a bad app?Support


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  1. aarn660

    aarn660 Active Member This Topic's Starter

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    I finally went to the verizon store today because ever since i recieved the OTA 2.2 my phone has been super laggy. I get in there and tell them that ever since i got the OTA that it lags out and random restarts when i return to the home screen, and that i had hard restored the phone. They then said that it was probably just a bad app and that i should do a hard restore again and install a task manager and virus protection. Does this sound plausible to anybody else?
     

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  2. Jedii

    Jedii Well-Known Member

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    lol.

    Well that sounds like a typical store visit.

    Im assuming they downloaded Advanced Task Killer and Lookout Mobile. This correct?
     
  3. mihneagabriel

    mihneagabriel Well-Known Member

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    yes, very plausible.

    If you dont mind going through all the trouble i would do a hard reset again but not through the phone. Turn your phone off and press power and vol down, then go to factory reset. I have noticed that if you do a factory reset through the phone menu it doesnt fully "reset"

    you dont really need a task manager and i use lookout for "virus" protection.
     
  4. drdoom

    drdoom Well-Known Member

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    And what viruses are you protected from exactly? Common sense is going to be far more effective than any "virus" scanner that you will find on the market. Just read the permissions before installing an app. It is as simple as that.
     
  5. aarn660

    aarn660 Active Member This Topic's Starter

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    well i did the volume down thing to reset the phone to factory and it was still super buggy, and they didnt install anything. they told me to do the reset and install all the stuff, but ill prolly just save myself the time and not reset it and just install it and then take it back up there because i know its not an app, the second i finished installing the OTA my phone started being laggy and was noticably slower. hopefully i can get a new phone because mine is hardly tolerable anymore.
     

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