I bought this phone for my wife because of the unlimited 4g data, text and talk. Verizon was putting the screws to me having her on my account! Lol Anyways... I'm quite sure it's just the typical metro pcs service, but maybe I'm missing something here... She'll have two bars of 4g signal strength, sitting in the same spot she will go on the web or youtube and the bars go to nothing and then the darn phone goes to 1x network speed. This is constant! Anyone got any suggestions or ideas? My daughter has some other 4g phone from metro and she doesn't have this issue. And they both live in the same house.