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Old March 5th, 2012, 02:17 PM   #1 (permalink)
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justynreid
Angry Has Anyone Sued AT&T Lately?

There has been specific feature changes just made to my account that I did not authorize... in a nutshell, my Unlimited Data Plan is caput... it's no more. I didn't ask for this, but my data speeds were slowed to EDGE and have been for the first two weeks of my cycle.

I was nowhere near 1GB of data usage so it shouldn't be throttling that slowed me down. My friends with AT&T were not having the same issue (so it wasn't a network thing.0

I wondered if it was my device settings and triple checked the APN and everything is on the right settings.

I was wondering if it was my internal antenna and tried plugging my SIM up into my Captivate from my Infuse, EDGE. Put my SIM in my buddie's Atrix. EDGE.

Switched out my SIM.

Nothing.

Contacted AT&T and told them I've done my own trouble shooting and determined it was something they were doing on their end. They responded my switching my to the 3GB data plan which I did not ask them to do. I asked them to put my old plan back on and they're telling me they can't add UNL Data anymore.

So if there's any Southern-California citizens who recently sued the company I was curious who you used... I'm greatly considering suing which is funny, because I'm an AT&T employee as well...

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Old March 6th, 2012, 06:08 PM   #2 (permalink)
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There was a small claims case in Ca. and the guy won $850.
Should be able to google it.
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Old March 6th, 2012, 06:31 PM   #3 (permalink)
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There was a small claims case in Ca. and the guy won $850.
Should be able to google it.
Google it? There is a thread in this forum about it, 5-6 threads from the top.
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Old March 8th, 2012, 07:17 PM   #4 (permalink)
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I'm greatly considering suing which is funny, because I'm an AT&T employee as well...
unfortunately as an employee of AT&T you can NOT sue them. Any issues you have with the company, will have to be done through mediation. I work for AT&T as well and last month had to confirm and accept that I understood the mediation policy.

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Old March 25th, 2012, 06:38 PM   #5 (permalink)
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Funny thing, switched to Verizon. Recently accepted a job through Go Wireless, a retailer for Verizon. Lol
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Old April 23rd, 2012, 03:49 PM   #6 (permalink)
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unfortunately as an employee of AT&T you can NOT sue them. Any issues you have with the company, will have to be done through mediation. I work for AT&T as well and last month had to confirm and accept that I understood the mediation policy.

James


Typical BS from companies taking consumer rights away from a fair trial. Even though they force you thru the use of their service to use arbitration, you can still sue. Just a bigger battle to get there, but possible still.

For those not familiar with arbitration, its not a trial, its a single point in time you have your say, they have theirs, a panel of three (usually this many and they are local lawyers) listen in and then came back in the next week with a conclusion. If you lose you can try again (appeal), but only have a few days to file the request. All cost fees. This is good if you don't mind trying to prove their wrong, but in the case they have the upper hand and really did you harm just as slamming your services to something different without your consent while charging more in the process, a trial hearing is the best way, but difficult as many companies have caught on to this and force consumers thru their the fine print. Look for it, its there in the fine print - ARBITRATION.
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