I'd like to know what about the speeds residents in the Los Angeles, CA area are getting. My UPLOAD speed is around 3mbps while the DOWNLOAD is only 0.22-0.43! I've called several times today and updated my PRL and reset the phone etc. etc. I was told that since a LOT of ppl bought phones over Black Friday and Cyber Monday ... AND since I live in a metropolitan area that the towers are congested. Before I was throttled I'd only checked my speed once using speedtest in September. My Download was 1.5mbps and upload 3mbps. I just prepaid my bill and 0.22 is for 4G service is not acceptable. I remember when I got the service it was really fast probably around 6-8mbps as it didnt take any time to load pages and Netflix full length movies (in HD) streamed in seconds. So, since I can't buy a phone right now and get Straight Talk I'm stuck with a substandard service that is NOT what I paid for. Is there anyone at Metropcs that will listen to customers? What can we do about improving awareness about their false advertising?