Hey all - am brand spanking new to the whole world of Android - just picked up a Hero yesterday.
Just wanted to say that I had the update notification when I first powered the Hero on but cancelled it as I wanted to setup a wireless connection at home to enable the download.
Couldn't see how to kick off the download till I read this thread - the *#8 method - and it's worked beautifully.
now very impressed with the Hero and 2.1 - sems to be what I wanted and expected.
Now just need to suss the whole thing out!