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4g slow speed

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  1. whatsitsname

    whatsitsname Well-Known Member

    I have a new Galaxy s3. Most times when it shows 4g I get subpar speeds in the .04 to .2 mbps range. Its about the same speed when my phone is on the edge network. Only a few times have I gotten 5 to 10 mbps range while on the 4g network. I get full signal bars when doing these test.
    I'm on the $30 5gb monthly unlimited data plan which I just activated last night so it can't be throttled already.

    I'm new to t-mobile but isn't the speed suppose to be fast when connected to 4g or am I reading my galaxy s3 wrong?

  2. LoyalServant

    LoyalServant Well-Known Member

    Can you show us what your getting?
    Can you tell us the city and state as well if possible?
  3. whatsitsname

    whatsitsname Well-Known Member

    Sacramento/ Elk Grove, CA

    Attached Files:

  4. LoyalServant

    LoyalServant Well-Known Member

    They look suspect.... the upstream in a lot of those is faster than the downstream.

    Have you tried other servers?
  5. whatsitsname

    whatsitsname Well-Known Member

    Yes I have tried other servers
  6. LoyalServant

    LoyalServant Well-Known Member

    I really am at a loss.
    I have never seen that happen before.

    Hopefully someone else has and know what is going on there.

    Have you tried to talk to support about it?
    I know they don't really like prepaid much but you can try asking the Philippines call center ladies to transfer you to the states.
    They usually will.
  7. trife

    trife Well-Known Member

    I'm having same issue and thought there was differen't "4g" cause of t-mobiles evasiveness about 4g.

    in wasco 93280 I live outside of town and get about 1mb max. going slightly south towards shafter i'm looking at 20mb.

    is 4g suppose to always be like that? I notice it shifts between hspa 11 or 15 in some cases when looking at status in settings.

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