July 28th, 2012, 04:54 AM
Join Date: May 2010
Device(s): White Samsung Galaxy Note 2 AT&T,
Black Samsung Galaxy S4 VZW,
White Samsung Galaxy S4 AT&T
Carrier: AT&T and Verizon
Thanked 2,588 Times in 1,356 Posts
Welcome, MarliA, to Android Forums!
Without knowing a bit more about the phone, and your location, I would be hard pressed to say whether it is just your AT&T connection, or something internally flawed within the phone itself. Have you tried calling the AT&T customer service line and speaking to a technician? A lot of times they are able to talk you through whatever the issue is, and get it fixed.
Never Lookin' Back!