Go Back   Android Forums > Android Phones > HTC Tattoo > Tattoo - Support and Troubleshooting

test: Reply
 
LinkBack Thread Tools
Old May 15th, 2010, 10:51 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Oct 2009
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone contacts will not sync with Google

Hi All.
My sister has just got a Tattoo. no Mum not a real one

Phone Info:
UK --> Vodafone --> Tattoo --> Android 1.6

I am having the following problem. If I add a contact to her phone the contact type is Phone and it won't sync with gmail-->contacts. When you are adding the contact under contact type the only options are Phone or Sim.

Google sync is On
It syncs contacts added to Google fine
I have tried to change the contact type when I add a contact.


The Q in short is how can we add contacts to the phone that will sync with google?

Many Thanks

Advertisements
zimonline is offline  
Reply With Quote
sponsored links
Old May 15th, 2010, 11:24 AM   #2 (permalink)
Junior Member
 
Join Date: Apr 2010
Posts: 31
 
Device(s): Htc tattoo
Carrier: Not Provided

Thanks: 4
Thanked 0 Times in 0 Posts
Default

well the answer is to choose type: google when you add a contact but i cant understand why it isnt giving you that option....

try clearing cache and data from the people app (it wont delete you contacts, that are stored in the 'contacts storage' app
samski is offline  
Reply With Quote
Old May 15th, 2010, 11:56 AM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Oct 2009
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default No Joy :(

Quote:
Originally Posted by samski View Post
well the answer is to choose type: google when you add a contact but i cant understand why it isnt giving you that option....

try clearing cache and data from the people app (it wont delete you contacts, that are stored in the 'contacts storage' app
Many Thanks but I have tried that also done a factory reset. No Joy
zimonline is offline  
Reply With Quote
Old May 15th, 2010, 01:04 PM   #4 (permalink)
Junior Member
 
Join Date: Apr 2010
Posts: 31
 
Device(s): Htc tattoo
Carrier: Not Provided

Thanks: 4
Thanked 0 Times in 0 Posts
Default

sounds like it is time to contact htc customer support. i havent had a reply from them in a while, but hopefully you will get a good person dealing with your problem


googling turned up this, but i doubt it is your solution as it sounds like you have google contacts set to view as you can see contacts you have added online....
Quote:
go to contacts
push menu
click view and you can see both google and phone contacts
or you can syc exchange contacts the same way

ooh one final thing you could try is seeing if it is a 3rd party app causing the problem (unlikely).... turn the phone off and then turn it on again while holding menu... safe mode should appear in the bottom left corner of the screen..
samski is offline  
Last edited by samski; May 15th, 2010 at 01:06 PM.
Reply With Quote
Old May 16th, 2010, 02:42 AM   #5 (permalink)
Junior Member
 
Join Date: Feb 2010
Posts: 25
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Perhaps a silly question, but...

Have you configured your gmail account properly? you can get mail through the gmail app etc.?
pevans_om is offline  
Reply With Quote
Old August 15th, 2010, 10:50 PM   #6 (permalink)
New Member
 
Join Date: May 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I, have a similar problem.

Using i5700 (Galaxy Spica), Android 2.1

I can get all my gmail, calendar and contacts synced fine, except - when I update my google contact using my phone, and do a sync, the gmail contact overwrites what I did on my phone. In short, the phone is not updating the gmail contact.
clast14 is offline  
Reply With Quote
Old September 30th, 2010, 10:29 AM   #7 (permalink)
New Member
 
Join Date: Sep 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by clast14 View Post
I, have a similar problem.

Using i5700 (Galaxy Spica), Android 2.1

I can get all my gmail, calendar and contacts synced fine, except - when I update my google contact using my phone, and do a sync, the gmail contact overwrites what I did on my phone. In short, the phone is not updating the gmail contact.
Same thing for me using HTC Desire.

Using the phone I added another work number to a google contact (using the custom option). Tried syncing down to my google account but the new entry wont go into my contact on google.

Hasn't overwritten up the way on my phone contact so far......
pikebhoy is offline  
Last edited by pikebhoy; September 30th, 2010 at 10:31 AM.
Reply With Quote
Old February 24th, 2011, 11:07 AM   #8 (permalink)
New Member
 
Join Date: Jan 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by pikebhoy View Post
Same thing for me using HTC Desire.

Using the phone I added another work number to a google contact (using the custom option). Tried syncing down to my google account but the new entry wont go into my contact on google.

Hasn't overwritten up the way on my phone contact so far......
I also have that problem, LG GT540 android 2.1
Come on man! there's gotta be a solution, this is google!
conviction is offline  
Reply With Quote
Old September 20th, 2011, 06:21 PM   #9 (permalink)
New Member
 
Join Date: Sep 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

LG GT540 android 1.6 worked fine.
Upgraded to android 2.1 and contacts do not sync.

