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General 4G activation taking very long


  1. serpentine009

    serpentine009 Well-Known Member

    20 mins and counting....is this normal?

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  2. NightAngel79

    NightAngel79 Lv 60 Bounty Hunter Moderator

    Where did you get the sim card from? Brand new? Taken from your old phone?
  3. YamahaDrtRdr

    YamahaDrtRdr New Member

    Mines been spinning for almost an hour now. It's a brand new sim card(new 4g line), preinstalled by Verizon. Instructions provided says it should take approximately 20 mins.
  4. Jewshort

    Jewshort Well-Known Member

    Also spinning for an hour, also had a pre-punched out, pre-installed SIM card.
  5. DCNATS1

    DCNATS1 Well-Known Member

    Mine was doing the same thing when I received it yesterday so I shut it down and called tech support. He "force fed the sim card information" and I was activated in 5 minutes.
    Good luck! It's a great phone so far!
  6. Jewshort

    Jewshort Well-Known Member

    Shat 'er down - called tech support.

    Tried again, it worked.

    Note: During the faulty activation, 3G was in the corner.
    The 2nd time, it was replaced with 4G.
  7. Skipdawg

    Skipdawg Well-Known Member

    Timed mine. 17 minutes and done. ;)
  8. Randino

    Randino Well-Known Member

    I was in the store and mine took forever. Finally got a manager that took it in the back. When she came out it activated about five minutes later.

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