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4.3 Update pushing out now worldwide. Discuss/issuesSupport

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  1. Sindarin001

    Sindarin001 New Member

    I sent the info the HTC in their contact us option.

    I have not tried other apps, I will give that a try later.

    I turned off the BlueTooth and same results, tried disabling Bluetooth Share, rebooted, factory reset (ect)

    I just got the phone last Friday (5 days ago) (brand spanking new) and updated it right away without knowing 4.3 just came out...

    marctronixx likes this.
  2. marctronixx

    marctronixx Moderator Moderator

    Question : does this happen on wifi /cellular?

    First time I've used the fm app on this device and I've had this phone sibc the launch.

    It's been playing close to half an hour and no force closes as yet.

    I'm sprint, stock, non rooted running 4.3 currently on wifi and 4.3

    EDIT: played a solid hour, changing stations and no FC or BT errors...
  3. MoshuXXL

    MoshuXXL Member

    HTC One International OTA update to 4.3 Sense 5.5 started rolling out in Europe.
    marctronixx likes this.
  4. AHWagner

    AHWagner Well-Known Member

    Has anyone else notice that they're not receiving notifications when a new text/sms message arrives? The default Messaging app doesn't give me a notification, I have to manually open the app up to see if I received a new text message.

    Yet, in third party SMS apps (such as Chomp or Textra), they were perfectly fine.

  5. DMXXX

    DMXXX Well-Known Member


    Just updated and notice that "lock screen style" is missing from settings. Is it now impossible to disable the lock screen?
  6. Sindarin001

    Sindarin001 New Member

    Does it with both Wifi on and Off...

    marctronixx likes this.
  7. secretLOVER

    secretLOVER Well-Known Member

    Anybody having issues with browser speed? Ever since I updated web pages load below 3G speeds. Also, now it won't let me copy web addresses. Only cuts.

  8. ohadfreund

    ohadfreund Well-Known Member

    Just update last night.
    Camera dark/red problem not solved.

    I have a feeling that the signal strength is low, as mentioned by some of the US 4.3 update.
    It is ~-100dBm.

    Attached Files:

  9. Banished Angel

    Banished Angel Well-Known Member

    Are you having any actual slowdowns? Have you noticed any signal issues besides the bar count being lower? Run a speed test and see what results you get. Check the dBm signal strength. Do you get any dropped calls? The more info you provide the more likely someone will be able to help.
  10. ferretflip

    ferretflip Well-Known Member

    No dropped calls or lower call quality, and it looks and feels to be the same speed (a bit faster really)

    Signal strength
    RSRP(dBm) : -107 RSRQ(dB) : -12
    it dabbles anywhere from 106 to 108 just sitting on my desk at work

    another issue is that it switches haphazardly between HSPA Edge 3g and LTE whereas before the update it rarely left LTE
  11. DigitalOSH

    DigitalOSH New Member

    Echoing others' concerns in regards to bluetooth.. For me, if I answer a call with my BT headset it answers but then switches to phone audio (nothing coming thru on headset). Then if I make a call with the headset in I get to hear one ring and then it switches to phone audio. In both cases the phone still shows the Bluetooth icon in-call.

    For A2DP, I've always had the crackling problem but it is much worse now than before

    Anyone else?
  12. TinCanFury

    TinCanFury Active Member

    no true,

    What happens to my files on Drive after the offer ends?

    • All of your files will remain in Drive and you can access, download, or share them whenever you want. You won’t be able to add additional files if over quota unless you buy more storage at https://www.google.com/settings/storage.

    not that spreading FUD isn't a fun past time on the internet...
  13. bachje

    bachje Member

    European unlocked Htc One, updated to 4.3, Sense 5.5.
    The most terrible thing for me is that there is no more T9 (phone) keyboard!!!
    Anyone using T9 on HTC and how did youfind workaround in Sense 5.5?

    gabbyevs likes this.
  14. marctronixx

    marctronixx Moderator Moderator

    there are T9 keypads in the store.
    gabbyevs likes this.
  15. Okay guys i need some help. I am on AT&T network in the US. I updated to 4.3 right after it came out ( first of the month ? ) Ever since then I have had 2 issues ( that I have found ) both pertainging to texting.

    1) When I send or am about to recieve a text, a green or orange, or green and orange symbol ( not sure what it is ) flashes up on my notification bar, just briefly, so fast I cant even get a screen shot of what it is, but my friend who also has AT&T and also updated, his phone does not do this flash thing when sending or recieveing texts. Anyone know what it is, or what app bloatware AT&T installed.