Changed unit to a brand new one and the same happened : 1.6 worked fine, 2.1 did not sync.

Any tips? thanks!
mkarplus is offline  
Reply With Quote
Old December 2nd, 2011, 05:21 AM   #10 (permalink)
New Member
 
Join Date: Dec 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 1 Post
Thumbs up google contacts not synching with gmail account - solution

i had the same problem, then it hit me, sure enough look on your phone, go to people / contacts, and select export, on mine it came up with gmail or phone...simple, I had been saving a number of my phone originated contacts on my phone, so they never synched...I did not realise this.

Solution, export to SD card, all the phone contacts. Close. Go to people / contacts, select import from SD card, it will ask you to where. Select gmail account. Synch.

Voila, now synch with your gmail account and there they all are. Hope this helps. Should have guessed it would not be google's fault all the time
triboy is offline  
Reply With Quote
The Following 2 Users Say Thank You to triboy For This Useful Post:
RaulNo1 (February 7th, 2012), thornev (January 24th, 2012)
sponsored links
Old December 20th, 2011, 01:58 PM   #11 (permalink)
New Member
 
Join Date: Dec 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Smile Check default settings

I was having this same issue on my Galaxy S2 then I started messing around in the menus. From the contacts list I went to Menu -> More -> Settings. There I found a setting that says "Save new contacts to" and for me it was set to phone, so I changed it to gmail, issue resolved.
saunjay1 is offline  
Reply With Quote
Old January 10th, 2012, 07:47 AM   #12 (permalink)
New Member
 
Join Date: Sep 2010
Location: Austin
Posts: 1
 
Device(s): Zio
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Where do you see that menu? I have a Galaxy (ver. 2.2.1) and I've looked in the phone menu, Gmail menu, and contacts menu, but there's nothing like that to be found.
westaustin is offline  
Reply With Quote
Old January 24th, 2012, 11:41 AM   #13 (permalink)
Member
 
thornev's Avatar
 
Join Date: Nov 2011
Location: Hudson Valley, NY
Posts: 309
 
Device(s): Samsung Galaxy S3 16GB, Stock ROM (VRBMA2), KT747 kernel o/c'ed to 2.1Ghz, Go Launcher EX, TWRP2 rec
Carrier: Verizon

Thanks: 78
Thanked 95 Times in 84 Posts
Default

Quote:
Originally Posted by triboy View Post
Solution, export to SD card, all the phone contacts. Close. Go to people / contacts, select import from SD card, it will ask you to where. Select gmail account. Synch.

Voila, now synch with your gmail account and there they all are.
Oh great. Now every contact is duplicated on my phone. How do I remove duplicates without deleting one by one?

UPDATE - figured it out... People > select dropdown arrow to left of Add > uncheck "Phone" > press capacitive back button. Now I see only Google contacts. Hopefully all new contacts I add on the phone now get synched to Google.
thornev is offline  
Last edited by thornev; January 24th, 2012 at 11:48 AM.
Reply With Quote
Old February 1st, 2012, 08:03 AM   #14 (permalink)
New Member
 
Join Date: Feb 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by westaustin View Post
Where do you see that menu? I have a Galaxy (ver. 2.2.1) and I've looked in the phone menu, Gmail menu, and contacts menu, but there's nothing like that to be found.
They explained exactly where they found it: Contacts -> Menu -> More -> Settings -> "Save new contacts to".
Gary12345 is offline  
Reply With Quote
Old June 20th, 2012, 06:05 AM   #15 (permalink)
New Member
 
Join Date: Jun 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Experimenting

In my HTC explorer there's an option called "move your phone contacts to google" (or so, don't remember well).

Left it running, I'll post the situation later.
jwbarrientos is offline  
Reply With Quote
Old June 20th, 2012, 01:10 PM   #16 (permalink)
New Member
 
Join Date: Jun 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jwbarrientos View Post
In my HTC explorer there's an option called "move your phone contacts to google" (or so, don't remember well).

Left it running, I'll post the situation later.
It didn't work?
jwbarrientos is offline  
Reply With Quote
Old September 13th, 2012, 05:03 AM   #17 (permalink)
New Member
 
Join Date: Sep 2012
Location: Leicester, UK
Posts: 1
 
Device(s): T-Mobile Vivacity
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I found it was because I had not ticked the "my contacts" box in the list of contact types - family friends etc...
scepticphil is offline  
Reply With Quote
Reply
Tags
contact, google, sync, tattoo


Go Back   Android Forums > Android Phones > HTC Tattoo > Tattoo - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:54 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.