3G won't turn offSupport


Last Updated:

  1. Wordslinger

    Wordslinger Well-Known Member This Topic's Starter

    Joined:
    Apr 24, 2010
    Messages:
    108
    Likes Received:
    9
    Weird issue here. I turn 3G off when I don't need it to conserve battery life. I normally use the HTC widget to turn it on and off. Today I tried to turn the data off, but it wouldn't let me. The widget was in the off position. I checked the data connection in the settings and it said it was off. But the 3G symbol was still illuminated and the arrows were lighting up as if data was being used. I had the same issue last week with wifi. What's going on?

    Edit: Something I forgot to mention. At one point I turned on wifi and the 3G stlll wouldn't turn off. They were going at the same time, even though 3G usually automatically turns off when I connect to wifi.
     

    Advertisement
  2. jbdan

    jbdan Well-Known Member

    Joined:
    Jan 31, 2010
    Messages:
    7,121
    Likes Received:
    3,187
    Now that is strange. Have you tried rebooting your phone?
     
  3. Wordslinger

    Wordslinger Well-Known Member This Topic's Starter

    Joined:
    Apr 24, 2010
    Messages:
    108
    Likes Received:
    9
    I think I did once and it was okay. But this has happened a few times. So if there's a problem I want to get it resolved.
     
  4. Kelmar

    Kelmar Done by choice VIP Member

    Joined:
    Nov 28, 2009
    Messages:
    11,815
    Likes Received:
    4,750
    The Hero had/has a similar problem. Seeing as I don't own an incredible I don't know if this helps or not.

    If you long press the power button, does it say that the mobile internet is on or off?
     
  5. Wordslinger

    Wordslinger Well-Known Member This Topic's Starter

    Joined:
    Apr 24, 2010
    Messages:
    108
    Likes Received:
    9
    I tried that too. It will say the mobile network is off even though 3G is still connected.
     

Share This Page

Loading...