3g not workingSupport

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  1. anderscja

    anderscja New Member

    I know this phone is supposed to have 3G internet but i don't know how to get it. I have the phone for several months now and it only ever stays on the slow 2g connection were ever i am.

    Also since updating to android 2.1 from 1.6 i have lost my load screen and the phone takes ages to start.

    Is anyone able to offer me some help on the above?


  2. DexTyler

    DexTyler Well-Known Member

    I had the same issue. What worked for me is adding a new APN (settings>Wirless network settings>Mobile network settings>Access Point Names).

    Lookup APN and your carriers name and you should find all the bits you need to make it work.
  3. anderscja

    anderscja New Member

    Lookup APN and your carriers name and you should find all the bits you need to make it work.

    I am not sure how to do the above.
  4. YouTu_01

    YouTu_01 Well-Known Member

    what country and what carrier you're in?
  5. De@n

    De@n Well-Known Member

    Is GSM/WCDMA selected on Network Mode? Do you have a 3g sim?
  6. DexTyler

    DexTyler Well-Known Member

  7. freeman77200

    freeman77200 New Member

    I have the same problem. I'm in the USA and i use at&t. I think maybe the reason is that the firmware is for the europe and the 3g bands are different?maybe?
  8. YouTu_01

    YouTu_01 Well-Known Member

    no, it's just matter fo setting up the correct apn settings

    Name: AT&T
    APN: wap.cingular
    Proxy: leave blank
    Port: leave blank
    Server: leave blank
    MMSC: leave blank
    MMS Proxy: leave blank
    MMS Port: leave blank
    APN Type: default
  9. dudeman1996

    dudeman1996 Well-Known Member

    It's not APN settings. He clearly states above that he's always connected with slow 2G, not nothing at all. Go to Settings>Wireless & Networks>Mobile Networks, is 'Use 2G only' selected?

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