Support 4g scans, tries to connect, and then says disconnected. Fix?

Discussion in 'Android Devices' started by pemw2000, Mar 13, 2013.

  1. pemw2000

    pemw2000 Member
    15

    Mar 9, 2013
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    I recently rooted my phone (flashed Harmonia), however I've been having this issue since before the root. I've tried all the basic fixes (reboot, pull battery, update prl, update profile) but nothing has been working. From what I have read it could possibly be my MAC address (which I don't know how to gain access to). I would take it in but my warranty is void, and the people at my radioshack are completely useless. Any advice is appreciated. Thanks!!!!
     

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  2. jose224

    jose224 Well-Known Member
    38

    Dec 30, 2012
    141
    13
    38
    Male
    School Lol
    Washington DC
    Try to revert to stock from get virgin mobile to provision it and then report back what happens
     
  3. newevouservm

    newevouservm Well-Known Member
    16

    Feb 9, 2013
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    Mines been working perfectly for the past few days and now mine isn't connecting.
     
  4. pemw2000

    pemw2000 Member
    15

    Mar 9, 2013
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    Reverted to stock, did a factory reset, nothing changed
     
  5. jose224

    jose224 Well-Known Member
    38

    Dec 30, 2012
    141
    13
    38
    Male
    School Lol
    Washington DC
    Did you calling VM and ask them to provision your service and phone
     
  6. OverByter

    OverByter Resident Slide Rule Guru
    213

    Dec 12, 2010
    4,000
    921
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    Male
    Disabled
    CT, USA
    Have you ever had 4G?
    OB
     
  7. magohn

    magohn Well-Known Member
    68

    Dec 15, 2010
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    I had the exact same thing until recently. For 4 weeks, constant unsuccessful scanning of 4g. I called VM, tried different ROMS, radios, all to no avail. Then last week I picked up my phone and a message stated "Network Update Complete". 4g was back and its been great since.

    The VM CSRs were useless. Had no idea there was a network update pending in my area.
     
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