2.1... Confirmed!!

[dcdttu]

Silly people, we all know that 2.1 will be on the Hero when the OHA releases 3.0. ;-)

 

[Little Darwin]

As a person who has worked in software development for 20+ years, I will simply say that certain people will hold to a release date until after it is missed... some will hold to 3/26 until 3/27 then wonder what happened. Others will be honest as soon as it is obvious that the target date won't be achieved.

There are cases when serious compromises are made to reach a date, and if Sprint does that, I won't be rushing to download anything.

 

[Hoos]

This is irritating and one of the reasons I picked an Android phone. An apparently mistaken reason.

It just underscores my feeling that carriers should be just that: carriers, phone companies. Not rewriters of OSes.

Sprint has been notoriously late with updates on phones I've owned in the past - Palm and WinMob. This wait with "leaked teases" or "misinformation" is nothing new.

I'd hoped that Android (as the OS) would end up being pushed out by Google or someone else without all the necessary rebranding.

I know that Sprint (and other telcos) need to get it to work right with their system. That shouldn't be a huge time suck, though. However, when you throw in branding crap like NASCAR and SprintNav, it just adds more time.

Plus, they're not in the business of writing OSes. They're in the business of providing phone service. And that's what they should do.

(Sorry. A minor, on-going naggy rant I have about not just Sprint, but the other companies that promise too much and deliver too little.)

 

[dhero]

heh heh heh ... heh heh heh ...

 

[R2D2-AKU2]

I actually like the NASCAR app (as a big fan) and I hope someone includes it in their cooked 2.1 Rom. And I hope its Friday too!

 

[h-d]

when this upgrade comes out, do we have to go to the htc web site to download it or can we do it from our phones?

 

[dodgerbluehero]

check out the new posting titled "MMS messaging issue leads to hope for upgrade..." This guy has an audio clip attached that was a voicemail the srpint rep left on his phone after he got dissconeected with them while talking about the MMS download issue. In the voice mail she confirms a update on march 26 im not sure if its for 2.1 or just to fix the MMS issue but it definetly gets me excited! i mean even just a mms issue fix would be nice!

 

[Xandria]

As a person who has worked in software development for 20+ years, I will simply say that certain people will hold to a release date until after it is missed... some will hold to 3/26 until 3/27 then wonder what happened. Others will be honest as soon as it is obvious that the target date won't be achieved.

There are cases when serious compromises are made to reach a date, and if Sprint does that, I won't be rushing to download anything.

I agree. I'd rather wait a few weeks more for an excellent product than get one that has had certain aspects yanked due to issues and an drop-dead date. I didn't work in software dev., but I worked in Marketing... The Marketing dept. will sell, sell, sell, and then blame the developers for not producing at deadline. But, in reality, the deadline was never realistic. It is an ongoing battle in every company between marketing and developers.

Anyway, I will believe the release date the day after it is actually released.

 

[zombdroid]

Releasing a major upgrade on a Friday? Seems unlikely, but hey, maybe Sprint doesn't care if the weekend support staff is hammered with calls.

 

[scottmbolt]

Come on... you people know we aren't going to get this update anytime soon. I have no faith and I WILL NOT get my hopes up!

 

[infamousjax]

This moron didn't even know what Android was... and his name was Milton. LOL!


20:13:22 : Connected to sprint.ehosts.net

20:13:22 : Session ID: 196424

20:13:22 : Adam Sawyer: Initial Question/Comment: Question about upgrading in store or at home.

20:13:27 : Please wait and the next available specialist will be with you shortly.

20:13:27 : If you are chatting today for Technical Support, please call (888) 211-4727.

20:13:27 : Milton G has joined this session!

20:13:27 : Connected with Milton G. Your Reference Number for this chat session is 196424.

20:13:27 : Thank you for contacting Sprint. My name is Milton G.

20:13:37 : Adam Sawyer: Hi Milton

20:13:42 : Milton G: Hello Adam.

20:13:55 : Milton G: May I know your concern in details?

