4g slow speed

whatsitsname · August 3rd, 2012, 08:10 PM

I have a new Galaxy s3. Most times when it shows 4g I get subpar speeds in the .04 to .2 mbps range. Its about the same speed when my phone is on the edge network. Only a few times have I gotten 5 to 10 mbps range while on the 4g network. I get full signal bars when doing these test.
I'm on the $30 5gb monthly unlimited data plan which I just activated last night so it can't be throttled already.

I'm new to t-mobile but isn't the speed suppose to be fast when connected to 4g or am I reading my galaxy s3 wrong?

LoyalServant · August 4th, 2012, 05:01 PM

Can you show us what your getting?
Can you tell us the city and state as well if possible?

whatsitsname · August 4th, 2012, 05:39 PM

Sacramento/ Elk Grove, CA

LoyalServant · August 4th, 2012, 06:34 PM

They look suspect.... the upstream in a lot of those is faster than the downstream.

Have you tried other servers?

whatsitsname · August 4th, 2012, 08:40 PM

Yes I have tried other servers

LoyalServant · August 4th, 2012, 10:12 PM

I really am at a loss.
I have never seen that happen before.

Hopefully someone else has and know what is going on there.

Have you tried to talk to support about it?
I know they don't really like prepaid much but you can try asking the Philippines call center ladies to transfer you to the states.
They usually will.

trife · September 7th, 2012, 11:07 PM

I'm having same issue and thought there was differen't "4g" cause of t-mobiles evasiveness about 4g.

in wasco 93280 I live outside of town and get about 1mb max. going slightly south towards shafter i'm looking at 20mb.

is 4g suppose to always be like that? I notice it shifts between hspa 11 or 15 in some cases when looking at status in settings.