Support 3G help

Discussion in 'Android Devices' started by Rmg12gra, Dec 27, 2008.

  1. Rmg12gra

    Rmg12gra Active Member
    25

    Nov 22, 2008
    25
    0
    25
    Liverpool, UK
    Hi, I live in the UK, in a town north of Liverpool and the T-Mobile mast is only a couple of streets away, I always have full signal. However when I switch on my amazing phone ;) the 3G symbol is displayed and works for about a minute then it switches to a G (GPRS). I would like to know why it does this when, I essentially live next to a t-mobile mast, the 3G cuts out almost instantly and is replaced by GPRS signal. Please help as I would love an always on 3g :)

    Thanks
    Ross.
     

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  2. punkzanyj

    punkzanyj Well-Known Member
    128

    Oct 20, 2008
    1,012
    72
    128
    Check the website for data coverage, or call T-Mobile. The simplest answer is that you're not in a strong 3G area, and you can't do anything about that.

    The other possibility is that you're in a 3G area but your phone is messed up.

    Your question is really for T-Mobile, as nobody short of an employee would know why your phone is behaving this way.
     
  3. Rmg12gra

    Rmg12gra Active Member
    25

    Nov 22, 2008
    25
    0
    25
    Liverpool, UK
    y to see what happens when I move around.

    Thanks againThanks my families phone signal is poor in our road too but as soon as you go out then the signal increases. I'll tr
     
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