Support 2.1 update freeze up

Discussion in 'Android Devices' started by Lionaround, May 21, 2010.

  1. Lionaround

    Lionaround New Member
    5

    May 21, 2010
    1
    0
    5
    okay... so i'm updating my moment to 2.1. i got the download, followed all instructions... my phone is sitting here connected with the "update in progress" yet... nothing is happening. it's sitting there. completely still. what do i do?
     

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  2. shrike126

    shrike126 Member
    16

    Jan 3, 2010
    12
    1
    16
    Unplug the phone & pull the battery, restart the SWUpgrade software on the desktop. Start all over again.
     
  3. oakrad1

    oakrad1 New Member
    5

    Nov 16, 2009
    2
    0
    5
    Mine phone did the same thing. I ended up having to go to the Sprint store and have them do it. Works great now. Hope this helps.
     
  4. pastafarian

    pastafarian P√Ętes avec votre foie
    VIP Member
    523

    Nov 4, 2009
    5,622
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    The Sea of Tranquility
    Had this happen once. Pulled the usb cable, plugged it back in and the update started. Probably safer to pull the battery and restart the whole process but safety is for wimps :D
     

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