3G Connectivity ProblemsSupport

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  1. sam.butcher1

    sam.butcher1 New Member This Topic's Starter

    Oct 11, 2010
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    I have two Samsung Galaxy S phones I have had for a month so far and no issues at all.

    I moved house last week and at my new address I have no 3G connectivity. I have four full bars of reception, but the internet does not work at all and incoming and outgoing calls either cut in and out or fail completely.

    Go 300 meters from my house and everything works fine on 3G and all over Victoria since I have had the phone.

    Set the phone back to 2G and calls and internet work fine from the house.

    I am in the middle of 3 Optus (Australia) 3G towers, all within 500 meters so reception shouldn't be an issue, and I always have 4 full bars on either 2G or 3G network. (all flat area and can see them all from my roof.)

    Now initally this pointed to a network issue as i swapped the SIM cards and both phones had the same issue, but I tested the sim in a Nokia over the weekend and the 3G part worked fine for both calls and internet.

    Also did a hard reset last night as well, still having issues.

    I am at a loss to what it could be. Is it possible there is a SGS - network provider issue here?

    Any help would be greatly appreciated.



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