20:14:15 : Adam Sawyer: I had a question... when Android 2.1 comes out on Friday, the 26th, will I need to take my phone to the sprint store or will it be an over the air (OTA) update?

20:16:08 : Milton G: May I know what do you want to upgrade on your phone?

20:17:09 : Adam Sawyer: I have the Samsung Moment with Android 1.5... I was told my another Sprint employee that the 2.1 update is going to be released this Friday, the 26th.

20:17:29 : Adam Sawyer: It's important since Android is the operating system for my phone.

20:18:28 : Milton G: Thanks for the details. Yes, you can visit at nearer Sprint store to get update.

20:18:45 : Adam Sawyer: So I will be able to do that on the 26th, correct?

20:19:48 : Milton G: Unfortunately, we can not do this from here. They will assist you regarding it. Yes, you will be able to do that on 26th.

20:21:02 : Adam Sawyer: Sorry I'm still not clear what you mean... I'm going out of the country on the 27th so I need to know for sure... You are confirming the Android 2.1 update this Friday, the 26th and I will need to goto the Sprint store for it to be implemented, correct?

20:21:53 : Milton G: Yes, you are absolutely correct.

20:22:13 : Adam Sawyer: Thanks Milton, have a great night.

 

[330D]

do you have my stapler?

 

[scottmbolt]

LMFAO... this is a giant debacle. None of these chat idiots know anything. You think their screen names are even real? Its actually Muhammad, Hussein, Abdul, Imam, Jamal, and Kadar, sitting over in their call center in India, drinking french pressed coffee, and playing tetris, just telling us sorry Americans what we want to hear.

 

[Xandria]

MILTON!!!! Love Milton. Hehe. What would be more perfect? Milton with flair!

 

[oldjackbob]

I just called my salesman, a bright young rep who knew his Hero pretty good already (he owned one too) when he sold me mine the last weekend in October (he also sold my wife one two months ago). I'm not going to give his name out because I don't want to divulge my source, but for the record I live in Arlington, TX, and my Sprint store is also a repair center.

I asked him this afternoon if there was any substance to the March 26 rumor. Here's the conversation (btw, I've called him a couple of times since buying our phones, so he knows who I am):

Me: Hi [Sales Guy], this is [Joe Schlabotnik]...You sold me and my wife our Heroes.

Sales Guy: Oh yeah, how you doin'?

Me: Hey, I've been reading in the forums about a March 26 release date for 2.1...can you tell me if there's any substance to that? Will 2.1 be coming out this Friday?

Sales Guy: Yeah, you'll have to bring the phone in and we can load it in for ya.

Me: So it's not an OTA thing?

Sales Guy: Well, we want to make sure the complete Push gets done right.

Me: Okay, would I need to make an appointment for that?

Sales Guy: Well, we could probably fit you in if you just stopped on by.

Me: So anytime Friday or later would be okay?

Sales Guy: Yeah.

Me: Okay, thank you sir, have a great day!

Sales Guy: Okay, thanks.

[Click].

I haven't said anything about any of this yet to my wife, but I think my current plan is to take her phone in and get it updated first, then let her thrash it real good (with my help) for a week or so before I decide whether to upgrade mine or just wait and root it after the 2.1 ROMs come out.

 

[Gatr]

OK this was my chat session
/22/2010 10:13:02PM Agent (Steven M): "Thank you, let me check this for you.
"03/22/2010 10:15:33PM Agent (Steven M): "Thank you for being online. I appreciate your patience.
"03/22/2010 10:15:54PM Rich Eiler: "NO Thank you for the info
"03/22/2010 10:15:58PM Agent (Steven M): "We are actively working on having the Android 2.1 platform available to our Hero customers over the coming weeks.
"03/22/2010 10:16:28PM Agent (Steven M): "I am sorry, I will not be able to confirm you about the dates as of now.
"03/22/2010 10:16:35PM Rich Eiler: "OK like two weeks or six weeks can you give me a feel for the release date
"03/22/2010 10:17:07PM Agent (Steven M): "I request you to look for more information coming in April about Android 2.1 platform for Hero
"03/22/2010 10:17:44PM Rich Eiler: "Well can you email me at richleiler@gmail.com when you hear somthing??
"03/22/2010 10:19:00PM Agent (Steven M): "I request you to keep on checking website www.sprint.com for more details. You will receive the Text message on your phone regarding the update.
"03/22/2010 10:19:32PM Rich Eiler: "OK man thanks cya....
"03/22/2010 10:19:38PM Session Ended
Salute
Gar

