3rd party batteries, copy protection and OS X syncing

[d.knight99]

I emailed HTC last week with these questions, thought I would post up the replies if anyone else wants to know...

1) Is this safe to use 3rd party extended batteries and will it make a difference to the capacity (it's 1600mAh)? Also, are HTC going to release an official extended battery in the near future?

2) When will the copy protection issue with Google get sorted out?

3) Are you going to release a version of HTC Sync for the Mac operating system?


The Response was...

Dear Mr Knight,

Thank you for contacting us. In answer to your query regarding the use of third-party hardware, please be advised that HTC do not recommend the use of such accessories, particularly batteries, as these are not subject to our stringent hardware quality control, and therefore any damage that may be incurred to your device through use of these would not be covered by your device warranty. Although there is currently no official extended battery available, it is likely that HTC will release one in the future.

As for your query regarding the Google Market copy protection issue, this is something that we are aware of and are chasing up with the utmost urgency, and expect to have this resolved very soon. Please regularly check the Market for more information. Insofar as your query regarding HTC Sync for the Mac, there are currently no plans to do this, and it is advised that you contact the producers of a piece of software known as The Missing Sync, in order to check for compatibility with your device. If you require any further assistance, please do not hesitate to contact us again.

Kind Regards,

HTC Europe

No plans to support OS X??? That's annoying. Missing sync it is then!

 

[BColl28967]

I would definitely check out Mark/Space...they have been writing software for Mac syncing for years:

Sync Software for Mobile Smartphones to Mac OS X, Windows XP and Windows Vista - Sync Mac and PC!

There is a technical note regarding the Desire, but looks like they are working on it

https://support.markspace.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=482&nav=0,115

Its good to know they are supporting us Desire/Mac users!

 

[OFI]

To be fair did you really think they would sing praises of a competitors battery?

Given the minimal capacity difference between the supplied 1400mah and the 3rd party 1600mah it doesn't seem worth it :-(