bad, even though it doesn't bug me too much. So seriously, am I the ONLY one with a squeaky battery door? I'm gonna need to buy a new one...
I will tell you this.

Electrical tape works wonders.

One strip on the bottom below the battery (be sure to cut a place for the mic) and one strip down the left side starting from the top of the battery all the way to the camera button. No more squeaking battery cover.
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Old December 2nd, 2010, 12:33 AM   #35 (permalink)
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I read all the posts and wow it sucks that many of you have experienced problems. I've only experienced out of order text msgs and that's it, and I'm on my first phone. Handcent fixed the order. I was thinking about exchanging it since two letters keyboard buttons are not consistently lit up with the rest of the keyboard buttons, but I'd much rather have inconsistent lit up keyboard buttons rather than dropped calls, frozen screen, or random shutdowns that I might get from exchanging for a refurbished (2nd hand, 3rd hand, 4th hand?) phone. I don't wanna get a fixed now because what if they freakin' exchange my phone on purpose. No thanks!
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Old December 2nd, 2010, 12:25 PM   #36 (permalink)
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my phone has minor issues that I realize now after reading some of the replies thinking "hey, me too"...

nothing TOO bad, however..

I'm on my first, which was an original June release, and it's been good to me..

my only question is since I didn't get insurance on it, am I screwed if anything major happens like some of you guys?
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Old December 5th, 2010, 02:53 AM   #37 (permalink)
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Quote:
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I will tell you this.

Electrical tape works wonders.

One strip on the bottom below the battery (be sure to cut a place for the mic) and one strip down the left side starting from the top of the battery all the way to the camera button. No more squeaking battery cover.
On the outside of the battery cover or along the inside? I wanna try it...
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Old December 8th, 2010, 10:08 AM   #38 (permalink)
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my phone has minor issues that I realize now after reading some of the replies thinking "hey, me too"...

nothing TOO bad, however..

I'm on my first, which was an original June release, and it's been good to me..

Well I spoke too soon, I'm starting to have the random loss of signal, and the phone won't dial out. I noticed I don't get EDGE, Its either 3G (which is running incredibly fast right now), or no signal at all ("x" next to the signal bars), and it'll switch back and forth between 3G and no signal once a minute, it seems...


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my only question is since I didn't get insurance on it, am I screwed if anything major happens like some of you guys?

still wondering about this question, and do I need to have insurance to get a replacement?
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Old December 8th, 2010, 11:13 AM   #39 (permalink)
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On the outside of the battery cover or along the inside? I wanna try it...
on the phone under the battery cover. Here is mine.

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Old December 8th, 2010, 11:54 AM   #40 (permalink)
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still wondering about this question, and do I need to have insurance to get a replacement?
No if its a mechanical defect they will exchange it under warranty.
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Old December 9th, 2010, 10:43 AM   #41 (permalink)
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No if its a mechanical defect they will exchange it under warranty.
Thanks!


But it seems I spoke too soon AGAIN.!!

Once I deleted a few texts, BAM, EDGE popped right up, 3G is fine and everything's peachy..

I noticed it was an MMS that failed to download, once I deleted it, everything's fine again..

Weird, but my phone's fine........for now.
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Old December 22nd, 2010, 03:04 AM   #42 (permalink)
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my touch panel says fail when i go to the rest screen!
it would foreclose when i make calls but only sometimes!
please help, i've tried everything):
but what do i do after i hit recovery?
it shows a picture of a phone with a red triangle with a ! in it.
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Old December 27th, 2010, 09:24 PM   #43 (permalink)
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Angry

well I just read everyone's issues on the Mytouch 3G... you are definitively not alone... I searched the web today for the same reasons....

I am on my 5TH Mytouch about to call TMobile for another one. it is crazy to read that some of you are on your 7th phone...I have had my phone since it came out in June 2010 and it seems that it is every month or so that this stupid phone starts to act up by doing the following...

