Credit card expiry date problem

gaugerer · December 2nd, 2009, 01:56 PM

When I tried to buy an application from Android Market on my Pulse I was unable to enter my credit card expiry date because the format required was "MM/YY" and the number entry pad supplied by the software did not have a "/" character.

There was only a single box provided to enter the expiry date, so the "/" character was needed to separate the MM and YY data. No matter what I tried I kept getting an expiry date error.

I managed to overcome this problem by registering my credit card on Google so that the Pulse software did not ask for my credit card details when I buy from Android Market.

Has anyone else experienced this problem or know when there will be a fix?

Cheers Bill

Muuurgh · December 3rd, 2009, 10:34 AM

Hi Bill

At first I assumed you didn't know about touch and slide down on X for the slash, but then I did what you did, and repeated the error. (BTW, if you touch and slide up it gives you a capital letter)

Seems to be a bug with the Touchpal software that is the default text input keyboard. I had a look, and had the same problem.

The option I got to work was to longpress the input field, and select input method, and then select the Android keyboard. That one has a slash selectable for input in the expiry date section.

Kind of annoying bug though. Registering with Google will make your next purchase quicker next time though?

And a quick search of Cootek's forums (who make TouchPal) shows no record of this bug/feature, so I might mosey on over later to report it.

gaugerer · December 3rd, 2009, 11:58 AM

Hi Muuurgh, Thanks very much for your reply. When I was trying to enter my credit card expiry date, the software produced only a numeric keypad, so there were no letters to touch and slide.

I didn't try to longpress the expiry date input box to change the input keyboard as you suggest because I was unaware of that option.

Unfortunately, I cannot check to see if the longpress solution works for I no longer need to input my credit card data. However, others can try that solution if they experience the same problem and let us know if it works.

Cheers - Bill

ZXRichie · December 7th, 2009, 03:27 PM

Bill

I came upon the same problem, put the expiry date of for instance 06/2010 as 0610, when it is processed it changes automatically to 06/10.

Rich

gaugerer · December 8th, 2009, 12:12 PM

Hi Rich, Many thanks for your reply. I hope that works for everyone.

Bill