Support 3 questions about my incredible.

Discussion in 'Android Devices' started by jes0212, Aug 11, 2010.

  1. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
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    Female
    Upstate NY
    So I am wondering if this issues are normal.


    1st: is it just me or what but I talk to other people on their incredible and I hear fine. Yet when talking with other non incredible users it cuts in and out.

    2nd: My phone is slow to switch to landscape.

    3rd: My phone tends to not work while its set on the couch or floor.
     

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  2. mike1

    mike1 Well-Known Member
    38

    Aug 9, 2010
    191
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    Boston
    none of that happens to me i think its just you
     
  3. jamor

    jamor Well-Known Member
    213

    Apr 13, 2010
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    Planet Earth
    1. no idea.

    2. how slow? its normal to take 1-2 seconds. It's not instant.

    3. I dont have this problem however i think I've heard someone say something like this before.
     
  4. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
    3
    46
    Female
    Upstate NY
    Oh lucky me. Lol
     
  5. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
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    46
    Female
    Upstate NY
    It takes about 5 sec maybe . But glad to hear that's semi normal.
     
  6. killadanny

    killadanny Well-Known Member
    93

    Apr 26, 2010
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    all three, not normal
     
  7. FramCire

    FramCire Well-Known Member
    143

    Jun 4, 2010
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    1. Seems strange. I have the call quality issue and it doesnt matter who I am calling.

    2. What program is slow to switch?

    3. You may have a grounding issue which may or may not be addressed in the next update. The way I can tell is when it is in car dock and NOT plugged into anything. The touch screen becomes unresponsive.
     
  8. mike1

    mike1 Well-Known Member
    38

    Aug 9, 2010
    191
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    Boston
    damn 5 seconds id probably call verizon for a new one haha
     
  9. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
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    46
    Female
    Upstate NY
    1. I call my mom on hers and I can hear fine its just random other people.
    2. Every one. Gtalk Facebook texting...
    3. Yup screen is in screen lock mode.
     
  10. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
    3
    46
    Female
    Upstate NY
    I always have messed up phones. Lol
     
  11. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
    3
    46
    Female
    Upstate NY
    Hope its not a month wait. Should be covered by warranty?
     
  12. killadanny

    killadanny Well-Known Member
    93

    Apr 26, 2010
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    call quality should be superb, landspace is instant most of the time for me, and the phone should work however you hold it :)
     
  13. mike1

    mike1 Well-Known Member
    38

    Aug 9, 2010
    191
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    38
    Boston
    i would think it would be because its just a problem with the phone they gave you and i think the phones ship by 8/12 now
     
  14. FishDoctor

    FishDoctor Well-Known Member
    48

    Jun 11, 2010
    100
    12
    48
    Male
    Aquatic Ecologist
    Chicago area
    I don't have any of those issues. Has your phone done this from when you first got it or is some of this recent behavior?

    I know it is a PITA, but you might want to do a factory reset and see if that helps. If your apps are listed on AppBrain, it will make it simpler. There are instructions somewhere on this forum about doing a reset and restore and it has good tips that will save you some time as I recall.
     
  15. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
    3
    46
    Female
    Upstate NY
    Ya,pretty much since I got it. I've had It since June 8. I did a factory reset a week ago. Didn't seem to help any. Thanks.
     
  16. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
    3
    46
    Female
    Upstate NY
    Oh, ok. The 12 is no big deal.
     
  17. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
    3
    46
    Female
    Upstate NY
    So I went to Verizon and they did nothing. Kinda disappointed.
     
  18. smile44

    smile44 Well-Known Member
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    Jun 24, 2010
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    Maybe try calling customer service instead and see if you can get them to agree to mail you a new phone
     
  19. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
    3
    46
    Female
    Upstate NY
    Now I know in the store they have to duplicate the problem. Are they more easy going on the phone?
     
  20. power1

    power1 Member
    5

    Aug 11, 2010
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    i need help
     
  21. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
    3
    46
    Female
    Upstate NY
    Why?
     
  22. jrmckins

    jrmckins Well-Known Member
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    Jun 25, 2010
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    that's not normal. ~1 second or less for me when in a browser.

    do a clean reboot, open a browser and go from profile to landscape a few times. If it's slow check and see if any apps are running at startup.
     
  23. jrmckins

    jrmckins Well-Known Member
    93

    Jun 25, 2010
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    What do you mean "tends not to work"? Does it not receive calls and texts? Or do you mean that the screen isn't very responsive when you touch it?
     
  24. jes0212

    jes0212 Well-Known Member
    46

    May 21, 2010
    192
    3
    46
    Female
    Upstate NY
    Yes, the screen acts unresponsive. They think I'm not pulling the menu down all the way. But I am. Just seems odd.
     
  25. jrmckins

    jrmckins Well-Known Member
    93

    Jun 25, 2010
    761
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    are you touching the side of the phone with one hand while you work the screen?
     

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