  • dropped calls (anytime, anywhere)
  • mixed up text message threads
  • goes from service to no service, airplane mode or sometimes it just restarts by itself.
  • it also copied my contacts five times each, now I have 5x the same person.
This phone is an awesome phone (for the first 30 days or so) then it craps... Why? I honestly don't know what to do, TMobile keeps sending me a new phone each time, and it really sucks to reload and reinstall all of my info every time this happens.

Anyone got anything on this issue?

HAS ANYONE BEEN OFFERED A REAL SOLUTION TO THIS??? (besides getting a new phone)

I would like to hear from you.
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Old December 28th, 2010, 12:41 AM   #44 (permalink)
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I am on my 8th Mytoiuch Slide...mostly display issues...screen does not respond to touch...this usually after a month and I have started loving the phone again...I have had this one about a month and finally got all my apps etc downloaded again....and ....and...again...this time a wierd dark gray area is spreading from the inside out...darkening the screen...u can still see the lighter area on the outside...it looks like I spilled something on it but DID NOT...just had it sitting up charging beside my desktop...just used it 1/2 hour before...it's freaking me out...I tore it apart and took out battery and off screen saver and sat it above a heater vent...it works fine electrically...bummer bummer...I HATE going back into the store...they know me by sight now...I always feel like I am some sort of criminal/liar...trying to just get a new phone...which I DO NOT want...I just want it to last...I had an iphone before this (jail broken) for 2 years and NO problems whatsoever...but my wife got a slide and hooked me in...I love the hard keyboard...and other features...bummer...number 9 coming up...what am I going to do when the 1 year warranty is up????....bummer
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Old December 28th, 2010, 12:43 AM   #45 (permalink)
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Notsure 8th Slide...mostly display problems... bummer bummer

I am on my 8th Mytoiuch Slide...mostly display issues...screen does not respond to touch...this usually after a month and I have started loving the phone again...I have had this one about a month and finally got all my apps etc downloaded again....and ....and...again...this time a wierd dark gray area is spreading from the inside out...darkening the screen...u can still see the lighter area on the outside...it looks like I spilled something on it but DID NOT...just had it sitting up charging beside my desktop...just used it 1/2 hour before...it's freaking me out...I tore it apart and took out battery and off screen saver and sat it above a heater vent...it works fine electrically...bummer bummer...I HATE going back into the store...they know me by sight now...I always feel like I am some sort of criminal/liar...trying to just get a new phone...which I DO NOT want...I just want it to last...I had an iphone before this (jail broken) for 2 years and NO problems whatsoever...but my wife got a slide and hooked me in...I love the hard keyboard...and other features...bummer...number 9 coming up...what am I going to do when the 1 year warranty is up????....bummer
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Old December 28th, 2010, 12:51 AM   #46 (permalink)
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PS...In the store or on the phone, the reps ALWAYS act like I am the ONLY one who has ever had any problems...ever!....makes me feel like sxxt....and what a waste of time...hours on the phone at my nieghbors to use his landline....hours in the store...I hate it!!!
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Old December 28th, 2010, 10:37 PM   #47 (permalink)
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Root..

Seriously, after running cyanogen 6.1, I have not had any other problems, even the ones I used to have...

It has to be a software issue..
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Old December 29th, 2010, 02:02 AM   #48 (permalink)
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I completly agree with RazoE.
I used to have all sorts of problems with calls, signal, etc. and rooting fixed EVERY single problem I had.
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Old January 1st, 2011, 01:46 AM   #49 (permalink)
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I completly agree with RazoE.
I used to have all sorts of problems with calls, signal, etc. and rooting fixed EVERY single problem I had.
Rooting bricked my phone
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Old January 2nd, 2011, 01:58 PM   #50 (permalink)
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No problems here...i love my slide!
I guess we are just lucky... No problems with mine either, except for waiting for that update, which may or may not be fantasy.

I had rooted mine and went back to 2.1update1 and I must admit my signal was MUCH stronger.
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