Hi I was recently given a semi-bricked HTC One M7 802w (dual sim)
After booting to home screen touch is not available and the only thing visible on screen is the top bar indicating battery, wifi, etc. Nothing else visible.
I tried to factory reset the phone via POWER+Vol DOWN -> selecting Factory Reset; then Vol UP+POWER and selecting Wipe data and factory reset. The process begins with "Wiping user data" but seems to freeze and never complete the action.
Don't know what I should do.
LOCKED
M7CDUG PVT SHIP S-ON RH
HBOOT-2.27.0000
OpenDSP-v31.120.274.0617
QSC-1237.25.32.0717
OS-2.39.1402.1
eMMC-boot 2048MB
Thanks in advance for any help that could save this phone
After booting to home screen touch is not available and the only thing visible on screen is the top bar indicating battery, wifi, etc. Nothing else visible.
I tried to factory reset the phone via POWER+Vol DOWN -> selecting Factory Reset; then Vol UP+POWER and selecting Wipe data and factory reset. The process begins with "Wiping user data" but seems to freeze and never complete the action.
Don't know what I should do.
LOCKED
M7CDUG PVT SHIP S-ON RH
HBOOT-2.27.0000
OpenDSP-v31.120.274.0617
QSC-1237.25.32.0717
OS-2.39.1402.1
eMMC-boot 2048MB
Thanks in advance for any help that could save this phone