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Old December 17th, 2013, 02:02 PM   #1 (permalink)
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Default *booting directly into the bootloader???*

Hello everyone. I will make this short and sweet.



I will make note that I have a stock phone. It's locked, never tried to unlock the bootloader or root the phone...

-Phone randomly rebooted
-reboot took Alot longer than usual
-after reboot all Google apps force closed
-phone rebooted again, rebooted directly into bootloader.
-Every time I attempted to reboot the phone it booted directly into the bootloader
-every time I cut off the phone to charge it, it will cut on automatically, directly into bootloader.

Any help will be greatly appreciated.

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Old December 17th, 2013, 03:34 PM   #2 (permalink)
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My only suggestion would be to try a factory reset from the bootloader to get up and running again. Failing that, try to hunt down an RUU to use.

It sucks because you'll lose your data, so maybe see if someone else has any less extreme suggestions first??
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Old December 17th, 2013, 04:13 PM   #3 (permalink)
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I tried a factory data reset from the bootloader, but the phone cut off and rebooted back into the bootloader. O.o

I'm not worried about the data. Especially considering that anyway around the issue now would end up reseting the phone anyway.

I'm thinking I'm going to have to atleast unlock the bootloader(or atleast attempt to) and install a custom recovery, flash a rom to get it back. My only thing about that is the battery life. I have no clue what it was before the phone started to act up, and it won't stay of and charge. If it's plugged into power, it will automatically boot up into the bootloader.
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Old December 17th, 2013, 06:00 PM   #4 (permalink)
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Moving to rooting forum to move the discussion to the next level..
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Old December 17th, 2013, 08:20 PM   #5 (permalink)
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Can I get the bootloader information from you? Can you type out what it says?

Also if you can get into fastboot do a fastboot getvar all if possible.

Let me know if you need further instructions for that.
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Old December 18th, 2013, 05:16 AM   #6 (permalink)
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hate to say this,but a stock phone doesnt usually stop working due to a prollem that a simple rom flash will fix. if youve never modded your phone or messed with anything,its likely you have some sort of hardware failure,unless youve left some other recent event out of your description of what happened.

we can certainly try and unlock and flash a rom,but i wouldnt get my hopes up too much for that fixing it. your phone will still be s on,and there are alot of limitations on what can be done to fix it.

if you have any chance of a warranty replacement,that is a better option,and i would do so now,while the bootloader is locked and not relocked,as being relocked could easily let them refuse your warranty claim.
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Old December 18th, 2013, 05:19 AM   #7 (permalink)
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Quote:
Originally Posted by Brian706 View Post
Can I get the bootloader information from you? Can you type out what it says?

Also if you can get into fastboot do a fastboot getvar all if possible.

Let me know if you need further instructions for that.
here are some directions for the getvar all:





while you are at it,let us know the hboot info.

luckily,there are t mobile ruus,so its possible that running one of them may get you up and running if you do have some sort of software issue.

ruu is also a better option than unlocking and installing a custom rom at this point.
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Old December 18th, 2013, 09:31 AM   #8 (permalink)
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Currently the bootloader reads like this:

*** TAMPERED ***
*** LOCKED ***
*** Security Warning ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.17.3250.20
eMMC-boot
Jun 21 2013, 20:19:45:-1

Then below that is the usual fastboot, recovery and other options..

Everything listed above in the previous post is what I know. The sad part about all of this is that this phone is the replacement for my first one(cracked screen to all hell) and now I'm back to using the cracked one.
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Old December 18th, 2013, 10:01 AM   #9 (permalink)
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Ahhh. Well, the bad news is that someone at some point has rooted it and messed with your replacement phone. The good news is that an ruu should probably fix you right up. We just need the results of the fastboot getvar all to see what ruu to run.
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Old December 18th, 2013, 12:45 PM   #10 (permalink)
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So you're saying that the phone I got from Asurion is probably refurnished, and that at some point this in its past life it was rooted, and Asurion either didn't catch it or attempted to patch it up?
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Old December 18th, 2013, 12:49 PM   #11 (permalink)
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I can't do getvar because the phone is stuck at the bootloader. I can't access anything but the bootloader, no recovery, no fastboot, nothing. Just the bootloader.
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Old December 18th, 2013, 01:01 PM   #12 (permalink)
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Quote:
Originally Posted by Duo Maxx3 View Post
So you're saying that the phone I got from Asurion is probably refurnished, and that at some point this in its past life it was rooted, and Asurion either didn't catch it or attempted to patch it up?
Yep.

I am fairly sure that asurion did not try and patch the phone. There really is not much(any) of a refurb process for the phones received and sent back out.

While it is possible that something natural happened to the phone that caused it to set its flags and become stuck in this mode , the more likely scenario is that it has been rooted in the past.
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Old December 18th, 2013, 01:04 PM   #13 (permalink)
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Quote:
Originally Posted by Duo Maxx3 View Post
I can't do getvar because the phone is stuck at the bootloader. I can't access anything but the bootloader, no recovery, no fastboot, nothing. Just the bootloader.
You can do the getvar all in this mode. You can still switch between hboot and fastboot

Your options at this point are:
- send the phone back
- unlock the bootloader
- run an ruu
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Old December 19th, 2013, 06:51 AM   #14 (permalink)
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if you want to run an ruu without the getvar all,this is the latest,to my knowledge(i dont run t mo software on my t mo device ): Shipped ROMs

this is a .exe that is run on your pc. youll need to make sure that you have the phone in fastboot(youll see fastboot usb on the screen) and then run the utility as administrator if your version of windows permits that. if youre on windows 8,and/or are using usb 3.0,you may have issue,so run on an older machine,if possible.

good luck,holler if you have questions. im off to work,but ill try and watch
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Old December 20th, 2013, 06:33 AM   #15 (permalink)
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any luck??
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