Jrhid

Hello all, noobie here!

Basically on Saturday it was raining hard where I live and I was out and about with my tattoo in my pocket. I used it a few times whilst out but made sure it didn’t get too wet although I personally got drenched and the phone was in my wet trouser pocket!

That evening the touch screen stopped responding completely, nothing would happen when I touched the screen at all! The directional buttons like home and menu worked however. I then took the battery out and put it back in, but still no luck, the touch screen was dead. Resigned to having to send it back to HTC, I left it switched off over night.

The next morning I switched it on again and it started to work fine again!! No problems, so I thought the problem had passed. But then a bit later in the day the same thing happened again, touch screen not responding but this time as well although I wasn’t touching the screen the tattoo was pressing the touch screen button in the bottom left hand corner of the screen on its own!? So that made me think that the touch screen was indeed broken!

I then performed a complete factory reset last night, and yet again after that the phone was working fine again. But then again when my alarm went off this morning, the touch screen was not responding again and the tattoo was pressing that same button again on its own, on and off. So I took the battery out again, left for a few hours, just turned it back on now and the tattoo is working fine again!

All very confusing! Just after some advice really, does anyone think I should keep hoping the phone sorts its self out once and for all? Can anyone suggest any further steps? Or should I send it off for repair and claim on my insurance?

Thanks guys!

brandmarked

Can you see any oil slick like pattern on the screen? If so, it means the screen has collapsed and probably needs replacing. How long have you had it?

If so, then the getting wet might just be coincidence.

Jrhid

thanks for your reply...

the screen is as clean as a whistle! No marks or slicks at all! I have always had a screen guard attached, but made sure to take that off in my attempts to fix things, but that doesnt alter the fault at all!

I have had the phone for about 9 months now, so i am hoping its still under warranty, which i think it is!

brandmarked

An addition. I have just been reading up a little more on this. I was wrong it could be liquid in the screen (there was a post somewhere on XDA that thought they might have moisture in it).

I personally still think it unlikely, and more likely that the screen has just collapsed.

I too have had my phone 9 months and last week it developed these 'Newton Rings'.

- Mark