went to the local sprint store yesterday to complain about my hero. turns out the guy told me for sure that the update will come out for the hero phones between april 12-15. I then decided to keep my phone and see if the update will help. been having alot of things happen to my phone......not getting text pics, freezing, etc.........and tired of calling tech support only for them to reset my phone. just wanted to pass the info. if the update doesnt help my phone, im done with it.