Last Updated: Dec 03,2009
THIS IS FOR NEW AND EXISTING CUST
Welcome to our Wireless World
I just got mine there last week for 169! WTF?
if it is for existing customers you can take your reciept and get back your 100 dollars. i bought my hero in the best buy RZ presale and when it dropped in price i got my money back. as long as you are withing the initial 30 days, you should be fine for a refund.
i did and got my $120 back. they said i didn't qualify until i showed them the website. then they couldn't say anything
That is awesome! I am going to get myself a spare phone for $70 bucks.
just spoke with a rep in the mobile dept. he said the price is "online only". is this the case with you all as well?
no. the rep there said they would match it whether it was online or not
calling corporate right now
UGGGGHHHH....damn ear hung up on 'em! Was on hold FOREVER too!
they did mine at the returns counter, not the mobile dept
Corporate says "Online offer only due to contracts between Bestbuy Online and the service providers".
Did you just print off the ad and bring it in telling them that the price went down and you wanted a refund?
You going to pay sales tax on full price. I believe is $650
thanks guys, i got one a couple weeks ago for my GF at the $99 price. i will be going in to collect the difference today. i would never have known if it wasn't for these boards.
Did u all buy your phones online?
does anyone know if the price in a best buy store is still $99 or did that change to $69 as well
i didnt, but in the end you are going to have to go into the store and get the refund yourself. you can always aregue the fact that you got it a week ago and you would have purchased it online if you had known. being its within the 30 days of you buying the phone, they should refund the difference.
Still 99 in store.
thanks for that
was hoping for a little kick back credit
My question is, did u buy your phone thru bestbuy online or in the store? I bought mine in store as an upgrade for 179. This 69 price is for bestbuy online only from what I'm told.
So, what if I just boufght a hero from Sprint. Can I take it back and then get the hero from BestBuy for the discounted price?
You can argue all you want. I don't care B&M or online. Is Bestbuy!!
I 'm going into Bestbuy after work with my stack off reciepts and get my second refund.
In Oct. I got two heros for 179.00. When they went to 129.00. I got money back then three weeks ago I returned my phone for a new one. With a new thirty days. So I'm getting my money. Tonight.
did you return it because it had problems?
For the record. I bought my wife a Hero from the store on November 15, and at the time they would not recognize the $99.99 price, because they said it was only for NEW customers. I went back today and they honored the $69.99 price.
yes, within 30 days. you will have to return/refund. BB has a better insurance plan too.
This is from the Bestbuy website:
What if I find a lower price at another Best Buy store or on BestBuy.com?
If an item you purchased at Best Buy is advertised at a lower price at another Best Buy store in your local area or on BestBuy.com, we'll refund you the price difference from our own sale price during the exchange and return period on your product. Simply bring in your original Best Buy receipt to the customer service counter while that lower price is still in effect.
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