    2) Also after the update some texts do not send, they have the little clock/note thing next to them and wont send, until I restart my phone, then it sends whatever text right away. I can be texting back and forth and 1 lone message does not go through but other do. Anyone else having issues with that?

    I did have an issue with my battery when I first did the update. I emailed HTC and they claimed they were not aware of the issue, but seeing many posts about it. I turned off the percentage use and it actually seems to help, or I dont notice it draining so quick. I have my settings on the lowest possible brightness, dont leave bluetooth or wifi on when I dont need it, not sure what the issue was but HTC was really no help.
  16. Adar

    Adar Well-Known Member

    For the first issue, not really sure. The only thing I can think of would be, the Beats logo that pops up. I haven't noticed it on mine, but maybe that is what is flashing up there. Except there shouldn't be any green in it, just red. Whenever audio comes out of the speakers, it lights up. I don't recall ever seeing it with text notifications though. Do you use the stock messaging app, or something like Handcent?

    Also not sure about the sending. I mean, I have had that happen on Sprint, both with my HTC One and my old Evo3D. Usually it was just once in a while, and generally happened if I was in a poor connection area.
  17. ironman187

    ironman187 Well-Known Member

    Your last issue may be nothing more than a placebo. The batter indicator has always shown the battery to have more power than it actually has, if you pay attention to the percentage in relation to the indicator you can see how skewed it is. The signal was another thing people thought had gotten worse, what really happened was that the signal indicator after the update shows a more realistic signal level. For me the battery life has actually improved considerably.
  18. Zerran

    Zerran New Member

    I upgraded to 4.3 yesterday and now I am missing my image icons in the stock message app. Anyone fix this yet.

    Many thanks
  19. marctronixx

    marctronixx Moderator Moderator


  20. Zerran

    Zerran New Member

    I contacted HTC and they sent me the following fix, sorry to say it didn't work for me, let me know if it works for anyone:

    First of all, please erase any system errors and delete all temporary files from the cache and RAM by performing a soft reset. Please do the following: press and hold the Power key for a couple of seconds, you will see a small chart with three options; please select “Restart Phone”

    Also, I will like to recommend you to perform a wipe cache. This will not remove any personal data on the phone but will delete any temporary files that may be causing an issue, in case of corruption after the update. Make sure that Fastboot is not checked, in order for you to see this information, please go to Settings>Power>Fastboot

    To clear the cache partition follow the steps below:

    1. Power the phone off.
    2. Press and Hold Volume Down then briefly press Power to turn the phone on. Do not release Volume Down until the phone boots a white screen with three images of the Android mascot.
    3. Use the volume keys to highlight Recovery and press Power to select. Screen will load to an image of a red triangle with an exclamation point.
    4. Press Volume Up and down and Power at the same time to show the Recovery Menu.
    5. Use volume keys to highlight “wipe cache partition” then press Power to select. This may take approximately 30 seconds depending on the amount of information it has to go through.
    6. When done, highlight the option to reboot/restart phone and again press Power to select.

    Then, I will recommend you to clear the data and cache of the message application. From home screen>settings>apps>all>messages>clear data and clear cache.

    Please let me know how did it go. I will be waiting for your response.
    marctronixx likes this.
  21. AHWagner

    AHWagner Well-Known Member

    The way I got the contact photos fixed in the Messages app was to re-link the contacts to their social network accounts. Haven't had a problem since.
    marctronixx likes this.
  22. wrxdriver414

    wrxdriver414 New Member

    Is there any manual way of getting Sense 5.5 on a T-Mobile HTC One? I got the 4.3 update when it came out...but seem to be stuck on 5.0 still. I'm mainly interested in this to remove blink feed. Or are there some good work arounds that will not affect phone performance?

  23. ironman187

    ironman187 Well-Known Member

    Sense 5.5 only comes with 4.4. You could possibly find a hybrid Rom and root your phone, but it looks like 4.4 should arrive in about 3 months.
    marctronixx likes this.
  24. Wilkas

    Wilkas Well-Known Member

    On the European version of the One we get 5.5 with jb4.3 which is rolling out right now for unbranded handsets, little longer for those of us with the likes of 3.. surely there would be a way you could get it.

    just became available for my handset but there was a bugfix update first, wonder if this is because of some issues people have been having with their camera & chargers
  25. Its not the beats logo, i know what that is. Its green or orange, or green and orange. Still cant tell what it is cause it flashes so fast. Messages still wont send but will when i restart the phone. Am i really the only one who is having this issue?
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