 

[tatonka_Hero]

It will be out when it comes out. Sometime between ten seconds ago and the end of June. Until it's out, there's no sense in going on and on about when it's going to be released...so please stop with the pointless threads about how 2.1 is coming, and you know a date because some moron at Sprint tech support told you so.

 

[creglenn]

LOL! this is hilarious everyone is chatting today. Yall are really giving sprint a workout today. LOL!

 

[mbaseball3]

what do ya bet though there will be posts this weekend 'well the 24th has come and gone and yet no update.' lol its happened before. no reason sprint won't do it again.

Sent from my HERO200 using Tapatalk

 

[creglenn]

Well sprint is suppose to be revealing a new phone tomorrow at CTIA and everyone knows its gonna be the supersonic and that's suppose to have 2.1 and sense UI so if that comes out then chances are that the update isn't far behind. but if the supersonic comes out ima trade my hero in cause I'm still in my 30 days



Sent from my HERO200 using Tapatalk

 

[oldjackbob]

It will be out when it comes out. Sometime between ten seconds ago and the end of June. Until it's out, there's no sense in going on and on about when it's going to be released...so please stop with the pointless threads about how 2.1 is coming, and you know a date because some moron at Sprint tech support told you so.

Jeez, dude...if it gives you such a case of heartburn for folks to post up about what they've heard about 2.1, then don't read it, okay? Nobody's forcing you to read these threads. But do the rest of us a favor and don't go spreading your whiney gloom about "pointless threads about how 2.1 is coming". For my own part, I'm excited about the long-awaited pending release of 2.1, and I'm believing my Sprint rep is on the level about the Friday release date. If I'm wrong, then hey, the joke's on me, and I'll buy you a beer just to let you know I can take a joke. But if I and others on this forum are right, come Friday, then you owe us all a big, fat whiney apology, alright?

Alright.

 

[mancow]

Rather ironic that a communications company can't communicate even the most basic information to their customers.

 

[tatonka_Hero]

Jeez, dude...if it gives you such a case of heartburn for folks to post up about what they've heard about 2.1, then don't read it, okay? Nobody's forcing you to read these threads. But do the rest of us a favor and don't go spreading your whiney gloom about "pointless threads about how 2.1 is coming". For my own part, I'm excited about the long-awaited pending release of 2.1, and I'm believing my Sprint rep is on the level about the Friday release date. If I'm wrong, then hey, the joke's on me, and I'll buy you a beer just to let you know I can take a joke. But if I and others on this forum are right, come Friday, then you owe us all a big, fat whiney apology, alright?

Alright.

All I'm saying is it's a waste of time and space to keep on with these speculation threads. We all know it's coming, and we all know there will be more information available from an official source soon enough. I just find it incredibly stupid to jump on a sprint tech support chat and ask about the update, because they don't have a clue. More often than not, we've got more information (whether it's good info or not) than they do, which is why there's so many different dates jumping around. The last official word was that they will be rolling it out within the coming weeks. Expect more information within the next couple of weeks, from the sprint forums and sprint's twitter. Until then, there's no point in annoying the hell out of sprint tech support about the update, and then wondering why it takes so damn long to get to someone with tech support when you really do have a problem you need them to take care of.

 

[jayo727]

this looks promising



Sent from my HERO200 using Tapatalk

 

[lexan]

Can anyone " Highlight" the best features of version 2.1 as compared to what we have now?